Reviews
Great service
The staff was courteous and the shuttle service allowed me to complete some work while the car was being services. Thanks,
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
Good customer service. Very friendly and knowledgable staff.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
New sale
Daniel bible did a great job going through the purchase AND after delivery assistance. We were greeted by many staff throughout the day. They were kind and helpful. I have recommended you guys several times this week and will continue to do so. Thanks again for a wonderful experience
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
excellent service
The service was fast and everyone was very nice and helpful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ms. Betton-Ford
My customer services representative was courteous, warm and friendly. I was impress with the waiting time (2 minutes) I waited before being waited on. I was given an estimated time when my car would be serviced, and was delighted that it was ready before the estimated time. I did not feel rush or that I was only a number, I was treated in a very professional manner. My only regret I have is the fact I am unable to remember my customer service representative name at this time. When I return for future services I will look for her once again ( I do remember her face and warm greeting). Sincerely, Rochelle Betton-Ford.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mister
very professional and freindly service,I would recomend this place to anyone
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service - Clean Facilities
Service was on time, fast and Efficient and Friendly
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Retired Residential Office Manager
I have ALWAYS received excellent service at MY dealership (Matick Chevrolet). Everyone has been kind, courteous and most helpful. That includes salespersons, service manger, service advisors, shuttle drivers and even maintenance persons. Thank you, Customer Service is not dead. :)
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Survey
Service was very professional and polite. The timing on the jobs performed were better than the past.
- Customer service 5.0
- Buying process —
- Quality of repair 3.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Michael, we've tried hard to improve our waiting times in service with more capacity and staff to handle our increased business. Please know your feedback is appreciated and is helpful as we continue to grow.
On Time
Needed an Oil change. Set my appointment for 7am, I showed up, Mark the service write up guy reviewed the history of the vehicle and said it will be done in 45 mins. I enjoyed a cup of coffee in the waiting area and in 40 mins Mark came over and said we were ready to go. I like going to Matick.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase