Progressive Chevrolet

Tell you they can work a deal on car drive over 3 hours to dealership only have them tell you that there no way to work any deals out I asked them servaral times on the phone Mickey said they have a lady that would work things out asked for her only to be told she's not there at that dealership she was working at another location they lie about what they can do won't be back there to ever do any deals they could be straight forward said they couldn't do anything instead drive over 3 hours to say nothing they can do xxxx poor service if you ask me rather deal with honest people not much of crooks

Went in to purchase a car today and wasn't sure how things would turn out but it went amazingly well! I was please with everyone because even though they all were not dealing with us directly, they were very friendly! Kim H was nothing short of amazing! And was really cool how Brian came over and introduce himself and how funny he was. I really felt comfortable and pleased! Thanks!

Every time I come to dealership I’m there for 1 1/2 - 2 hours even just for an oil change, then if any issues they come in after over an hour to tell me and then want me to wait longer to fix issue. Was told last visit that front brakes needed to be redone after just having them done there because they were grinding and squealing so I made another appointment to get them redone and after waiting an hour was told that it was the back now not the front but 2 weeks ago after bringing it in was told it was the front and they would fix them again because they were under warranty - service rep was nice and friendly but service seems slow and un reliable to tell me 1 thing and 2 weeks later tell me something else

Sarah is Awesome! In and out as fast as possible. Process seemed very efficient. Thanks to everyone at the Dealership. Great job with the finance department also!

My wife went in looking for a used vehicle. She was told she would receive a gift card as well as a credit report for her visit. After failing to come to terms she left without a gift card or a credit report. It's not about the promised items, it's just that they weren't even offered after being promised. Her credit was never even ran to see where rates would fall and a payment that was offered was way out of the park. The car was nice and the dealership was as well. It just seemed they weren't willing to make a sale. She was also given a poor excuse on what KBB trade in would be. We did our research going in knowing what here trade would be and it seemed that they were trying to low ball here on that.

My salesman Steven Kappler was amazing. He made my experience very positive. He explained every detail of the car and sales process. Probably the best experience I have ever had buying a car. The sales manager was handy and worked with me to get a deal done at the price point I wanted to be at.

Whenever we are considering a new vehicle, we head to progressive chevrolet in Massillon.Jim jackson and Jim Hall are really easy guys to deal with! Also there is not any high pressure sales tactics & the dealership is always spotless! We will always head to Progressive Chevrolet when we need a vehicle.

I am very pleased with my experience at Progressive. The transaction went so easily and stress free. I would highly recommend Joshua Henderson. He is truly a Solution Provider.

Great service. Courteous and helpful staff. Always on schedule with no long waits on service appointments. This dealership is far superior to others I have gone to in past. I purchased a certified pre-owned vehicle here and love it.

It was a great experience. I enjoy the service and the people at Progressive Chevrolet. I have been going there for the last 28 years. I would recommend them to anyone looking.