Reviews
New 2016 Toyota Sienna
Evan Stephens was great. He is not your typical salesperson. He is very down to earth and is not pushy. He is willing to answer any questions I had. He even took the time to stay late on "mother's day" with us instead of rushing us out of the dealership to spend time with his family.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
great service
we had a great experience buying my daughters first car. They were able to meet our needs for safety and budget! All the staff worked together to make sure we were completely satisfied. We recommend Performance Toyota for your car buying needs!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Awesome
Alexia Obermeyer did an outstanding job when we bought our new car she is a great asset to your company she was curtious and respectful to your customers
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
New 2016 Avalon Limited
Performance Toyota treated me and my wife great. Our salesman was very courteous and treated us way better than any salesman ever has. I visited several dealerships and the fact that I was treated with respect was the main reason I bought from Performance. I cannot say enough about the salesman Yair Arroyo. Wonderful buying experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your review! We're glad to hear your buying experience with Mr. Arroyo went so smoothly. We look forward to serving you again.
Verry Happy Customer!
I just bought a new 2016 Toyota Corolla for my daughter. Jarred Newman was the salesman and I could not be happier with his service. I do not have a lot of time to sit in a showroom and work out a deal. Jarred was willing to work with me over the phone to get me where I needed to be. The paperwork and finance manager we worked with were both quick and effortless. I will in the market for a new Tundra in a couple of years and these guys will be getting my business.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Ryan, thank you for taking time to share with us your review. We are glad to hear Jarred and the Performance Toyota team were able to help you find the perfect car for your daughter! We look forward to the opportunity of serving you in the future... welcome to the Performance family:)
Buy Used Car
Ensure the cars is properly checked by the service centre else later you would have to take the car for servicing and pay $50 for each servicing a. The Power outlet was not working in the car. b. Not all 6 speakers of the music system are working 2. The car came without Floor mat and trunk mat - spend additional bucks to buy it. Two weeks and financing is still not processed. Have to follow-up to know the status and ask if any other document are missing. Have to visit the dealer more than twice to submit or sign on documents.
- Customer service 3.0
- Buying process 2.0
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Jimmy, I'm sorry about the recent miscommunication and for any confusion we created regarding the money you never received. As discussed, please don't hesitate to reach out if there is something more we may be able to do for you. Andy French, General Manager (513-874-8086).
review of my recent leasing experience
I recently leased a 2016 toyota prius. my sales associate was yair arroyo. He was very nice and answered all of my questions and when I asked him to try to get a lesser monthly payment for me he was very willing to talk to his manager and was able to reduce it. he also tried to tutor me on all of the options and welcomed me to come back any time for another review----which I am going to do because I still don't have a good grip on how to use everything.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Nancy, thank you for taking time to write a review regarding your recent visit with us here at Performance Toyota. We appreciate your feedback and are glad to hear Arroyo was able to help you find what you were looking for at a price you were happy with. Please don't hesitate to come back into the dealership if you have any other questions or need any other tutorials for your new 2016 Prius. Enjoy the new ride!
Friendly, knowledgeable sales reps
The sales rep was recommended by a friend. He was friendly, helpful, and very accommodating. He was knowledgeable about the vehicles and tried to match our needs with the right car. What I liked best is that he wasn't too "pushy."
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking time to review Performance Toyota. We're glad to hear your buying experience went smoothly. Welcome to the Performance family:)
New Car
Had a great salesman, Courtnell Francois, was very caring. Made sure that everything went well with the sale. Showed me how everything worked in my new 2016 Sienna. Couldn't ask for anything better.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Julie, thank you for your positive feedback. Courtnell is a wonderful asset to our dealership and we're happy to hear he was able to help you find what you were looking for. Enjoy the new 2016 Sienna!
Performance Toyota Fairfield Ohio
Outstanding car buying experience. I have bought several cars from dealerships and this was by far the best. The salesman, Jeff Rhoads, was very knowledgeable, patient and helpful in working with us to find the car we wanted. When it was time to deal with the finance department we were very happy with the assistance that we received from Beth. She was professional, efficient and the paperwork and financing took less time than we expected. Everyone we met at the dealership was polite and respectful. So different from experiences I have had in the past from other dealerships. When the car arrived it was well prepared. Jeff gave a great introduction to the vehicle and how it works. Told us to call him anytime if we had questions. Great buying experience! Thank you Performance Toyota, Jeff and Beth.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your feedback and more importantly, your loyalty to Performance Toyota. Jeff and Beth are both incredibly valuable assets to this company and we're happy to hear they were able to present you with the buying experience you deserve. We look forward to serving you again!