Reviews
Write a reviewGreat people !
I made an inquiry about a used car for my Son. The sales rep ( Bob McCain ) responded to every email in a very timely manner, because of this. I drove the 124 miles to view and purchase the vehicle. Very happy with the experience, will look here first when shopping for another vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Bad experience
Everyone has been so helpful but I felt that our salesman was a chauvinist. He only wanted to talk to my husband and I was buying the car. I’ll be back just not to Bob since I will be looking again. The body shop department is terrific and very friendly.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Service+
While my car was being serviced on Aug 14, I had a really fun conversation with Ryan. After servicing, I investigated the lot & found a car I really liked. When I was able to, I talked with Dwight Fouts about the car. He figured a deal for me that got that particular car in my garage. My husband & I have dealt with Ferris for about 30 years & I will continue to deal there!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Very nice team!!!
Bob and Mr Metzger helped my husband and I get into a great car that we never would of imagined owning and fast! Our car was totaled and we had a deadline of 7 days with a rental from our insurance company and with all the stress over buying a new car, Bob and Travis definitely made the process very simple and flawless! I would definitely use them again!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Grateful, satisfied, appreciative
i have driven the same make of vehicle for over 20 years. After much debate, I began shopping for a SUV. I chose Ferris Chevrolet because of a friend I met one year ago. His name is Bob Hickman. When I found what gave me that awha moment, Bob did everything I asked and beyond to assist me in getting this vehicle. He maintained contact with me without ever pushing me. Questions were addressed with never any pressure to buy. Bob and the staff were very friendly and professional throughout the entire process. Thank you Bob and the Ferris Chevrolet staff. Tammy
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Awesome
The overall experience was off the charts. I totally recommend Ferris Chevrolet and totally ask for Bob Hickman! He is down to earth and won't let you down.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Awesome customer service
My dealer worked very hard to get me a quality car to fit my budget I was very satisfied and already have recommended dealership to my friend
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
First vehicle purchase in 17 years
I found my Tacoma Online and went to Ferris and from the time we arrived our salesman Darryll Headley was very helpful answering any questions or concerns we had about our truck,the finance department also worked with us to get us the best deal possible,I would definitely recommend anyone wanting to purchase a vehicle to visit Ferris!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great, couldn't have asked for a better salesman!
Everyone at Ferris really takes care of you, they took time and explained the process with me. I got a really great deal on my lease.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wonderful great personal salesmen ad dealership
I give Tom 5 star and more love you grandson and by the way how many ferris guys coming to appreciation lunch on may 17th ask Pat he received a letter
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car