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Performance Honda

(1,247 reviews)
Visit Performance Honda
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday 12:00pm–5:00pm Closed
2020 consumer dealer award
View 2 awards
2020 consumer dealer award 2015 consumer dealer award
New (513) 275-5022 (513) 275-5022
Used (513) 275-5187 (513) 275-5187
Service (513) 275-5073 (513) 275-5073

Inventory

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Incentives

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About our dealership

This seller has been on Cars.com since April 2022.
Welcome to Performance Honda! Located in Fairfield OH Performance Honda is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom you'll know our commitment to Customer Service is second to none. We strive to make your experience with Performance Honda a good one for the life of your vehicle. Whether you need to Purchase Finance or Service a New or Pre-Owned Honda you've come to the right place.
Count on Performance Honda to Put a Smile on Your Face!

Service center

Phone number (513) 275-5073

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–3:00pm
Sunday
Closed

Reviews

(1,247 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Performance Honda from DealerRater.

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Customer service was excellent went over everything.

Customer service was excellent went over everything. About car inside and out salesman was very explaining and great to work with.

Customer service was excellent went over everything.

Customer service was excellent went over everything. About car inside and out salesman was very explaining and great to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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I was completely impressed with their professionalism and

I was completely impressed with their professionalism and customer service! I would recommend Performance Honda to anyone needing ant type of service completed!!

I was completely impressed with their professionalism and

I was completely impressed with their professionalism and customer service! I would recommend Performance Honda to anyone needing ant type of service completed!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Everyone we talked to were really nice.

Everyone we talked to were really nice. The first car we looked at was not the one for us. Amy, who was helping us, helped us find a different one that we feel in love with. After purchase, there was an issue with the side mirror, but the swiftly corrected and fixed the mirror. Will buy from them again.

Everyone we talked to were really nice.

Everyone we talked to were really nice. The first car we looked at was not the one for us. Amy, who was helping us, helped us find a different one that we feel in love with. After purchase, there was an issue with the side mirror, but the swiftly corrected and fixed the mirror. Will buy from them again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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We had a wonderful experience with Madleen and Kevin.

We had a wonderful experience with Madleen and Kevin. They made it a seamless buying experience.

We had a wonderful experience with Madleen and Kevin.

We had a wonderful experience with Madleen and Kevin. They made it a seamless buying experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Nancy Gonzalez was very helpful and not "pushy" in buying

Nancy Gonzalez was very helpful and not "pushy" in buying our 1st Honda. We were literally simply looking around and then we met Nancy and by the end of our visit we bought a fantastic CRV Hybrid Sport!! We will be back again!! Thank you Performance Honda and Thank you Nancy!!

Nancy Gonzalez was very helpful and not "pushy" in buying

Nancy Gonzalez was very helpful and not "pushy" in buying our 1st Honda. We were literally simply looking around and then we met Nancy and by the end of our visit we bought a fantastic CRV Hybrid Sport!! We will be back again!! Thank you Performance Honda and Thank you Nancy!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Chris was very easy to work with througout the sales

Chris was very easy to work with througout the sales process. There was never any pressure and he was very straightforward in responding to my questions and requests. I would definitely recommend Chris to anyone looking for a new car.

Chris was very easy to work with througout the sales

Chris was very easy to work with througout the sales process. There was never any pressure and he was very straightforward in responding to my questions and requests. I would definitely recommend Chris to anyone looking for a new car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dangerously close to false advertising-not having the

Dangerously close to false advertising-not having the vehicle I expected to test drive and after a 3 hour drive the salesman said they didn’t have what I wanted at the dealership. That’s fine…you may be getting a lot of people scheduling test drives that may never show up.

Dangerously close to false advertising-not having the

Dangerously close to false advertising-not having the vehicle I expected to test drive and after a 3 hour drive the salesman said they didn’t have what I wanted at the dealership. That’s fine…you may be getting a lot of people scheduling test drives that may never show up.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
Worked with:
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A little on the pricey side as far as financing goes.

A little on the pricey side as far as financing goes. But overall good team. They were present through the full purchase and were quite helpful. Just make sure to bring your own financing when you do.

A little on the pricey side as far as financing goes.

A little on the pricey side as far as financing goes. But overall good team. They were present through the full purchase and were quite helpful. Just make sure to bring your own financing when you do.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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The sales process itself was okay, and during the test

The sales process itself was okay, and during the test drive I noticed the car needed an alignment. To their credit, they took care of that before finalizing the deal. However, shortly after leaving the dealership, the TPMS light came on and started flashing. I didn’t have time to drive all the way back to Fairfield, so I had it diagnosed and repaired at a local shop out of my own pocket. When I reached out to my sales rep about it, I got a generic "bring it in" response. After sending in the repair receipt, I was told it had to be checked with management — but then there was no follow-up, no communication at all. A few weeks later, I started noticing a vibration. I brought it to Firestone thinking maybe the brand new Bridgestone tires had an issue and might need to be warrantied. Turns out, three of the four were out of balance — and two had wheel weights going halfway around the rim. Not exactly confidence-inspiring for a supposedly ready-to-go vehicle. So overall, while the car itself is great now, these issues should’ve been caught and resolved before it left the lot. It’s frustrating that I had to chase answers and spend extra money to get things right. Also, a heads-up to anyone buying: watch the financing paperwork closely. The numbers didn’t add up in my case, and you could easily end up paying more than expected if you don’t bring your own financing. And the cherry on top? The only follow-up I received was an email asking for a review — and another trying to get me to trade in the car I just bought.

The sales process itself was okay, and during the test

The sales process itself was okay, and during the test drive I noticed the car needed an alignment. To their credit, they took care of that before finalizing the deal. However, shortly after leaving the dealership, the TPMS light came on and started flashing. I didn’t have time to drive all the way back to Fairfield, so I had it diagnosed and repaired at a local shop out of my own pocket. When I reached out to my sales rep about it, I got a generic "bring it in" response. After sending in the repair receipt, I was told it had to be checked with management — but then there was no follow-up, no communication at all. A few weeks later, I started noticing a vibration. I brought it to Firestone thinking maybe the brand new Bridgestone tires had an issue and might need to be warrantied. Turns out, three of the four were out of balance — and two had wheel weights going halfway around the rim. Not exactly confidence-inspiring for a supposedly ready-to-go vehicle. So overall, while the car itself is great now, these issues should’ve been caught and resolved before it left the lot. It’s frustrating that I had to chase answers and spend extra money to get things right. Also, a heads-up to anyone buying: watch the financing paperwork closely. The numbers didn’t add up in my case, and you could easily end up paying more than expected if you don’t bring your own financing. And the cherry on top? The only follow-up I received was an email asking for a review — and another trying to get me to trade in the car I just bought.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
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Marissa and Mike Heckler stayed late to make sure I got

Marissa and Mike Heckler stayed late to make sure I got the best deal possible on my trade and new vehicle. Thanks for the smooth and easy process.

Marissa and Mike Heckler stayed late to make sure I got

Marissa and Mike Heckler stayed late to make sure I got the best deal possible on my trade and new vehicle. Thanks for the smooth and easy process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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