Reviews
Scott did an amazing job of resolving my service needs in
Scott did an amazing job of resolving my service needs in a pleasant, convenient, and efficient fashion! Kudos all around to everyone involved in getting my truck back to me in good order!
Scott did an amazing job of resolving my service needs in
Scott did an amazing job of resolving my service needs in a pleasant, convenient, and efficient fashion! Kudos all around to everyone involved in getting my truck back to me in good order!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
My service advisor, David was very prompt and courteous.
My service advisor, David was very prompt and courteous. I had my 2025 Trax in for its first oil change. They took it back right as schedule and my service was completed promptly. David reviewed the paperwork with me and was ready to answer any questions.
My service advisor, David was very prompt and courteous.
My service advisor, David was very prompt and courteous. I had my 2025 Trax in for its first oil change. They took it back right as schedule and my service was completed promptly. David reviewed the paperwork with me and was ready to answer any questions.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Everyone at the dealership was Helpful and courteous Made
Everyone at the dealership was Helpful and courteous Made buying a new car quick and easy
Everyone at the dealership was Helpful and courteous Made
Everyone at the dealership was Helpful and courteous Made buying a new car quick and easy
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Purchased brand new Silverado 2500.
Purchased brand new Silverado 2500. Has transmission fluid leaking out from under the vehicle less than 45 days after purchase. Service dept “fixed” issue, now the vehicle is lurching.
Purchased brand new Silverado 2500.
Purchased brand new Silverado 2500. Has transmission fluid leaking out from under the vehicle less than 45 days after purchase. Service dept “fixed” issue, now the vehicle is lurching.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
They were very professional and had the service done very
They were very professional and had the service done very quickly. Highly recommend this dealership for any service needs done to your vehicle.
They were very professional and had the service done very
They were very professional and had the service done very quickly. Highly recommend this dealership for any service needs done to your vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
in and out quickly.
in and out quickly. could tell work was performed properly. dealership clean and customer waiting area was comfortable. very friendly dealership to do business with
in and out quickly.
in and out quickly. could tell work was performed properly. dealership clean and customer waiting area was comfortable. very friendly dealership to do business with
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We live in Maryville, MO and purchased our 2022 Silverado
We live in Maryville, MO and purchased our 2022 Silverado Trailboss in MO. As we traveled to Cincinnati for two big events, all the warning lights on the dash came on. A Chevy dealer along the drive was able to take a quick look and thought it was a wiring issue and reset the system. After arriving in Cincinnati all the warning lights appeared again. This was just before the Memorial Day weekend. We called dealerships all around the Tristate area and Bob Pulte could get us in the quickest, the Tuesday after Memorial Day. They were able to diagnose the problem in a timely way, but the part needed, an Exhaust Gas Recirculation Valve, was not in stock anywhere and there was no ETA. GM Customer care (for parts delays) was engaged to help. The part arrived one month later. Bob Pulte installed it on the same day they received it! The communication with Scott Gillam has been outstanding. This has been a frustrating process for us since our trip was interrupted and we had a lot of extra expenses and had to leave the truck in Cincinnati to return home. Scott and team have been professional and helpful throughout the process. We did not purchase our vehicle there, yet they treat us as if we were one of their best customers! We greatly appreciate Scott and the team at Bob Pulte for coming to our rescue and solving our issue. Thank you!
We live in Maryville, MO and purchased our 2022 Silverado
We live in Maryville, MO and purchased our 2022 Silverado Trailboss in MO. As we traveled to Cincinnati for two big events, all the warning lights on the dash came on. A Chevy dealer along the drive was able to take a quick look and thought it was a wiring issue and reset the system. After arriving in Cincinnati all the warning lights appeared again. This was just before the Memorial Day weekend. We called dealerships all around the Tristate area and Bob Pulte could get us in the quickest, the Tuesday after Memorial Day. They were able to diagnose the problem in a timely way, but the part needed, an Exhaust Gas Recirculation Valve, was not in stock anywhere and there was no ETA. GM Customer care (for parts delays) was engaged to help. The part arrived one month later. Bob Pulte installed it on the same day they received it! The communication with Scott Gillam has been outstanding. This has been a frustrating process for us since our trip was interrupted and we had a lot of extra expenses and had to leave the truck in Cincinnati to return home. Scott and team have been professional and helpful throughout the process. We did not purchase our vehicle there, yet they treat us as if we were one of their best customers! We greatly appreciate Scott and the team at Bob Pulte for coming to our rescue and solving our issue. Thank you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
THE SERVICE DEPARTMENT IS THE BEST DAVID IS MY SERVICE
THE SERVICE DEPARTMENT IS THE BEST DAVID IS MY SERVICE PERSON AND THAT IS THE REASON I BRING ALL MY CAR TO THIS DEALERSHIP. I WOULD NOT TAKE IT TO ANY OTHER PLACE
THE SERVICE DEPARTMENT IS THE BEST DAVID IS MY SERVICE
THE SERVICE DEPARTMENT IS THE BEST DAVID IS MY SERVICE PERSON AND THAT IS THE REASON I BRING ALL MY CAR TO THIS DEALERSHIP. I WOULD NOT TAKE IT TO ANY OTHER PLACE
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I have had my car in for radio 6 times.
I have had my car in for radio 6 times. Forth time dealership kept car for 4 days over weekend. Wasn't fixed. Last two times they said phone was out of synch?? Sent me to Spectrum-they were no help because of liability!! In the end my 19 year old grand daughter fixed it in one minute. WOW I DON'T KNOW HOW TO COMMENT.
I have had my car in for radio 6 times.
I have had my car in for radio 6 times. Forth time dealership kept car for 4 days over weekend. Wasn't fixed. Last two times they said phone was out of synch?? Sent me to Spectrum-they were no help because of liability!! In the end my 19 year old grand daughter fixed it in one minute. WOW I DON'T KNOW HOW TO COMMENT.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
I took my Colorado in for it's first service and a recall
I took my Colorado in for it's first service and a recall notice. Easy, fast service and communication!
I took my Colorado in for it's first service and a recall
I took my Colorado in for it's first service and a recall notice. Easy, fast service and communication!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair