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Happy with salesman Isaac,the warranty guy was high pressure though ,and the tight xxxxxxxx sent me off in my 10 k car with no gas sheesh !! Thought at... least they would fill the tank for me ,pissed me off big time
Sherry is the best! I ‘m happy with the service department and the staff.
I came into this dealership to trade in a car I still had a balance on, but the vehicle no longer served my needs. I was hesitant to even discuss anything... fearing it would be impossible to be able to afford a newer vehicle with negative equity on my current car. However, the team at Progressive listened, understood and found me an extremely fabulous deal as well as a newer car that will serve me for years to come. Desmond Jackson is a wonderful salesperson as well as a true gentleman, not pushy at all - he gives new meaning to the sterotype 'used car salesperson' - he is a true gem. He listens, understands and also didn't hesitate to enlist the help of his managers to explain my situation, and with the help of his managers, Jim Jackson and Jason Allman, I left a very satisfied customer!
Mary, thanks for sharing your experience! It sounds like our staff did a fantastic job taking care of you and finding exactly what you needed. If th...ere is anything else we can help you with, please let us know!
Purchased my 2018 Chevy Silverado, May 2018. The purchase process was fairly simple, since it was a cash purchase. The dealership had sufficient sales... staff and the facility was clean and modern. I was treated with respect during the entire purchase process. What concerned me at this dealership - and it was the only time I personally experienced it - In the business managers office (chalice), there was a tiny sign posted on the office doorway, which was barely visible. "The sign read that the conversations were being electronically recorded." I asked chalice to stop recording our conversation. Charles in sales was a good person to work with.
We came to Progressive to look at a 2018 Tahoe to purchase. Our salesman Trent was awesome as was everyone we came in contact with. Our buying experience... was more than we could have ever hoped for. This was our first brand new vehicle purchase and when it's time for another one you better believe we will be going back to Progressive.
It was a very easy buying experience.I visited another dealership and did not care for the sales staff.
Alan, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with th...e overall experience. We look forward to working with you again! Best, Progressive Chevrolet Team
Jay always takes great care of me, and I trust him and his judgment re: the repairs my car needs and when to get them done.
Thank you for taking the time to write this review. We are pleased to hear that Jay was able to provide an efficient and overall positive experience. ...Best, Progressive Chevrolet Team
We recently made a purchase from this dealership. We found our sales person, Charles to be very friendly and respectful. We also found the manager, Wally... to be very helpful. I am impressed with their customer service. This is our second vehicle purchase from Progressive. Both times we have been very happy with the way we were treated from start to finish!
Thank you so much for your feedback, James. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share you...r feedback with Charles & Wally. Please let us know if we can ever help you in the future. Best, Progressive Chevrolet Team
prompt and efficient . Good overall experience . I got an appointment in a timely fashion and repairs were done right , as always .
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there's a...ny other automotive need we can assist you with, please don't hesitate to call us or stop by. Best, Progressive Chevrolet Team
Kyle Pritchard does a fantastic job and is helpful throughout the service process. Timely and effective with his communications. I could not be happier.
Thank you so much for your feedback, Ken. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your ...feedback with Kyle. Please let us know if we can ever help you in the future. Best, Progressive Chevrolet Team