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Salesman Marquel White did an admirable job in answering our questions about the Kia Soul that we purchased. I like the philosophy of the dealership and... their benefits. My experience has been that all car deals/purchases take too much time and this was no different. We feel like we made a reasonable deal.
Would like to give a big shout out to anyone in the Akron area looking to buy or lease a new or used car ,if so i STRONGLY RECOMMEND going to VanDevere... Buick in Akron and ask for CARRIE SILKET to be your sales person .Myself and wife had the opportunity of doing business with her,what a GREAT no pressure knowledgeable sales lady she was,She had us sold before even seeing the car,just the way she knew her way around the business and dealership was as if she were part of the family,honest and to the point NO WHAT IF'S about her !! Hands Down one if not the best experience i have had buying a new car in the last 50 yrs of my life,SO if you are looking to buy or lease a vehicle CARRIE SILKET IS YOUR PERSON..Thanks CARRIE for the NEW ENCORE..
We would like to give a professional shout out to Heather Sutt, for her excellent customer care. She not only walked the lot until we found the perfect... vehicle, but she took the time to walk us "senior citizens" through all of the technical set-ups for the radio. That meant a lot to us. We visited another lot two days before and was told asked to settle for what was available. We're glad we didn't settle! We have a wonderful new 2017 KIA Sportage that is comfortable, classy (slate gray) and rides like a dream. Thank you Heather and the gentleman in the service area for explaining the service contract in detail, thanks Mike Brown for getting great and affordable financing. Overall, Job well done! No wonder you have won our business for the past 20 years.
Michelle & Howard, thank you so much for choosing VanDevere time and time again! We appreciate you very much! We're so happy to hear that Heather Sut...t took the time to work with you, find you the perfect fit, and walk you through the big and small stuff. We hope you enjoy your Sportage, and thank you again for being a valued VanDevere customer!
Wonderful customer service, everyone, in addition to my sales person, Patrick Scofield, was very polite, helpful, and attentive. I would highly recommend... Patrick for any of your vehicle needs.
I am giving VanDevere KIA an excellent review, especially Beth Thaxton. I purchased a KIA Sportage from Beth in June of this year. Unfortunately, the... next morning, as I was bringing the check to the dealership-right in front of the dealership- someone rear ended my brand new car. Beth came out, showed her concern for me first, and then proceeded to take care of insurance arrangements, getting me a free rental car, and setting me up with the body shop. The body shop did an excellent job on the Sportage. As time went on and I and my wife thought more and more about what happened, we could not separate the accident from the car in our mind. Consequently we began to think about possibly replacing the Sportage. I called Beth and she proceeded to work up several possibilities. I was not sure anything could be done with so new a car and in light of the accident. Beth went so far as to help me take a new 2019 KIA Forte to my house for my wife to test drive. We were very pleased with the Forte and more than pleased with the deal Beth was able to put together. I have been a VanDevere customer since 2000 and highly recommend the dealership and Beth Thaxton.
Great experience. Ron Brown was excellent, very professional, and helpful during the process of buying my car. Definitely recommend his services and overall... great experience!
Even though it was a very long process, Matt helped us throughout the whole thing. Everyone involved was very helpful and friendly, and Matt was clear... that he wanted to help us get what was best for us the whole time.
I had a great experience purchasing my 2018 Kia Optima off the show room floor. My salesman John Eskridge and Rocky were excellent as usual this was the... second vehicle I have purchased from VanDevere the first was from the outlet and the service I receive continues to get better each time.
Patrick is great. Very helpful an he listen. This is the second car we bought from him. An yes we would go back to him to bit another.
Had a fantastic experience at VanDevere! Marquel White was wonderful. He explained ever step of the process and was NOT pushy. Spent the time needed... to make sure that my purchase went as smooth as possible. I love my new Optima!