Performance Honda

I was able to get an appointment for routine service on my new vehicle. The appointment was on time, with full explanations of the status of my vehicle,... and timely in duration. I keep returning for routine maintenance due to the great service on my cars.

My buying experience was very poor overall. The salesman wasn’t much interested in helping me he was more focused on closing the sale. He ran my credit... twice after I told him many times “do NOT run my credit” because I was already preapproved through My bank and we are trying to purchase a house this year. He was deceiving and told me he faxed the sales order to my loan person (as I asked him to) when in fact he did not and tried to trick me into bypassing my loan person and paying the extra fees through him. During the test drive the gas light was on so he wouldn’t allow me to drive on the highway and now that I own the vehicle, it has a shimmy/ vibrations on the highway that I was unaware of. The tire low pressure light was on as well during the test drive so the salesman promised me he would air the tires up and also fill up the tank with gas. When I received the vehicle after purchase, it had less than half of a tank of gas and still had low air (20psi) in the 2 rear tires. I had to stop on the way home to air them up. I will not be back nor recommend this dealership in the future. -This message was sent to the General Manager over 10 days ago w/ zero response!

I am very pleased at how easy the car buying process was at Performance Honda. I got a great price, and Conrad Barnes was fantastic to deal with. I had... to drive about 30 miles to get to Performance Honda, Fairfield, but it was well worth the trip. This was probably the first time I left a dealership not feeling that I'd been taken. I highly recommend this dealership. They know how to treat a customer right.

Marissa is extremely professional and not pushy as a salesperson. The overall experience was very relaxed and efficient. The dealership met all requests... and prices I wanted to pay for the new vehicle and for my trade-in.

John Overstreet answered my online search for a subcompact with manual transmission. When I went to the dealership, he showed me what I had requested,... answered questions, took me on a test drive of a new Honda Fit, and discussed my preferences. Returning to the lot, he asked whether I would like to see an Accord or a Civic, noting that the Accord comes with a manual only in sport models, which I ruled out for price - $30k or so for what I'd want. He then showed me a Civic sedan, manual, about $3,000 more than the Fit, and I drove it a short drive, much preferring it to the smaller and less peppy Fit. He got a trade price for my 2008 Subaru Legacy that I considered fair, closed the sale, transferred my plates, and had me on my way in just a few hours. Amit Kumar processed the financing, also making the task easy. He tried gently to sell me extended warranty service, and I accepted some of his suggestions, but neither he nor Mr. Overstreet used pressure. I had done my homework before visiting, knew what I needed to ask, knew the price range, and was ready to decide, but Perfornamce Honda and John Overstreeet made the process easier than I expected. Everyone knows about buyer's remorse. I have the opposite. Two days after buying the car, I have a feeling of satisfaction and pleasure at having made a good deal with people I can respect and like.

I have been working with JJ for a few years now and he manages to always get me what I want. He is patient and walks through every step with you, this... is now my third car I have purchased with JJ and I continue to feel comfortable and trust his ability to work with my budget and get me what I want. Thank you!!

Marrisa was wonderful. It was one of the best experiences I've had at a dealership. It was stress free and was able to get the deal that we wanted. Highly... recommend

I decided that I needed to trade in my car for a third row vehicle to accommodate my growing family. I met with Kelsey who showed me the new Pilot options.... I went home and did a ton of research and saw how highly ranked the Pilot is compared to other vehicles. I came back and met with Kelsey again, telling her my price point. She and the team at Performance were able to assist me in getting the perfect vehicle for my family.

Another great experience at Performance. Just bought my 2nd Honda from them. Jenny Gladwell is the best...Highly recommend visiting them for your next... Automobile

I decided it was time for a new vehicle and my wife had mentioned the CR V on more than one occasion. She liked the look and the reviews were top notch.... Decided to surprise her with a trip to Performance and the rest is history. Eric hooked us up. We knew after the test drive we were leaving with the CR V.