Reviews
Ms.
Ms. Darlese. Washington provided excellent customer service. She kept me informed of potential need and cost.
Ms.
Ms. Darlese. Washington provided excellent customer service. She kept me informed of potential need and cost.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so kindly for your review and recommendation. Darlese Washington is a valued member of our team, having been so for over 20 years. She takes great care of our guests and we're thrilled, yet not surprised, that you had a great experience working with her. We hope to earn your trust again in the future, whenever you need us.
Service was outstanding!
Service was outstanding! Thanks to Darlese for her assistance and to Nestor Perez-Carbajal for getting the job done.
Service was outstanding!
Service was outstanding! Thanks to Darlese for her assistance and to Nestor Perez-Carbajal for getting the job done.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your review and recommendation. Darlese has been a valued member of our team for over 20 years. Her dedication to our customers and commitment to communication stand out. We are honored by your trust and hope to earn it again in the new year. Best to you.
Thoroughly disappointing.
Thoroughly disappointing. I had been a very loyal Matick customer for more than 10 years, leasing multiple vehicles during that timeframe. I even encourage my daughter to patronize them. The experiences have often left me not completely satisfied, but I stuck with them for convenience. However, the latest incident was the final straw for me to decide to take my family & I to take our business elsewhere. I arranged a 9am appointment for my daughter to lease a new vehicle. She did not leave the dealership until 3pm! (I did make a minor error in paperwork which added approximately 30 minutes to the process, but the other 5.5 hours were the dealer's fault). After spending the equivalent of an entire work day there, we were charged for a key and mats for a vehicle we traded in which we later delivered & explained at the time of purchase/trade that we would deliver in approximately 2 weeks. During a previous purchase/lease, we were billed for a disposition fee despite leasing another vehicle, which was only corrected after a lengthy dispute with GM (letters, emails, phone calls, & social media posts).
Thoroughly disappointing.
Thoroughly disappointing. I had been a very loyal Matick customer for more than 10 years, leasing multiple vehicles during that timeframe. I even encourage my daughter to patronize them. The experiences have often left me not completely satisfied, but I stuck with them for convenience. However, the latest incident was the final straw for me to decide to take my family & I to take our business elsewhere. I arranged a 9am appointment for my daughter to lease a new vehicle. She did not leave the dealership until 3pm! (I did make a minor error in paperwork which added approximately 30 minutes to the process, but the other 5.5 hours were the dealer's fault). After spending the equivalent of an entire work day there, we were charged for a key and mats for a vehicle we traded in which we later delivered & explained at the time of purchase/trade that we would deliver in approximately 2 weeks. During a previous purchase/lease, we were billed for a disposition fee despite leasing another vehicle, which was only corrected after a lengthy dispute with GM (letters, emails, phone calls, & social media posts).
- Customer service —
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- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
I had a good and efficient experience at George Matick
I had a good and efficient experience at George Matick Chevy. I am a repeat customer for the third time. Sales Associate Michael Ko was attentive, informative and efficient.
I had a good and efficient experience at George Matick
I had a good and efficient experience at George Matick Chevy. I am a repeat customer for the third time. Sales Associate Michael Ko was attentive, informative and efficient.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your very kind review and recommendation after working with Michael Ko and our Matick Team. Likewise, we truly cannot thank you enough for the loyalty you've extended us over so many years. It is loyal customers like you that make us strive to provide the best experience and value.
I have never worked with a friendlier or more helpful
I have never worked with a friendlier or more helpful representative at a dealership than Ralph Yager. There was no pressure in the sale, and I felt he had my best interests at heart. I highly recommend this dealership.
I have never worked with a friendlier or more helpful
I have never worked with a friendlier or more helpful representative at a dealership than Ralph Yager. There was no pressure in the sale, and I felt he had my best interests at heart. I highly recommend this dealership.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your genuinely kind and heartfelt review and recommendation. Ralph has been with us over 30 years and with the tenure he's served our community with care and concern. We are very honored and thankful for your trust.
The sales person was great and informative he answered
The sales person was great and informative he answered all questions I ask showed me around and made me feel at home
The sales person was great and informative he answered
The sales person was great and informative he answered all questions I ask showed me around and made me feel at home
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Gene, thank you so much for your very kind review and recommendation after working with Igor Moiseev and our Matick team. We recognize you have plenty of options locally to consider when purchasing a vehicle. Thank you for your trust!
Best dealership in the world.
Best dealership in the world. Friendly people; all working with ENERGY, EFFORT, ENTHUSIASM!! Use of technology made the whole experience quick and easy. Not sure why anyone would go anywhere else but MATICK. What a team. Who does it better than them??? NOOOOOOOOOOBODY!!!!
Best dealership in the world.
Best dealership in the world. Friendly people; all working with ENERGY, EFFORT, ENTHUSIASM!! Use of technology made the whole experience quick and easy. Not sure why anyone would go anywhere else but MATICK. What a team. Who does it better than them??? NOOOOOOOOOOBODY!!!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
What an energetic and exciting review. We really couldn't say it better. Thank you for your recommendation and trust.
Worked out a deal on line over the week.
Worked out a deal on line over the week. Told sales person Wednesday I would be there at 9:00 Friday. car was still being washed. I was expecting to be in and out sense most of the info was done. I just think this process could be more efficient. Car was missing the cargo net cargo cover and coin tray. Yes the car had 4500 miles but the oil was not even freshly changed.The transmission was leaking fluid when I got home. Maybe it happened on my 5 hour ride home maybe no. Shelby and Kate are very nice and helpful and great to work with.
Worked out a deal on line over the week.
Worked out a deal on line over the week. Told sales person Wednesday I would be there at 9:00 Friday. car was still being washed. I was expecting to be in and out sense most of the info was done. I just think this process could be more efficient. Car was missing the cargo net cargo cover and coin tray. Yes the car had 4500 miles but the oil was not even freshly changed.The transmission was leaking fluid when I got home. Maybe it happened on my 5 hour ride home maybe no. Shelby and Kate are very nice and helpful and great to work with.
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- Quality of repair —
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
Execllent Sales Staff i would recommend dealership to my
Execllent Sales Staff i would recommend dealership to my friends hours good. Thanks Ms. Toni
Execllent Sales Staff i would recommend dealership to my
Execllent Sales Staff i would recommend dealership to my friends hours good. Thanks Ms. Toni
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you Charlie and Shelby for making my experience
Thank you Charlie and Shelby for making my experience amazing! The entire process of turning my lease in and getting into the exact car I really wanted was such a smooth transition from start to finish. If you're looking for a car, I highly recommend asking for Charlie Lamarche or Shelby Andrus!
Thank you Charlie and Shelby for making my experience
Thank you Charlie and Shelby for making my experience amazing! The entire process of turning my lease in and getting into the exact car I really wanted was such a smooth transition from start to finish. If you're looking for a car, I highly recommend asking for Charlie Lamarche or Shelby Andrus!
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Ms. Harris, thank you so very much for your kind review and recommendation! On behalf of Shelby, Charlie and all of our Matick Team please know how very much your trust and loyalty means to all of us! Stay well!