Reviews
Great price and customer service!
I recently bought a pre-owned BMW through Preston BMW in Boardman, Ohio via an internet sale. They were friendly, informed, helpful, and courteous. Al Schwartz was ready to assist me with my buying decision with ABSOLUTELY no pressure. I was nervous about buying a car that I had not driven but they made me feel at ease and offered a very attractive price. Once I decided to purchase, they made arrangements to pick my husband and me up from the airport. At the dealership, the purchase was a breeze - I have never seen paperwork handled more quickly or more smoothly. Best of all - the car was just as promised and I LOVE IT. After the sale, they have continued the same responsive, customer focused level of service, even though I live in another state and will not be using their service department. Highly recommend! Best car buying experience I have ever had!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Amazing price and customer service!!
I recently bought a pre-owned BMW through Preston BMW in Boardman, Ohio via an internet sale. They were friendly, informed, helpful, and courteous. Al Schwartz was ready to assist me with my buying decision with ABSOLUTELY no pressure. I was nervous about buying a car that I had not driven but they made me feel at ease and offered a very attractive price. Once I decided to purchase, they made arrangements to pick my husband and me up from the airport. At the dealership, the purchase was a breeze - I have never seen paperwork handled more quickly or more smoothly. Best of all - the car was just as promised and I LOVE IT. After the sale, they have continued the same responsive, customer focused level of service, even though I live in another state and will not be using their service department. Highly recommend! Best car buying experience I have ever had!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
from purchase to on going maintenance is great
from the time I purchased my BMW to my 5 years of maintenance everyone always exceeds my expectations. Today May 9th is no exception the service rep was helpful and knowledgable I can not say enough how well I am treated Customer Jim Senary
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Perston BMW
The service was excellent. The whole experience was smooth and painless. They even put some oil in my wife's BMW when we go there. Al was very accommodating.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Good Service
Preston always gives me great service on my BMW. They take the time to explain everything to ensure that I know what is wrong and how it is going to be fixed. I will continue to have my car serviced here.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Love the car...love the service
Love both my BMW and the Service that I receive from Preston. They really take pride in servicing my car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
BMW Driver
Always have my car services here. They treat me great!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Oil Change
Brought my car in for an oil change. They were quick and courteous. Wouldn't take my car anywhere else!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
BMW 428xi
This is the 2nd BMW that I have purchased. Very pleased with the service I recieved at Preston BMW. Easiest vehicle purchase I have ever had. Thank you.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Worth the Trip!
We had a great experience with Preston BMW. We drove 65 miles from PA to deal with them and it was time well spent. Mike and Rick were very respectful of our time, and we were able to purchase our car, along with a trade, in 2 visits lasting 1 hour each. This team seems to implemented a totally transparent sales approach that was both unexpected and appreciated. We got a great APR thanks to Todd, and I've waited in drive-thru lines longer than it took go through the financing process. Follow up was kind and prompt. I would recommend this team to everyone, even if you have to travel. They are worth the trip!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car