Dave Towell Cadillac

Just a nice place to buy a car.Our sales person Mike was great.

Easy place to but a car.Found just what I was looking for.Very pleased.

Could not have had a better experience.Tom Towell and Mike made things simple

I was looking for a Chevy Cruze LT with sunroof and leather. These people have way more than just Cadillac on their lot, and the best prices I've ever seen. Zero hastle, and zero preasure. Everyone was super friendly, and dealt well with me even though I am only 19 years old. Got me approved with very little credit. I'm so happy. After a horrible experience up the road, I just stopped by on my way home, and I'm so glad I did. I got the car I wanted for a thousand less than anywhere else I looked, and had credit approved in less than 30 minutes! Dave Towell has a customer for life with me! Thanks guys!

High pressure....typical "car salesman" attitude. We recently leased a car from them only to find when we got home that they changed the purchase price from what we all agreed to. The manager is really shady and though we forced them to re-do the paperwork, and we went through with the purchase, I feel like we were cheated. I regret the purchase! I don't want to feel that my hard earned $ is going to some guy who is adding fees and changing numbers w/o my knowledge. We should all be able to trust our dealership to "take care of us" not "take advantage of us" ! run!

We made an appointment to view a vehicle, and we arrived on-time after verifying with a sales rep that we would be coming. Upon arrival it took them the better part of 20 minutes to find the vehicle we had scheduled for a test drive. The sales rep we originally spoke with was unavailable (which I completely understand) and we were passed on to someone else. I was extremely disappointed with the sales rep we were assigned. My wife and I did not end up purchasing. The salesperson we worked with, had no knowledge of the vehicle, failed to understand some of the basic packages and standard offerings and was not aware of the most recent lease offering. The numbers (as far as price and payment were concerned) were inaccurate and each time we asked a question that he did not know the answer to he had to run off and find the answer which took additional time. I did not name the sales rep because he indicated that he was very new to Cadillac sales. I don't think it's fair that he should be impacted. From my perspective, through this experience, it seems that the owners of this dealership place no value in training and preparing their employees which is particulary egregious as Cadillac attempts to overcome the stigma associated with poor customer service and uncompetitive products. Cadillac makes a great product; its time for the quality of the dealerships to reflect that product.

My salesman CJ treated my wife and I just wonderful. He took the time to understand my needs and budget. I will definitely be a return customer. Thank you again CJ! We love our automobile!

Our salesman treated us great. They got us better financing than my bank! I would buy here again!

By far this is the best Cadillac dealership in Ohio. I have purchased and leased many new Cadillacs from Ted Davis and I feel that he is the hardest working and most honest man in the business. I would highly recommend him and the dealership to anyone looking for a new Cadillac.

I recentyl purchaced a new 9-5 Saab. They now tell me that they will not honor the warrenty even though I specifically asked if the warrenty would be valid if Saab filed for bankruptcy. I specifically was assured that the dealership would honor the contract warrenty. Thy said that there was a disclaimer on the contract and they are not legally bound to honor our agreement. Do not believe anything these people tell you. It is all smoke and mirrors. Once they have your money you are of no more use to them. I do not know how they remain in business.