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Don was extremely awesome!
Don was extremely awesome! He helped me and my girlfriend out big time, and he was super charismatic and funny to make the experience even better thank you!
Carl did a outstanding job in getting my new vehicle for
Carl did a outstanding job in getting my new vehicle for me!!!! Thank you. Mark Smith
I've been going there for a number of years and can
I've been going there for a number of years and can attest to the fact they are good people who know what they're doing and take care of their customers. The service department is high tech and also treat customers the way they should be treated.
I was completely satisfied with my service. The wait time was very short and the waiting area was clean and comfortable.
Always a good experience, clean dealership,
Always a good experience, clean dealership, knowledgeable sales team, a good time, will always come here
I have to say the people at serpentini orrville are very
I have to say the people at serpentini orrville are very helpful and polite Tyson is a very respectful person and he works with you to make sure you get what ever your trying to get into I highly recommend orrville serpentini to anyone who is looking for a vehicle
Avoid This Dealer
Tried to buy a 2022 Buick Encore for my mom who is elderly in the Cleveland area. Not that they would even call me back, but I kept trying. Call screener Sara does not listen and salesperson Logan blew me off. When I finally got an offer they tacked on $3K is local adjustment. Don't buy there--the other reviews are garbage. This was week of 4/18/2022
John Williams was a pleasure to work with during my
John Williams was a pleasure to work with during my recent vehicle purchase. He was very courteous and considerate, and demonstrated true concern for determining my needs and finding the best way to meet them. I received a thorough explanation of all of the steps being taken along the way, and my transaction was concluded very quickly and completely. Thank you, John, for providing an excellent experience.
Matt M was terrific when I needed a car.
Matt M was terrific when I needed a car. He made the whole process easier. Also had occasion to visit the service department recently. Connor C is the best! Thank you all!
Our salesman Ray Hawks was great.
Our salesman Ray Hawks was great. This was the second vehicle purchased fro him. He is the reason we came back to the dealership. Thank you Ray Hawks! I meant to do a 5 star review not 1. I am bad with this stuff. Ray was GREAT definitely a 5.
Ray made purchasing a car a good thing very personable and pleasure doing business. He introduced us to all.