George Matick Chevrolet

4.8 out of 5 4.8
Rectangle 48
Sales 8:30 AM - 6:00 PM
Service 7:00 AM - 6:00 PM

George Matick Chevrolet Hours

Sales

Monday

8:30 AM - 9:00 PM

Tuesday

8:30 AM - 6:00 PM

Wednesday

8:30 AM - 6:00 PM

Thursday

8:30 AM - 9:00 PM

Friday

8:30 AM - 6:00 PM

Saturday

8:30 AM - 4:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 8:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 8:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

8:00 AM - 4:00 PM

Sunday

Closed

Special Offers

Other rates
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Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
See all Special Offers

About Our Dealership

Dealer on Cars.com since April 2010

We offer Detroit's Best Selection and Best Prices. With over 1,200 new and pre-owned vehicles in stock, and Detroit's La

...

rgest Certified Repair Facility, guests experience a new type of dealership landscape. We offer over 13 acres and Michigan's Largest Indoor Showroom with over 100 cars and trucks indoors. We are proud to actively support our community, our staff and our neighbors. Come experience why more Detroiters are coming to Redford. It's Better in Every Way.

"Detroit's Best Selection, Lowest Prices and Best Experience"

Service

Oil, Filter Change

$39.95 and up*

Tire Rotation

Complimentary

Multi-Point Inspection

Complimentary

New Brake Pads/Shoes (Rear)

$99.95 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
779 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 1.0 out of 5
    November 3, 2020

    Been a while, but it's still true. Bought a used Jetta. It got as far as my driveway and died. After 2 hours getting bounced around on the phone while... my daughter cried, they finally said they'd fix it. The car I paid them thousands for needed a new engine. That took more than 2 weeks. 5 days later, it died again. They told me that I can't expect a car to actually run when I buy it from Matick. Another couple hours on the phone (while my daughter cried) and they relented again. This time it was various worn-out parts connected to the engine, which they reused from the old one, and the used-up plugs from the junkyard engine they used the first time. This also took over 2 weeks. It very shortly died again. Phone for hours again, daughter crying, begging, arguments, threats, they finally gave in again. THIS time, they couldn't even figure it out. They kept the car for THREE weeks this time, then they said come get it, we don't know how to fix it. When I got there, no one even knew where the car was. The one in charge sent it to an outside shop and didn't bother telling anyone. The new place had it running in a day and a half, proving that Matick mechanics aren't worth crap. We've given up on this xxxxshow. The car has gone to a real mechanic 4 more times. I've shelled out about 2 grand, and I still need to disconnect the battery when it's parked or it'll die The only positive in this was the rental car office. ONE person managed to put forth some customer service effort, and that's because they only had to fill in a few boxes and hand me the keys. Needless to say, I'm not going back. Needless to say, George Matick doesn't give a xxxx.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    3.0 out of 5
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Mr. Vincent, We are truly sorry for the frustration that you are clearly experiencing, but in fairness, we at Matick went above and beyond in our ef...forts to correct the problems that your vehicle had. First and foremost, this vehicle was purchased in February of 2019 and was sold "As-Is", which is how we categorize these lower-priced, higher-mileage and older-model vehicles. We do this to make sure that every guest knows what they are buying and the risks assumed by doing so and encourage our guests to take vehicles to a third-party mechanic if they wish. In addition to that, we provide multiple levels of discussion and documentation to advise our guests of the risks in purchasing these vehicles. We require the signature of our guests to insure and to verify that all of these risks have been effectively communicated and understood by the purchaser. We have that on file if you would like to review it. That being said, because of the early failure that the vehicle experienced, we at Matick, stepped up and replaced the failed engine at no charge to you. As any technician would tell you, it is commonplace to swap over any non-defective parts from the failed engine and install them on the new engine. Unfortunately, a couple of those parts failed as well and once again, Matick stepped up and covered those costs. Again, we do sympathize with the frustrations that you have experienced but feel we have done more than our fair share. Thank you for your post.

  • 1.0 out of 5
    September 28, 2020

    My husband and I recently came to this dealership looking for a Chevy Traverse. We NEVER received any service, not even a hello. TERRIBLE SERVICE.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We read and reply to every online review. We appreciate your candid feedback about your experience and sincerely apologize on behalf of our nearly 17...0 team members. There's no excuse for not being greeted or feeling welcome, period. Your review will be shared with our entire team as a reminder as to the importance of the basic hello with a smile that is otherwise always our norm.

  • March 10, 2019

    the best buying experience over the internet without ever seeing my 2019 chevy corvette grand sport or the GREAT saleman SCOTT TROCKER. If you go there... make sure you see SCOTT I promise you want regret it! I Look forward to meeting you in a week or so ............thanks!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Mr. Davis, thank you for your incredibly kind review and feedback about your experience with Scott Trocker and our Matick Chevrolet team. We hope you... love your new Corvette!

  • 2.0 out of 5
    July 18, 2020

    Tried calling for a service appointment and before I could complete my questions the phone operator hangs up. This person represents the to the public... truly bad impression

    2.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
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    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?
    Dealer Response

    Ron, we sincerely apologize about the phone issue during your call. There would be absolutely no reason for us to ever hang up on a guest and can onl...y think there must have been some technical problem or a bad connection. That said, we truly apologize.

