Progressive Chevrolet

4.8 out of 5 4.8

Reviews

4.8 out of 5 4.8
296 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    October 10, 2020

    Rylee Popio was fantastic to work with! I’m high risk amd have been safe at home and so she introduced me to the features of my new 2020 Chevy Traverse... through Google meet! Thanks Rylee for going above and beyond!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    October 2, 2020

    We walked with something better than we expected. Garrick was so nice and helpful. We ended up with such a great deal for something so nice.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • February 6, 2016

    I came into this dealership to trade in a car I still had a balance on, but the vehicle no longer served my needs. I was hesitant to even discuss anything... fearing it would be impossible to be able to afford a newer vehicle with negative equity on my current car. However, the team at Progressive listened, understood and found me an extremely fabulous deal as well as a newer car that will serve me for years to come. Desmond Jackson is a wonderful salesperson as well as a true gentleman, not pushy at all - he gives new meaning to the sterotype 'used car salesperson' - he is a true gem. He listens, understands and also didn't hesitate to enlist the help of his managers to explain my situation, and with the help of his managers, Jim Jackson and Jason Allman, I left a very satisfied customer!

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Mary, thanks for sharing your experience! It sounds like our staff did a fantastic job taking care of you and finding exactly what you needed. If th...ere is anything else we can help you with, please let us know!

  • 3.0 out of 5
    May 24, 2020

    35 lenders and couldn't get a car even with a trade in have a fixed income but if I would had had a co signer I would have drove away with a new car. Oh... we help with bad credit. Well that's what they all say to get you in the door to tell you no and off you go with a 5 dollar target card not very happy waste of my time

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Melissa, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow... and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. The Progressive Chevrolet Team

  • 5.0 out of 5
    April 22, 2020

    My wife and I recently purchased a brand new 2020 Chevy equinox from Progressive Chevy. We worked with Sarah for our sales person and she Did an excellent... job on all of our questions make sure we were comfortable through the whole process and really work to make sure that we got a good deal that was both beneficial not only to the dealer but to us as well and we thank her for all the hard work that she did

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that Sarah made sure yo...ur concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. The Progressive Chevrolet Team

  • 1.0 out of 5
    March 9, 2020

    The absolutely worst experience of my life . I was treated terribly . After waiting a total of 5 months for a new Malibu it finally arrived and then they... refused to sell it to me . I will never deal with Progressive again and I advise anyone looking to buy a new car to stay clear of these people . They will treat you unfairly .

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    We acknowledge your review and are currently looking into the events you've detailed. The Progressive Chevrolet Team

  • 5.0 out of 5
    March 2, 2020

    Sarah Caldwell got this deal done. Thanks Sarah! I know where to go when I need my next vehicle.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we... can help you with anything else. The Progressive Chevrolet Team

  • 5.0 out of 5
    February 17, 2020

    Bre went above and beyond to help me Left with an awesome Equinox at a great price. Everyone was awesome to work with.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for sharing your great experience with others. We appreciate your business. Best, The Progressive Chevrolet Team

  • 5.0 out of 5
    January 28, 2020

    I purchased from here and also get all my repair done here. Great people great prices.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you so much for your praise and kind comments. Take care! Best, The Progressive Chevrolet Team

  • 1.0 out of 5
    October 4, 2019

    I was looking for a new to me truck. I found a specific look that I was set to purchase. I found this exact vehicle on autotrader located at progressive... Chevrolet. I then found the vehicle on their website. I reviewed all pictures and the car fax of the vehicle. Everything showing a great vehicle, one owner etc. I called to confirm vehicle, vehicle was there. Made arrangements to come to dealership on a Wednesday (this call was placed on the Monday before. Kristine said she would call me Tuesday to confirm vehicle is still there. Tuesday goes by, no call. Wednesday morning I call and they confirm truck is there. I tell them I have an hour and a half drive that I’m already 30 min into. They set up an appointment time. I get there in time, go through the trade in questions, finally go look at vehicle. Right away there is a large area on the front bumper that is heavily scratched (even though this exact spot was photographed and displayed on the internet and did not show any scratches), salesman says, huh someone must have hit it. So I keep looking it over while he starts the vehicle, the vehicle runs for about 3-4 minutes before I open the door, at which time I am ambushed by the overwhelming stench of cigarette smoke! I say, so apparently the previous owner was a smoker? To which the salesman says I have no idea. Um hi, you started the truck, it’s not possible to be that oblivious. So I tell him that previous smoker is something that should be indicated online, or at least communicated to me before driving 1.5 hours. I mean I talked to someone about that specific vehicle twice! He immediately attempted to say they had other vehicles we could look at, I said get my keys I’m done. Garbage dealership, misleading advertisements. I am out 4.5 hours of my time and 50$ in gas, but it’s well worth not dealing with this type of dealership.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    On behalf of Progressive Chevrolet, I would like to express our appreciation for the time you took to share your experience. It appears that an encoun...ter you had with a member of our sales staff does not reflect our standards of customer service. Providing a positive experience is our top priority and we want to hear more about this event. If you would like to discuss your experience further or if you have any questions about your car, please do not hesitate to contact us directly. The Progressive Chevrolet Team

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