Reviews
Best dealership. Jacob is always very knowledgeable and professional. He is a great service writer. Tyler is a fantastic mechanic as well!
Best dealership. Jacob is always very knowledgeable and professional. He is a great service writer. Tyler is a fantastic mechanic as well!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Love the complimentary pickup and delivery of my vehicle. Michael was thorough and detailed on what was performed on my vehicle maintenance. Keep up the good work.
Love the complimentary pickup and delivery of my vehicle. Michael was thorough and detailed on what was performed on my vehicle maintenance. Keep up the good work.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your feedback about Michael and our pickup and delivery service! We appreciate your business and the five-star review. See you next time at Performance Toyota!
Scheduled my appt in a timely manner. Check in drop off was great. Tech service was great. Check out is differant the check out process needs some adjustments. Really long wait times as you have to wait on the same service advisors that checked you in. Check out should be check out with anyone service advisor.
Scheduled my appt in a timely manner. Check in drop off was great. Tech service was great. Check out is differant the check out process needs some adjustments. Really long wait times as you have to wait on the same service advisors that checked you in. Check out should be check out with anyone service advisor.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for sharing your feedback about our service team! We will share your comments about the checkout experience with our staff for future consideration. -Performance Toyota
Performance Toyota was able to schedule my maintenance on short notice, was very professional and offered good suggestions (which I took) for keeping my car in top performance.
Performance Toyota was able to schedule my maintenance on short notice, was very professional and offered good suggestions (which I took) for keeping my car in top performance.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with the Performance Toyota team! Be sure to call us if we can be of service again in the future. Take care!
Awesome knowledgeable service helpful to our situation. Super nice and curtious. Will be ask for Clint/Alex next time.
Awesome knowledgeable service helpful to our situation. Super nice and curtious. Will be ask for Clint/Alex next time.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Jason, we are delighted to hear that Clint and Alex helped make your experience so positive! Thank you for choosing Performance Toyota. We wish you happy driving!
I have been a customer of Performance Toyota in Fairfield for decades, and the reason is three-fold: Abby Couch, Chris Patton and Joe Corvi. Joe has been since retired from service and he was professional to the max! Knew his stuff and was so knowledgeable. Next came Abby, and I will have no other person handling my service issues than this gifted, caring individual. She explains service as if she's doing the work. Very smart. Most of all, she's super nice and sets me at ease with any repair needed. A month ago my 2013 Scion was totaled by another driver. My wife and I needed a new car, and because my dealings with Abby and Joe have been so wonderful in the past we headed to the Performance lot in search for our new car. We weren't dealing with Abby or Joe in this venture. Instead we were helped by Chris "CP" Patton. I'm easy to please, not so my wife. But CP did a great job of matching her up with a car that has turned out to be a "car of her dream"....a black 2024 Toyota Corolla! CP knows how to make car buying enjoyable as he explained to us the fine details (warranty, etc) in an easy-to-understanding way. As long as Performance Toyota Fairfield keeps great people like these on staff it will forever be our service and sales destination. Sincerely, Doug & Sheryl Graves
I have been a customer of Performance Toyota in Fairfield for decades, and the reason is three-fold: Abby Couch, Chris Patton and Joe Corvi. Joe has been since retired from service and he was professional to the max! Knew his stuff and was so knowledgeable. Next came Abby, and I will have no other person handling my service issues than this gifted, caring individual. She explains service as if she's doing the work. Very smart. Most of all, she's super nice and sets me at ease with any repair needed. A month ago my 2013 Scion was totaled by another driver. My wife and I needed a new car, and because my dealings with Abby and Joe have been so wonderful in the past we headed to the Performance lot in search for our new car. We weren't dealing with Abby or Joe in this venture. Instead we were helped by Chris "CP" Patton. I'm easy to please, not so my wife. But CP did a great job of matching her up with a car that has turned out to be a "car of her dream"....a black 2024 Toyota Corolla! CP knows how to make car buying enjoyable as he explained to us the fine details (warranty, etc) in an easy-to-understanding way. As long as Performance Toyota Fairfield keeps great people like these on staff it will forever be our service and sales destination. Sincerely, Doug & Sheryl Graves
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Doug and Sheryl, thank you for sharing your thoughtful review of our team at Performance Toyota! We really appreciate your support over the years and are thrilled to hear how happy you've been with our service, especially from Abby, Chris, and Joe. Congratulations on your new 2024 Toyota Corolla, and we’re proud to be your go-to dealership for all your sales and service needs!
This was a great experience at Performance. Amanda was very thoughtful and accommodating. Doing what it took to take us through what was happening.
This was a great experience at Performance. Amanda was very thoughtful and accommodating. Doing what it took to take us through what was happening.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad Amanda made your visit a positive one! Thank you from all of us at Performance Toyota. Drive safe!
Dealing with Abbey was a very pleasant experience. She was extremely helpful. The dentist repair was excellent, it looks perfect
Dealing with Abbey was a very pleasant experience. She was extremely helpful. The dentist repair was excellent, it looks perfect
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your feedback about Abbey and our team at Performance Toyota, Joni. We are grateful for your business and wish you safe travels ahead!
The service was impeccable! Charlene is always pleasant and professional. She got me in before my appointment time and I was able to pick up my car earlier than expected! Great service! Will continue to use this location for my auto needs! No complaints!
The service was impeccable! Charlene is always pleasant and professional. She got me in before my appointment time and I was able to pick up my car earlier than expected! Great service! Will continue to use this location for my auto needs! No complaints!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Yvette, we are grateful for your loyal business and kind words! It's wonderful to hear that Charlene went above and beyond to deliver a top-notch experience. We look forward to seeing you next time at Performance Toyota!
The service is great and thorough working with Abby Couch my Service Advisor was great.
The service is great and thorough working with Abby Couch my Service Advisor was great.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Dorothy, thank you for trusting Abby and Performance Toyota with your business!