Vyletel Buick - GMC - Volkswagen

3.6
(52 reviews)
Visit Vyletel Buick - GMC - Volkswagen
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 10:00am–3:00pm Closed
Sunday Closed Closed

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New (586) 933-5057 (586) 933-5057
Used (586) 933-5340 (586) 933-5340
Service (888) 638-7615 (888) 638-7615

Inventory

See all 480 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since June 2004.
Welcome to Vyletel Volkswagen a family-owned Sterling Heights Buick and GMC dealership. We serve Detroit Volkswagen and surrounding customers from our Sterling Heights Volkswagen showroom. Find new and used Volkswagen cars. Browse our new and used inventory for the Volkswagen Jetta Passat CC Beetle and Touareg for Detroit Rochester Hills and the Sterling Heights area. Stop by and visit our parts & service department. We even have an onsite body shop and service loaners for your convenience.

Service center

Phone number (888) 638-7615

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–6:00pm
Saturday
Closed
Sunday
Closed

Reviews

3.6
(52 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

Scott Just listened to what I needed and got me just

Scott Just listened to what I needed and got me just that. Made the purchasing process easy, exciting, and explained everything. Second time purchasing a vehicle here and from Scott. I will not go to anyone else because I know he will never steer me wrong. Thanks Scott your the best!

5.0

Scott Just listened to what I needed and got me just

Scott Just listened to what I needed and got me just that. Made the purchasing process easy, exciting, and explained everything. Second time purchasing a vehicle here and from Scott. I will not go to anyone else because I know he will never steer me wrong. Thanks Scott your the best!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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1.0

Brought my sons 2006 Touareg in for service left front

Brought my sons 2006 Touareg in for service left front headlight out passenger side wiper not working and a tire rotation was told light and wiper could not be repaired because the don’t have parts for that year vehicle so all they did was rotate tires and charged $180 rotation was $20 the cashier told me they don’t have parts for vehicles older then 10 years and told me to talk to service representative he said how do we know what’s wrong with vehicle with out inspection if you don’t have parts don’t accept the job cost me $160 for nothing total ripoff

1.0

Brought my sons 2006 Touareg in for service left front

Brought my sons 2006 Touareg in for service left front headlight out passenger side wiper not working and a tire rotation was told light and wiper could not be repaired because the don’t have parts for that year vehicle so all they did was rotate tires and charged $180 rotation was $20 the cashier told me they don’t have parts for vehicles older then 10 years and told me to talk to service representative he said how do we know what’s wrong with vehicle with out inspection if you don’t have parts don’t accept the job cost me $160 for nothing total ripoff

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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1.0

I requested an e-price on this vehicle n never got a

I requested an e-price on this vehicle n never got a reply or a quote

1.0

I requested an e-price on this vehicle n never got a

I requested an e-price on this vehicle n never got a reply or a quote

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
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5.0

They had just the car that I wanted.

They had just the car that I wanted. Working with Donnie was great. No hidden fees. I knew just what I wanted and they delivered. Took some extra steps to make the process easy. I traveled a long way to get to the dealership. They understood that I made it worth while. I'd go back.

5.0

They had just the car that I wanted.

They had just the car that I wanted. Working with Donnie was great. No hidden fees. I knew just what I wanted and they delivered. Took some extra steps to make the process easy. I traveled a long way to get to the dealership. They understood that I made it worth while. I'd go back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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1.0

Horrible mis diagnosis of my Sons GTI.

Horrible mis diagnosis of my Sons GTI. After multiple visits they relied on an off sight opinion by someone who had not test drove the vehicle and or laid hands and eyes on it! Replaced unnecessary parts and sent my son home! With an ok to drive the VW. As a result internal unfixable damage occurred to the engine, rendering the vehicle useless!!! Don’t ever go here folks. Fair warning stay away!!!

1.0

Horrible mis diagnosis of my Sons GTI.

Horrible mis diagnosis of my Sons GTI. After multiple visits they relied on an off sight opinion by someone who had not test drove the vehicle and or laid hands and eyes on it! Replaced unnecessary parts and sent my son home! With an ok to drive the VW. As a result internal unfixable damage occurred to the engine, rendering the vehicle useless!!! Don’t ever go here folks. Fair warning stay away!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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5.0

We had a great time with Matt was a pleasure

Salesman Matt Ceci is the best hands down. My wife is now the proud owner of a Volkswagen Atlas. In our opinion Matt is Salesman of the Year. Linda & James

5.0

We had a great time with Matt was a pleasure

Salesman Matt Ceci is the best hands down. My wife is now the proud owner of a Volkswagen Atlas. In our opinion Matt is Salesman of the Year. Linda & James

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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5.0

Service advisor Bill Dube made my day . Thank's !

Vyletel Volkswagen in the only thing going smooth in my life. BILL DUBE went far and beyond my expectations of good service. There's no more that I can say. Thank's Richard Chapman

5.0

Service advisor Bill Dube made my day . Thank's !

Vyletel Volkswagen in the only thing going smooth in my life. BILL DUBE went far and beyond my expectations of good service. There's no more that I can say. Thank's Richard Chapman

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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1.0

Highly recommend avoiding for service to your vehi

I had been quoted multiple different prices for the same brake job which raised red flags but thought I could trust them with a simple oil change. When they returned my car my seat was in the position of the last person to drive it and my car was making sounds it simply hadn't before. I don't expect any recompense but I urge others to beware going to this dealership for service. I will never return.

1.0

Highly recommend avoiding for service to your vehi

I had been quoted multiple different prices for the same brake job which raised red flags but thought I could trust them with a simple oil change. When they returned my car my seat was in the position of the last person to drive it and my car was making sounds it simply hadn't before. I don't expect any recompense but I urge others to beware going to this dealership for service. I will never return.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 5.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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5.0

2023 GMC Terrain AT4

Pleasantly surprised purchasing a 2023 Terrain AT4 with the sales person's, (Matt Martin), product knowledge and the efficiency of the actual sale. Vehicle was exceptionally well prepped and no pressure with extend warranty, protection plans, etc.

5.0

2023 GMC Terrain AT4

Pleasantly surprised purchasing a 2023 Terrain AT4 with the sales person's, (Matt Martin), product knowledge and the efficiency of the actual sale. Vehicle was exceptionally well prepped and no pressure with extend warranty, protection plans, etc.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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5.0

Service is what they do and who they are.

I brought my 2020 Jetta Type R in for its 20,000-mile service, and replacement of the overhead sunglass compartment door, whose latch had failed. The service was done quickly and professionally, and the car returned washed and ready to go. The check out/payment process was quick, and everyone was very nice and professional.

5.0

Service is what they do and who they are.

I brought my 2020 Jetta Type R in for its 20,000-mile service, and replacement of the overhead sunglass compartment door, whose latch had failed. The service was done quickly and professionally, and the car returned washed and ready to go. The check out/payment process was quick, and everyone was very nice and professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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See all 52 reviews