New 800-582-7390
Used 800-582-7390 Email Dealer
Service 800-582-7479

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Sales 9:00 AM - 6:00 PM
Service 7:30 AM - 5:00 PM
Mon 9:00 AM - 9:00 PM
Tue 9:00 AM - 6:00 PM
Wed 9:00 AM - 6:00 PM
Thu 9:00 AM - 9:00 PM
Fri 9:00 AM - 6:00 PM
Sat 9:00 AM - 5:00 PM
Sun Closed
Mon 7:30 AM - 7:00 PM
Tue 7:30 AM - 5:00 PM
Wed 7:30 AM - 5:00 PM
Thu 7:30 AM - 5:00 PM
Fri 7:30 AM - 5:00 PM
Sat 7:30 AM - 12:00 PM
Sun Closed
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Reviews

4.8
Average based on 249 reviews
  • Awesome Service!

    This is my 3rd vehicle that was purchased at Progressive Chevrolet and will go back again. The customer service is great!

    Dealer Response

    Timothy, that's great! We appreciate your continued business throughout the years, and we look forward to working with you for many more to come!


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    This is my 3rd vehicle that was purchased at Progressive Chevrolet and will go back again. The customer service is great!

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Timothy, that's great! We appreciate your continued business throughout the years, and we look forward to working with you for many more to come!


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  • Highly recommended

    I came into this dealership to trade in a car I still had a balance on, but the vehicle no longer served my needs. I was hesitant to even discuss...

    Dealer Response

    Mary, thanks for sharing your experience! It sounds like our staff did a fantastic job taking care of you and finding exactly what you needed. I...


    Show Full Review

    I came into this dealership to trade in a car I still had a balance on, but the vehicle no longer served my needs. I was hesitant to even discuss anything fearing it would be impossible to be able to afford a newer vehicle with negative equity on my current car. However, the team at Progressive listened, understood and found me an extremely fabulous deal as well as a newer car that will serve me for years to come. Desmond Jackson is a wonderful salesperson as well as a true gentleman, not pushy at all - he gives new meaning to the sterotype 'used car salesperson' - he is a true gem. He listens, understands and also didn't hesitate to enlist the help of his managers to explain my situation, and with the help of his managers, Jim Jackson and Jason Allman, I left a very satisfied customer!

    Shopped for a used car
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Mary, thanks for sharing your experience! It sounds like our staff did a fantastic job taking care of you and finding exactly what you needed. If there is anything else we can help you with, please let us know!


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  • Purchasing a car experience

    I stopped into this dealership not knowing what to expect, and left feeling incredibly happy with a sense of complete satisfaction that I had the ...

    Dealer Response

    Mary, that's fantastic! We're thrilled that you had a wonderful experience with our staff, and that you're completely satisfied with your new veh...


    Show Full Review

    I stopped into this dealership not knowing what to expect, and left feeling incredibly happy with a sense of complete satisfaction that I had the right vehicle just for me. Salesman Desmond Jackson was incredibly well versed, and straight up honest, and knew exactly what was the right fit for me, absolutely no pressure. Then Jim Jackson and Jason Allman, sales and finance managers also joined in to make the entire experience less scary and made me the best deal and I am 1000% pleased!

    Shopped for a used car
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Mary, that's fantastic! We're thrilled that you had a wonderful experience with our staff, and that you're completely satisfied with your new vehicle! If you need anything else, please don't hesitate to ask.


    Hide Full Review
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About Our Dealership

Dealer on Cars.com since September 2016

Progressive Auto Group is a 4th generation family owned dealership that has been part of the community for over 75 years.

Located in Massillon, OH, we treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!

"A Dealer for the People - Chrysler, Jeep, Dodge, RAM and Chevrolet"