White's Ford

Very competent fixed the problem at reasonable price. Very clean and professional they explained everything

Great communication prompt easy to work with Very professional in the job was done quickly and efficiently

I like first come first served and opening at 7am Was going to get tires rotated but he said that they were wearing evenly so he saved me money

Have been a customer at Ford in Orrville for the past 30 years. Called Thursday, 9/17 at 2:55 PM for appointment for 2017 F150 transmission flush. Appt for Saturday, asked cost, $300. Service completed Saturday Sept 19, price $415! Asked service man about it, nothing he could do, that was what it was. Feeling disappointed. Frustrated. Not happy. May take service elsewhere. Ron Houmard

Made an appointment for 8 am, they said about 5 hours. Called at 12:30 and they hadn't started it yet. He could have told us to come at 1:30 if it wasn't going to be done by then. He didn't tell us until later that 8 was just the drop off time, not when they would be working on it.

No problems Fixed recalled vehicle per fords repair stipulation and gave vehicle back to us on the time that was agreed upon

Great friendly helpful staff , they do deserve air conditioning in the service department office!! Please get them a air conditioner Even put into a wall unit would be great for these guys ! They deserve it

Doug does a great job! Doug does a great job, very friendly, keeps you informed, great experience!

They were very kind and explained things to us They checked the tire tread depth and told us we would need to rotate the tires the next time.

They got my car in quickly to determine the problem. However, they couldn't fix the problem until about a week later.