Reviews
Efficient and Quality Service
The staff at George Matick Chevrolet is very helpful and professional, and they always go above and beyond to make sure the customer is taken care of properly.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks, Melissa, for the review of your most recent service visit. We know having your vehicle serviced isn't always something to look forward to... but all of our 165+ team members are focused on providing professional advice, and a fun, enjoyable, low-pressure atmosphere. Thank you so very much for sharing and for your trust.
Howard Cooper
I feel that it takes a little longer than it should for an oil change, tire rotation, and to fix/plug one tire. I was there a little over 2 hours. Now, I was ok with that wait. Your new waiting area is very comfortable. However, I ended up having to return to the dealership because a tire monitor was not reactivated. I have heard of a Dodge dealer that has an express process for customers coming in for oil changes. Not sure if that is workable for you, but thought I would mention it.
- Customer service 5.0
- Buying process —
- Quality of repair 3.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mr. Cooper, thank you for your feedback. We agree that 2 hours is too long for those routine repairs. We are in the process of expanding our Quick Service department to increase staffing and reduce wait times during peak hours like you experienced. Please know that we have also addressed the issue related to the tire monitor light and instituted a new process to assure such an issue doesn't occur again. Thanks for your valuable feedback about everything that occurred. We hope we can earn your trust again thank you.
Very good service
It was very good, it was timely (lot faster than I thought it would be). The only little thing was, on dash board they forgot to put the digital speed odometer back in that mode, and left it showing the car tire pressure mode. But when I call them they told me how to put it back in speed mode,or bring car back and they will do it. They we're very helpful. Thank you.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Tyrone, thanks for your valuable feedback. We're glad to hear that your service was performed well and quickly. We also appreciate your feedback about the driver information center not displaying the speed like you'd had set prior to the service. Our Technicians must go in and reset some key indicators in that system, and because of your feedback we've put a new process in place to make sure that we reset the screen to your preferred display going forward. Thanks for allowing us to get better as a direct result of your experience.
Excellent customer service with no sales pressure!
My experience with Matick Chevrolet was excellent!! The service was great. All the employees were very friendly as soon as you walk in the door without any pressure. I recieved a great deal on my chevy and I will definitely recommend them!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Stephanie, we genuinely appreciate your trust and your review online. All of our team is sincerely interested in, and focused on making sure our guests' experience is a positive one. Thanks for your recommendation to others and for sharing your recent visit experience. Enjoy the new vehicle!
1000% satisfied
This is my second vehicle from George Matic.The 2013 Traverse I leased,and turned in on a 2015 Equinox,was a great vehicle.I expect to get the same from this one.More importantly,I know I will get the best service from ALL the employees here.Everone here wants to be sure you are 100% happy,and they show it.They greet you,talk with you,are ready to help in anyway.Most outstanding is Ralph Yeager,just couldn't have a better person on your side,yes on your side.Looking for the best possible deal for you,Showing you what you can get,but never pushing you.I look forward to more happy dealings with Ralph and Matic Chevy.1000% satisfied,Brad.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Mr. Fogle, how can we ask for anything more?! What a wonderful review of both Ralph Yager, and our entire team. We focus every day on trying to make sure our guest's experience is a positive one. That means having great prices, great selection and listening - not being pushy. We're thrilled to hear how satisfied you are, thanks again for your trust.
awesome service
The Matick Chevy service dept went out of their way to make sure that my experience was a positive one. Thanks!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for your valuable feedback Mr. Warnica! All of our over 165 team members are focused on making a visit to our store the highlight of your day. Look forward to seeing you again soon.
great service
My experience was great! Ryan was friendly, informative, and helpful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the feedback about your service visit, Heidi! Ryan is a valued Team Member focused on guest service, just like all of our 150 other team members at Matick. We truly try and make our guests' experience the best possible. Your feedback and review helps us know we're on the right track, thanks for sharing.
Great Service
Ms. Darlese always take good care of my car services.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for your kind review, Bridgett! Darlese has been with us for over a dozen years, and continues to provide excellent guest service, treating your vehicle like her very own. We're thrilled and honored that you trust us with your repairs and do hope you'll visit again soon.
Buying a new car
I was very happy with the treatment I recived,Thank You
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the feedback Mr. Lauzon! We genuinely appreciate knowing you were so happy with your purchase, and we only hope we can earn your trust for any future service needs as well. Best wishes on enjoying your new vehicle!
Great Service
Always satisfied..never a problem ..my family have being buying cars for over 20 years at Matick and best #1 sales person is GREG TAYLOR
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mr. Thomas, thank you so very much for your patronage and trust over the last 20 years. Greg is a wonderful member of our team and we're thrilled to know that you're so satisfied and decided to share your experience with others. Know we are always here for you and your family, now and well into the future. All our best.