Reviews
Gary was extremely helpful and I?
Gary was extremely helpful and I?ve been loving my new ride. The experience at the dealership was efficient and friendly. I?ve already recommended my friends to visit Park Ford in the future for whatever they may need, I know I will!
Gary was extremely helpful and I?
Gary was extremely helpful and I?ve been loving my new ride. The experience at the dealership was efficient and friendly. I?ve already recommended my friends to visit Park Ford in the future for whatever they may need, I know I will!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
You have to be one of the WORST Service departments of
You have to be one of the WORST Service departments of any Ford Dealership I have ever dealt with. Through the years that I've dealt with you with my wife's car (which I bought new there in 2012 and also 2 new tricks in 2014 & 2015) and both of my trucks. There always seem to be an issue of some kind that is really xxxxxxxx! Your mechanics are so unprofessional, worthless at problem solving and inexperienced and or untrained even for an oil change and simple tire rotation. Your mechanics I HAVE GIVEN THIS DEALERSHIP MORE THAN IT'S FAIR SHARE OF CHANCES....THIS IS THE LAST STRAW! PARK FORD WILL "NEVER" GET ANY BUSINESS FROM ME, MY FAMILY, FRIENDS OR ANYONE I EVER SPEAK TO ABOUT HAVING ANY WORK DONE TO A FORD AUTOMOBILE !
You have to be one of the WORST Service departments of
You have to be one of the WORST Service departments of any Ford Dealership I have ever dealt with. Through the years that I've dealt with you with my wife's car (which I bought new there in 2012 and also 2 new tricks in 2014 & 2015) and both of my trucks. There always seem to be an issue of some kind that is really xxxxxxxx! Your mechanics are so unprofessional, worthless at problem solving and inexperienced and or untrained even for an oil change and simple tire rotation. Your mechanics I HAVE GIVEN THIS DEALERSHIP MORE THAN IT'S FAIR SHARE OF CHANCES....THIS IS THE LAST STRAW! PARK FORD WILL "NEVER" GET ANY BUSINESS FROM ME, MY FAMILY, FRIENDS OR ANYONE I EVER SPEAK TO ABOUT HAVING ANY WORK DONE TO A FORD AUTOMOBILE !
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, we deeply regret to hear about your recent experience at our dealership. Our goal is to learn from your feedback and continue to improve for all of our valued clients. We would like the chance to talk to you further so please do call us at (330) 633-6222 at your earliest convenience so we can work with you to make this right. We hope to hear from you.
My car blew an engine and everybody from the service to
My car blew an engine and everybody from the service to the sales departments, and even the owner, couldn't have been more helpful. They offered sound advice to help me weigh the cost of repairs versus the purchase of a new car. I'm now driving a new Bronco Sport and couldn't be happier. Thank you to everyone at Park Ford!
My car blew an engine and everybody from the service to
My car blew an engine and everybody from the service to the sales departments, and even the owner, couldn't have been more helpful. They offered sound advice to help me weigh the cost of repairs versus the purchase of a new car. I'm now driving a new Bronco Sport and couldn't be happier. Thank you to everyone at Park Ford!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Got the works done on my F-150.
Got the works done on my F-150. Mechanic did a nice job filmiing and explaining all of the major components of my truck. He also did a nice job evaluating the wear and tear. I am a committed customer to Park Ford.
Got the works done on my F-150.
Got the works done on my F-150. Mechanic did a nice job filmiing and explaining all of the major components of my truck. He also did a nice job evaluating the wear and tear. I am a committed customer to Park Ford.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Jeff, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
What an incredible salesperson in Ty Davis.
What an incredible salesperson in Ty Davis. We purchased a 2025 Ford Explorer and we couldn't be happier!! This is the first car we have bought from Park Ford, but I know it will NOT be the last. Ty is a very knowledgeable and personable sales person that makes you feel comfortable from the moment you meet him. In addition, we met with Dominic, the Sr. Sales Manager who valued the trade-in we were trading in and he was also one that put you at ease. Tracy Sellers is one who does an excellent job in the finance dept. Finally, the owner Mike needs to be commended for the facility that he owns and runs. He has a tremendous all around staff that places the customer first. Having bought cars for over 45 years now, I know that Park Ford will be the ONLY place to go in the future.
What an incredible salesperson in Ty Davis.
What an incredible salesperson in Ty Davis. We purchased a 2025 Ford Explorer and we couldn't be happier!! This is the first car we have bought from Park Ford, but I know it will NOT be the last. Ty is a very knowledgeable and personable sales person that makes you feel comfortable from the moment you meet him. In addition, we met with Dominic, the Sr. Sales Manager who valued the trade-in we were trading in and he was also one that put you at ease. Tracy Sellers is one who does an excellent job in the finance dept. Finally, the owner Mike needs to be commended for the facility that he owns and runs. He has a tremendous all around staff that places the customer first. Having bought cars for over 45 years now, I know that Park Ford will be the ONLY place to go in the future.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I was impressed with Park Ford sales department.
I was impressed with Park Ford sales department. They treated me fairly and gave me excellent service. Living in the state of Pennsylvania, I highly recommend Park Ford to all my friends and family. The only problem is that I can’t find a way to redeem my 42K ford points. Park Ford service was supposed to get back to me about redeeming my points and never did. Otherwise I’m very satisfied with Park Ford and would continue to shop there in the future.
I was impressed with Park Ford sales department.
I was impressed with Park Ford sales department. They treated me fairly and gave me excellent service. Living in the state of Pennsylvania, I highly recommend Park Ford to all my friends and family. The only problem is that I can’t find a way to redeem my 42K ford points. Park Ford service was supposed to get back to me about redeeming my points and never did. Otherwise I’m very satisfied with Park Ford and would continue to shop there in the future.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Bought my 2nd Explorer from this dealership.
Bought my 2nd Explorer from this dealership. Highly recommend. Great selection of cars. Easy to work with. Great communication. Fast response time.
Bought my 2nd Explorer from this dealership.
Bought my 2nd Explorer from this dealership. Highly recommend. Great selection of cars. Easy to work with. Great communication. Fast response time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The employees are considerate and polite.
The employees are considerate and polite. They are always helpful. We have bought several Fords.
The employees are considerate and polite.
The employees are considerate and polite. They are always helpful. We have bought several Fords.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Dale, we appreciate your positive review of your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!
Great experience, purchasing from Park Ford.
Great experience, purchasing from Park Ford. Mike Anderson is a terrific salesperson to work with. No sales pressure, down to earth genuine concern for me as a customer, no pressure to purchase additional products, and a great selection of vehicles. Very happy with my purchase.
Great experience, purchasing from Park Ford.
Great experience, purchasing from Park Ford. Mike Anderson is a terrific salesperson to work with. No sales pressure, down to earth genuine concern for me as a customer, no pressure to purchase additional products, and a great selection of vehicles. Very happy with my purchase.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Stephen, your wonderful feedback and rating mean a lot to us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
We took our vehicle to them with a check engine light
We took our vehicle to them with a check engine light came on. 52 days later we get our SUV back with a new transmission instead. 2 days later it went back because it was not right. 3 days later we got it back. We could not get our service person to even return our phone call. Not a good experience.
We took our vehicle to them with a check engine light
We took our vehicle to them with a check engine light came on. 52 days later we get our SUV back with a new transmission instead. 2 days later it went back because it was not right. 3 days later we got it back. We could not get our service person to even return our phone call. Not a good experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase