Reviews
Review
The people at the body shop were awesome super friendly super helpful thank you
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
I love the service depertment.
I love the service depertment. Everyone knows me and how much I care for my vehicles. They have the best prices for an oil change and I patronize this dealership although I no longer own a Chevrolet and there's a Buick Dealership right around the corner. The free car wash was an extra bonus!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We so very much appreciate your kind review and the loyalty you've shown us over the years. We're equally honored that you trust us with your Buick as you did with your Chevy in the past. Our entire Service Team is so very thankful and we look forward to seeing you and your Buick again when the time is right... and of course for a free car wash too!
They were quick; however when I got back in my vehicle
They were quick; however when I got back in my vehicle there was a Gatorade bottle on my front seat (that wasn’t mine) and my steaming wheel, door handle, and shift was very dirty.
- Customer service 3.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Joanne, your review was incredibly kind given the cleanliness of your vehicle upon its return. That's not acceptable, nor the norm. While glad things were fast, apparently too fast. We'd like to make things right. At your convenience, please reach out to Andy Charrette one of our Service Managers. We appreciate you!
Best salesman ever
Sam Shikwana helped us with leasing our new Tahoe ! the whole process from ordering the new car to returning our old car went so smooth ! He is the best salesman we?ve ever dealt with ! Very honest and right to the point ! We highly recommend him !
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Sam Shikwana helped us with leasing our new Tahoe !
Sam Shikwana helped us with leasing our new Tahoe ! the whole process from ordering the new car to returning our old car went so smooth ! He is the best salesman we’ve ever dealt with ! Very honest and right to the point ! We highly recommend him !
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so very much for your kind review! We know you have plenty of options as to where you could have purchased your Tahoe and both Sam and our entire Matick Team appreciate the trust you put in us. Enjoy your vehicle and know you'll have the same great service when you're ready for your next ride. Stay well!
Very happy with our new car transaction from beginning to
Very happy with our new car transaction from beginning to end. Our Salesperson and this dealership were very professional.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Barb, thank you so very much for your incredibly kind review and recommendation. Together, Ralph, Danielle, and all of our Matick Team take true pride in the service we provide our guests. Whenever you need anything, all of us are here to serve you. Stay well, and again, our sincerest thanks.
Ken Stevens is the best!
Ken Stevens is the best! Love my new 2022 TrailBlazer! Great safety features and awesome color.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We cannot thank you enough for your kind review and feedback after getting your awesome new TrailBlazer! Truly, on behalf of Ken and all of our nearly 150 team members at Matick: Thanks!
Avoid the lies and disrespect
Avoid at all costs. I was lied to and completely disrespected after a deal for a used vehicle was solidified. Typical used car salesperson mentality that we all dread dealing with. Do yourself a favor and spend your money elsewhere with someone trustworthy, honest and kind. There's tons of negative reviews for this store. It's clear I'm not a 1 off.
- Customer service —
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
We value feedback from all of our guests and respectfully disagree with your statements regarding the trustworthiness and honesty of our team members. We completely understand your frustration shopping across the state, from such a distance, and the communication regarding how we 'solidify a deal' should have been improved. We have used your feedback on other platforms to educate our team on how to communicate our policies to avoid situations like yours and the frustration that has resulted. We apologize again.
The dealership is centrally located the staff were great
The dealership is centrally located the staff were great my salesman Alex Was right on the money I’m planning to go back again in three years
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so very much for your incredibly kind review and comments about your experience. Alex Pugh and our entire Matick Team take great pride in our service and hope to serve you with the same great attention and care when the time is right. Stay well!
Gary Krupa was absolutely the best.
Gary Krupa was absolutely the best. Danielle, the Internet sales person got the ball rolling and referred me to Gary. Exceptional service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We can't thank you enough for your kind review and rating after working with Gary and Danielle, and our team. We value the trust you put in us and will continue to be here for anything you or your vehicle may need in the future. Stay well, and again, our sincerest thanks.