Serpentini Chevrolet Orrville

Eric Johnson is such a great sales person, you can tell he wants to sell cars, but the most important thing is he want you to be happy with the car/ truck that he sells. This quality is what makes him a great salesperson, he never wants you to be a one time customer, he wants you to remember his name so when you return, you know who to ask for.His service goes way beyond the deal, he always goes the extra mile. He always follows up after the deal is done to make sure that his customers are completely happy with their new vehicle. very knowledgeable with the vehicles and all the features that they are equipped with. Actually the entire staff at Orrville Serpentini are in a class above most dealerships I've visited.

Jon did a great job getting us into a rig that was better than I had expected and it fit into our budget, he even dealt with my hard headed wife, :) When I found out the front 5 speakers of the stereo were completely blown he told me to bring it back to remedy the situation. That is just good business, we will be working with Jon and Serpentini in the future. Thanks!

Polite and not pushy. Was able to look over the car thoroughly and they put it on the rack so the underneath could be checked out. Was a great experience purchasing the vehicle.