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Serpentini Chevrolet Orrville

(1,140 reviews)
Visit Serpentini Chevrolet Orrville
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–9:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–9:00pm 7:30am–8:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2018 consumer dealer award
View 3 awards
2018 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 910-4629 (888) 910-4629
Used (866) 413-7818 (866) 413-7818
Service (330) 765-4244 (330) 765-4244

Reviews

(1,140 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Serpentini Chevrolet Orrville from DealerRater.

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1-10-20 Don Motz, finally got me to Orville and found me...

1-10-20 Don Motz, finally got me to Orville and found me the perfect vehicle. Charming, Friendly and a very good salesman. Thanks Don

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Happy

Ray Hawks is a wonder sales representative and Connor Caine is fabulous in the service department I recommend getting a vehicle here also having it serviced here these to men are wonderful kind caring considerate and much more

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Our Salesman Tyson was the best. Stood by his word! GREAT...

Our Salesman Tyson was the best. Stood by his word! GREAT personality and NO pressure!! He took the time to do live video chat showing us the car inside an out. Great attitude. My husband put a down payment and drove from Virginia Beach to pick up my dream car and bring it home. Best serve ever from Tyson.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Friendly and knowlegeable

The sales rep who worked with was very courteous, he listened to what we were looking for. He made the car buying experience fun for us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Nothing but great things to say about John and...

Nothing but great things to say about John and serpentini. I bought my last two cars there and they have helped me out a ton. John is great guy always willing to go the extra mile to help out.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great experience buying a truck there.Con.Service...

Great experience buying a truck there. Con. Service department won't call back. Been up there several times to get my Actuator fixed. Issue has been resolved.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great car buying experience

We were searching for a replacement car for my wife. While visiting local dealerships in our area I began searching online for other options. I found Serpentini Chevrolet online and found the car that we were looking for. I called and spoke to Pat Kiser, Pat was very helpful and answered all of the questions that we had. It was well worth the 2 1/2 hour trip that we made on a Thursday evening to finalize the deal. Pat and the team had everything in order when we arrived and after we was given a tour of the dealership, which was impressive, we were on our way home in our new Encore. I will certainly keep Serpentini information and will contact them the next time we are in in the market for another vehicle. My wife and I would highly recommend Serpentini to anyone that is in the market for a new vehicle. Thanks again Pat Kiser and Mark, finance specialist, for all that you did, and continue to do for us.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Pleasant

My first purchase from Serpentini. Salesman Jonathan Conley made the process painless. Would recommend this dealership the next time you are in the market. Love my new Colorado.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Painless ♥️

This is our second car purchase with Serpentini and we were thoroughly impressed and pleased both times. - Carl was fantastic throughout the entire process. Thank you to the whole team

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Chevrolet Colorado

I was very pleased with the service and selection at Serpentini. Every one I dealt with was very professional and knowledgeable. My salesman John Williams was very helpful and really great to deal with thru the entire process. I will definitely be dealing with them in the future

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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