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Preston BMW

(152 reviews)
Visit Preston BMW
Sales hours: 10:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 10:00am–7:00pm 7:30am–6:00pm
Tuesday 10:00am–6:00pm 7:30am–6:00pm
Wednesday 10:00am–6:00pm 7:30am–6:00pm
Thursday 10:00am–7:00pm 7:30am–6:00pm
Friday 10:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–4:00pm 8:00am–2:00pm
Sunday Closed Closed
New (330) 368-3082 (330) 368-3082
Used (330) 368-3042 (330) 368-3042
Service (330) 368-3091 (330) 368-3091

Reviews

(152 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Preston BMW from DealerRater.

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Great price and customer service!

I recently bought a pre-owned BMW through Preston BMW in Boardman, Ohio via an internet sale. They were friendly, informed, helpful, and courteous. Al Schwartz was ready to assist me with my buying decision with ABSOLUTELY no pressure. I was nervous about buying a car that I had not driven but they made me feel at ease and offered a very attractive price. Once I decided to purchase, they made arrangements to pick my husband and me up from the airport. At the dealership, the purchase was a breeze - I have never seen paperwork handled more quickly or more smoothly. Best of all - the car was just as promised and I LOVE IT. After the sale, they have continued the same responsive, customer focused level of service, even though I live in another state and will not be using their service department. Highly recommend! Best car buying experience I have ever had!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Amazing price and customer service!!

I recently bought a pre-owned BMW through Preston BMW in Boardman, Ohio via an internet sale. They were friendly, informed, helpful, and courteous. Al Schwartz was ready to assist me with my buying decision with ABSOLUTELY no pressure. I was nervous about buying a car that I had not driven but they made me feel at ease and offered a very attractive price. Once I decided to purchase, they made arrangements to pick my husband and me up from the airport. At the dealership, the purchase was a breeze - I have never seen paperwork handled more quickly or more smoothly. Best of all - the car was just as promised and I LOVE IT. After the sale, they have continued the same responsive, customer focused level of service, even though I live in another state and will not be using their service department. Highly recommend! Best car buying experience I have ever had!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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from purchase to on going maintenance is great

from the time I purchased my BMW to my 5 years of maintenance everyone always exceeds my expectations. Today May 9th is no exception the service rep was helpful and knowledgable I can not say enough how well I am treated Customer Jim Senary

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Perston BMW

The service was excellent. The whole experience was smooth and painless. They even put some oil in my wife's BMW when we go there. Al was very accommodating.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Good Service

Preston always gives me great service on my BMW. They take the time to explain everything to ensure that I know what is wrong and how it is going to be fixed. I will continue to have my car serviced here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Love the car...love the service

Love both my BMW and the Service that I receive from Preston. They really take pride in servicing my car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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BMW Driver

Always have my car services here. They treat me great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Oil Change

Brought my car in for an oil change. They were quick and courteous. Wouldn't take my car anywhere else!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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BMW 428xi

This is the 2nd BMW that I have purchased. Very pleased with the service I recieved at Preston BMW. Easiest vehicle purchase I have ever had. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Worth the Trip!

We had a great experience with Preston BMW. We drove 65 miles from PA to deal with them and it was time well spent. Mike and Rick were very respectful of our time, and we were able to purchase our car, along with a trade, in 2 visits lasting 1 hour each. This team seems to implemented a totally transparent sales approach that was both unexpected and appreciated. We got a great APR thanks to Todd, and I've waited in drive-thru lines longer than it took go through the financing process. Follow up was kind and prompt. I would recommend this team to everyone, even if you have to travel. They are worth the trip!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.