Reviews
Customer care is excellent Abby was informative. SHE answered detail questions. I can't say any more.
Customer care is excellent Abby was informative. SHE answered detail questions. I can't say any more.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
My experience with Dan Harrison was great. From our introduction to the dealership delivery process Dan was professional, patient, very helpful, and understanding. Though I did not show it at the time, in retrospect, I am very grateful to Dan. JB, and the Performance Toyota dealership for the delivery "ceremony" showing their sentiment of appreciation for my business. I will highly endorse and recommend Dan and Toyota Performance to anyone. Jerry Stretch
My experience with Dan Harrison was great. From our introduction to the dealership delivery process Dan was professional, patient, very helpful, and understanding. Though I did not show it at the time, in retrospect, I am very grateful to Dan. JB, and the Performance Toyota dealership for the delivery "ceremony" showing their sentiment of appreciation for my business. I will highly endorse and recommend Dan and Toyota Performance to anyone. Jerry Stretch
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Leo Martini was the sales person that workwith me. He was very professional and knowledgeable about the vehicles they had that I was interested in. He was also kind and personable. He went above and beyond what was required if him just to let me know he appreciated my business. I would highly recommend Leo Martini and Performance Toyota if you want a quality vehicle and above average service.
Leo Martini was the sales person that workwith me. He was very professional and knowledgeable about the vehicles they had that I was interested in. He was also kind and personable. He went above and beyond what was required if him just to let me know he appreciated my business. I would highly recommend Leo Martini and Performance Toyota if you want a quality vehicle and above average service.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Our team appreciates your recommendation and kind words. Thank you for choosing Performance Toyota for your vehicle needs.
I highly recommend seeing Adam Hussein if you are in the market for a new car. He was adamant about getting me the best deal possible on a new car. That being said, when you are ready to do the paperwork, be prepared for a subtle, continuous pressure to buy an extended warranty. I hate to confess that I caved to the pressure because I zeroed in on "10 years" and not "85,000 miles". My previous Toyotas have made it over the 130,000 mile mark with no issues that would have required an extended warranty. It's 4 days later and I'm still obsessing about agreeing to that warranty!
I highly recommend seeing Adam Hussein if you are in the market for a new car. He was adamant about getting me the best deal possible on a new car. That being said, when you are ready to do the paperwork, be prepared for a subtle, continuous pressure to buy an extended warranty. I hate to confess that I caved to the pressure because I zeroed in on "10 years" and not "85,000 miles". My previous Toyotas have made it over the 130,000 mile mark with no issues that would have required an extended warranty. It's 4 days later and I'm still obsessing about agreeing to that warranty!
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- 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing your experience with our team at Performance Toyota. We appreciate your feedback about the extended warranty discussions and will review how we present those options. Please reach out if you'd like to discuss this further.
The service and sales team here is top notch. Jonbeck and Joe were extremely helpful when I bought my new van. I’ve been coming to this dealership for 30 years they never disappoint!
The service and sales team here is top notch. Jonbeck and Joe were extremely helpful when I bought my new van. I’ve been coming to this dealership for 30 years they never disappoint!
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- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate your loyalty and trust in Performance Toyota over the years. Our team is glad to have helped with your new van purchase. Thank you for sharing your experience.
Performance toyota was great. They didn't pressure me into buying a car. They did a very good job working with me to get a good deal. Best experience I've ever had buying a car and I've bought a lot of cars in my life.
Performance toyota was great. They didn't pressure me into buying a car. They did a very good job working with me to get a good deal. Best experience I've ever had buying a car and I've bought a lot of cars in my life.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We appreciate your feedback about your car buying experience with Performance Toyota. Our team aims to provide a comfortable and fair process for all customers. Thank you for choosing us.
My experience at Performance Toyota in Fairfield was great! My salesman, John Campbell, was recommended to me by a friend and he was great. He made sure I got the exact car I wanted and kept me informed every step of the way. I was very comfortable with him and the whole process. I love my new RAV4! Thanks John for making it happen for me :)
My experience at Performance Toyota in Fairfield was great! My salesman, John Campbell, was recommended to me by a friend and he was great. He made sure I got the exact car I wanted and kept me informed every step of the way. I was very comfortable with him and the whole process. I love my new RAV4! Thanks John for making it happen for me :)
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate your feedback and are glad our team helped you find the right RAV4. Thank you for choosing Performance Toyota. Enjoy your new vehicle.
We traded in our old Sienna and purchased a new one. The salesman was awesome!
We traded in our old Sienna and purchased a new one. The salesman was awesome!
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- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for choosing Performance Toyota for your Sienna trade-in and purchase. We're glad our team made the process smooth. We appreciate your feedback.
Worst customer service. Finance department messed up my plates and refused to help me resolve it. Still haven’t heard back . I’ve been gaslit and repeatedly lied to. Don’t buy a car from these people!
Worst customer service. Finance department messed up my plates and refused to help me resolve it. Still haven’t heard back . I’ve been gaslit and repeatedly lied to. Don’t buy a car from these people!
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
Staff very friendly and knowledgeable; however, the wait times to be seen by financing and then to wait on car to be completed in delivery bay was excessive.
Staff very friendly and knowledgeable; however, the wait times to be seen by financing and then to wait on car to be completed in delivery bay was excessive.
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello, Thank you for your review. We’re committed to providing outstanding customer service at Lexus of Austin. To further discuss the duration of your interaction with our Finance Team, please contact us directly. Best regards, Jermine Dixon General Sales Manager Performance Toyota 513-874-8797