Reviews
Horrible worst customer service I have ever been given from any bussiness would not recommend performance Toyota to my worst enemy
Horrible worst customer service I have ever been given from any bussiness would not recommend performance Toyota to my worst enemy
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
I'm very sorry to hear your experience fell short of expectations, Lester. If you're open to sharing the details of this visit, we would greatly appreciate the opportunity to improve our processes. Please reach out when you can. Thank you, Kathy Snider - Reputation Champion - 513-874-9396
They call 2-3 times a week trying to sell unnecessary services. The female who calls is rude and obnoxious. I've asked 4 times to be removed from the marketing call list and they have yet to do so. Go elsewhere.
They call 2-3 times a week trying to sell unnecessary services. The female who calls is rude and obnoxious. I've asked 4 times to be removed from the marketing call list and they have yet to do so. Go elsewhere.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Anne, I'm truly sorry to hear about these persistent calls and the negative impression they've left. We will address this concern with our team and ensure your number is removed from the marketing call list promptly. Best, Kathy Snider - Reputation Champion - 513-874-9396
The service was excellent and the staff member Cori was very kind and knowledgeable. I appreciate her professionalism. Overall great experience every time, especially every time Ive worked with her! Thank you for your service. I will recommend friends and family as we have done a lot of business and purchase numerous amounts of vehicles there. have a blessed day!
The service was excellent and the staff member Cori was very kind and knowledgeable. I appreciate her professionalism. Overall great experience every time, especially every time Ive worked with her! Thank you for your service. I will recommend friends and family as we have done a lot of business and purchase numerous amounts of vehicles there. have a blessed day!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your kind words! We’re proud to have Cori on our team, and we’re glad she was able to assist you. We truly appreciate your business and your recommendations. - Performance Toyota
My service technician; Abby; was very professional and knowledgeable and got me in and out of my appointment very quickly and efficiently!! I had a great experience with Toyota and recommend this dealership!! They treated me very fairly and their prices are very reasonable!!!
My service technician; Abby; was very professional and knowledgeable and got me in and out of my appointment very quickly and efficiently!! I had a great experience with Toyota and recommend this dealership!! They treated me very fairly and their prices are very reasonable!!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
- Courtnell Francois
- Craig Treon
- Evan Stephens
- Jeff Rhoads
- Rashawn Jackson
- John Campbell
- Kelley Taylor Rion
- Sid Hussain
- Mitchell Preston
- Deborah Kohlmayer
- Yair Arroyo Martinez
- Bill Langdon
- Garrett Lee
- Marco Meneses Gonzalez
- Jakoi Owens
- Farrukah Akramkhodja
- Stan Allen
- Karina Aulis
- Ross Brown
- Jaclyn Burt
- Mike Filipenko
- Joseph Hendrix
- Sterling Jackson
- Christopher Patton
- Willie Salinas
- Muslimjon Samatov
- Dulce Vale
- David Valines III
- Elijah Wilkerson
Todd, we're pleased to hear Abby provided such efficient and professional service. Thank you for recommending Performance Toyota! Safe travels!
I love Performance Toyota The service is amazing and the staff is awesome, always knowledgeable, and personable, the waiting time is average and they always do a good job. I love my Camry !
I love Performance Toyota The service is amazing and the staff is awesome, always knowledgeable, and personable, the waiting time is average and they always do a good job. I love my Camry !
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your wonderful feedback about our team! It means a lot to hear that you're in good hands here at Performance Toyota. We look forward to welcoming you back in the future, Sue!
Alex (Clint) and Amanda are amazing!!! They are communicative about the needs of the vehicle and are good listeners about my needs. I literally don’t have to ever worry when my vehicle is with them. I know they will treat it like the delicate tulip it is. THANKS GUYS!!! 100-100-100
Alex (Clint) and Amanda are amazing!!! They are communicative about the needs of the vehicle and are good listeners about my needs. I literally don’t have to ever worry when my vehicle is with them. I know they will treat it like the delicate tulip it is. THANKS GUYS!!! 100-100-100
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your feedback. We’re happy to hear that Clint, Amanda, and the entire Performance Toyota Service Team could assist you. We are always happy to help!
Great experience from start to finish, easy process, no stress, and Jeff provided outstanding service throughout.
Great experience from start to finish, easy process, no stress, and Jeff provided outstanding service throughout.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Angie, we are so glad Jeff provided such an outstanding car-buying experience from start to finish! Thank you for trusting Performance Toyota with your business.
They’ve taken care of my car for three years, always kind, honest, and helpful.
They’ve taken care of my car for three years, always kind, honest, and helpful.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Angie, for stopping by to leave Performance Toyota a wonderful review!
Big thanks to Jacob at the Toyota service department. My service was originally scheduled to take a couple of hours as a drop-off, but he helped get everything done within an hour. Fast, efficient, and professional—exactly what you hope for when visiting a dealership.
Big thanks to Jacob at the Toyota service department. My service was originally scheduled to take a couple of hours as a drop-off, but he helped get everything done within an hour. Fast, efficient, and professional—exactly what you hope for when visiting a dealership.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad Jacob made your service quick and efficient at Performance Toyota. Thanks for your kind words and safe travels!
Overall nice job. Great workmanship and customer service. Got me out quick despite the customer volume at the time.
Overall nice job. Great workmanship and customer service. Got me out quick despite the customer volume at the time.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Jeff, we're pleased to hear of your positive experience with our team! Thank you for choosing Performance Toyota and we hope to work with you again in the future! Safe travels!