  • 5.0 out of 5
    March 20, 2020

    easy purchasing experience, very knowledgeable and helpful on things I didn't understand have already recommended Alan to a friend

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Tom, thanks so very much for your kind review and recommendation. We truly believe in making the experiencing of buying a new car easy, informative a...nd fast. We look forward to serving you again in the future.

  • 1.0 out of 5
    March 5, 2020

    I recently purchased a 2012 Ford Fiesta from Matick Chevy. The salesman and I had differences that involved his superior to resolve. Neither of the remotes... on the keys for the car worked and I was advised that I would have to go to a Ford dealer for programming. After doing so, I was informed that the remotes didn't go with the keys and I should contact the dealer that sold me the car (the remote and key was one unit, not separate). I contacted Matick Chevy immediately with my concerns and was told that there was nothing that could be done. I should have listen to the warning signs that were given at the beginning with the salesman. Lesson learned, but would not recommend ANYONE to buy from this dealer.

    1.0 out of 5
    Customer Service
    3.0 out of 5
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    2.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Asstarte, we absolutely sympathize with your circumstances and apologize that you had an issue with the remotes that came with the vehicle you purchas...ed. That said, as we had discussed in detail when you purchased the vehicle, this vehicle was an As-Is vehicle that was set to be wholesaled. We gave you every opportunity up front to take this vehicle to a third party mechanic to be inspected. Before any paperwork was signed we made sure you signed off on having the opportunity to do so and understood the risks associated with an as-is car. We apologize for any misunderstanding as to the condition of the vehicle you purchased.

  • 4.0 out of 5
    February 18, 2020

    Was great experience even though I didn't make a purchase; the video response to my initial inquiry was unique and meet it's mark. I was so impressed I... shared the video with several aquaintices!

    4.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Mr. Bond, thank you for your kind review and feedback about our communication process and use of video. We believe that offering actual video walk ar...ounds of vehicles, and introductions to our team, make a great difference in experience for our guests. Even though we couldn't earn your business this time around, we genuinely appreciate you sharing your feedback with us.. and others.

  • 3.0 out of 5
    January 5, 2020

    I left feeling like we made an "ok" deal-would've preferred them to negotiate a little better however my real complaint was in the extremely slow process.... We came in, asked about a car we found online, agreed on a price. Have 2000 down and good credit. 4 hours later we were finally leaving with the vehicle.

    4.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    3.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate your candid feedback. Absent a name to go with your review it makes it hard for us to track back what might have occurred or how we cou...ld have directly improved with the team member(s) associated with your transaction. We value our guests time, period. We would like to speak with you about what occurred to assure we don't repeat the issue. Please reach out to General Sales Manager Sam Vitale at (313) 354-8208. We truly would appreciate speaking with you as this type of time is not our norm.

  • 1.0 out of 5
    December 6, 2019

    Don't buy 2016 Traverse VIN: 1GNKVGKD8GJ224888 unless you want a rebuilt transmission (old and rusty) that is low on trans fluid. I opened the hood and... there were green, yellow, red, and black marks showing how to re-attach all the hoses/parts, etc. I looked under to find the transmission half of driveshaft was rusty while the driveshaft itself was like new. Jef said he didn't know anything about the car. Carfax was also oblivious to this major repair.

    3.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?
    Dealer Response

    Carl, thank you for your feedback. Carfax isn't always able to catch everything in the history of vehicle. With every vehicle we sell and inspect we... do our very best to assure our vehicles are in a good condition and ready for their next owner. Our vehicles are priced based on condition and history. With this particular vehicle you mentioned we'll re-evaluate and inspect it to assure it is ready for sale. Nonetheless there is nothing more important to us than the satisfaction and safety of our guests.

  • 1.0 out of 5
    June 11, 2019

    I am done with them. I used them for three years and I am done. They replaced a Thermostat Housing and they charge $118 just to diagnose a check engine... light. Anyways, they fixed the housing and turned the light off and stopped any coolant leaking. A few days later, coolant was leaking again. Took it to my mechanic I used to go to and found out the radiator was bad. The dealership didn't notice this? They didn't do a pressure test in the hoses? Instead of giving me a packet of upcoming maintenance, why not tell me my radiator is in bad shape? They rip people off, make you think you're getting a good deal and then stick it in your xxx. It wouldn't surprise me if they screwed up my radiator on purpose so it would leak and need to be replaced.

    2.0 out of 5
    Customer Service
    2.0 out of 5
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    4 people out of 4 found this review helpful. Did you?
    Dealer Response

    Mr. Mintz, We certainly understand the frustration you are feeling and expressing. It is never a good situation to have another issue in such a short... time frame after a recent visit. However, in this case, the thermostat repair we performed was not because it was leaking, but for an electrical open that caused the check engine light to illuminate. We made no repairs and /or diagnosis performed for any fluid leaks during your most recent visit. That said, we also didn't bring this radiator issue to your attention, which should have been caught as a part of our multi-point inspection process. For that oversight, we apologize. We would like to make this right if possible. To that end, our Manager will contact you to discuss this matter.

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