Reviews
Excellent service
Tom Ritari is a great service advisor. He always makes that my car is given the exact service it needs. Tom goes above and beyond to keep customers satisfied.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Troubles after 4 days of owning the car
Bought a used 2011 Nissan Rogue from Summit and 4 days later, I have had the tire warning come on and now the car wont accelerate, even with the gas pedal to the floor. No warning lights at all. I somehow have to get this car 38 miles to the nearest Nissan dealer. Car came with no warranty but I was assured that all systems were checked and in excellent working order. I asked specifically since PA requires Inspection and emissions that it needs to pass. I've obviously been deceived.
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you!
Always a pleasure needing to get an oil change. I have yet to have an unpleasant experience in any way at Summit Toyota. Thank you again!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
new truck bought
David did an awesome job getting me the vehicle that best fit my needs. He or Andrew didn't try to over sell me on anything.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
A delightful experience
I just leased a 2018 Highlander LE from Summit Toyota at Akron. David Datsko was the salesman I dealt with and I must say that David went above and beyond what was expected of him in terms of customer service and overall knowledge. David got me the best deal I can get and he was patient and welcoming and took the time to explain all details. I definitely recommend Summit Toyota and especially David Datsko.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Outstanding !!
Have bought cars previously at dealership. Everyone is always helpful We were looking for Bob Watterson but he was on vacation. Jason was extremely helpful. He was a pleasure to deal with. As all the staff at Summit Toyota are always very helpful.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Best Leasing Experience
I just leased a 2018 Highlander LE from Summit Toyota at Akron. David Datsko was the salesman I dealt with and I must say that David went above and beyond what was expected of him in terms of customer service and overall knowledge. David got me the best deal I can get and he was patient and welcoming and took the time to explain all details. I definitely recommend Summit Toyota and especially David Datsko
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jason Grieve was outstanding
When we first came into Dealership we were met by Jason, always wary of sales people, but Jason completely made our experience an enjoyable one (not usually associated with car buying). Needless to say we purchased a used vehicle and would definitely consider going back for our next car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Good routine service visit
Nothing out of the ordinary, just a regular oil change, tire rotation and multi-point extension, but well done. Talked with Shannon about new Tacomas.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Extremely Helpful
John and Shannon worked very hard on helping me purchase my first new vehicle. They took the time to explain things I didn't quite understand as a new buyer, and made me feel less nervous during this big life decision. They made sure to check the two areas of concern I had for the pre-owned vehicle I was buying and had their master mechanic ensure that the part was either okay or fixed. I am extremely happy with my RAV and look forward to driving for many years to come.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car