Walt Sweeney Ford

I purchased a used F-150 at Walt Sweeney Ford along with a power train warranty. My truck started making noises and running horrible 2 days after my purchase!... I took it to my local dealership and they called the warranty company because it was a power train issue! The warranty company refused to take care of the problem because "the truck should have never been sold like that and it is Walt Sweeney Ford's responsibility to take care of this because its a pre-existing issue"! Walt Sweeney refused to take care of this in full even though their own warranty company said it's their fault. Management gave me the run around and refused to pay the bill in full! I WILL NEVER BE A REPEAT CUSTOMER!!!! They reminded me of a buy here, pay here lot! DO NOT SHOP HERE!!!!!

Very friendly and transparent-had car upfront we went for nice test ride, salesmen(Nate) went over car with us and warranty included-not pushie! Made our... purchase enjoyable.

BOUGHTPREOWNED TRUCK AT WALT SWEENY FORD ON JAN 27,2017.GREAT BUYING EXPERIENCE. SALESMAN BRYSON BELL WAS MOST HELPFUL . HE WAS VERY PROFESSIONAL RECIEVED... FAIR PRICE ON BOTH TRUCKS. GREAT BUYING EXPERINCE WOULD COME BACK TO WALT SEWEENY FORD AGAIN.HIGHLY RECOMMED

I reached out via cars.com and inquired about a vehicles Walt Sweeney had for sale. I received an email relatively quickly thanking me for my interest... and they wanted to set up an appointment for me to come see it. I gave Mike my cell phone number, and we began texting to set up the appointment. We set up an appointment for that night (9/25) at 5:45pm. I arrived at the dealership at 5:45 and couldn't find anybody in the building. I waited...and waited...and waited some more. I tried to call Mike on the number he was texting me from, and it said the number was no longer in service. So then I tried to text the number, it went through, but received no response. At this point it is 6pm, 15 minutes past my appointment. My wife, and 3 kids, are getting a little "restless". My wife has to yell "HELLO" and a lady finally comes out and says "sorry, I didn't know anyone was in here." She asks what we are here for. I tell her that I have a 5:45 appointment with Mike. She then tells me that Mike left for the day. She asks what the appointment was for, I tell her I am here to look at a car. She then goes and gets Andrew, another sales associate. He comes in and has no idea the car I am there to look at is even on their lot. He has no paperwork for it, other than the car fax I asked him for, has never been in it and has no knowledge of it once so ever. I take it for a drive, notice there is a potential brake issue and has a mildew-ish smell to it. Andrew and I talk when I return to the dealership, he agrees to get the car shampooed to (hopefully) remove the smell and get the brakes re-inspected. He says they will be in touch. The next day I email Mike again (who set up the original appointment) expressing my disappointment in my experience. I still, 9 days later, have gotten no phone calls or emails back regarding this situation. I really did like the car, but the other issues that came along with it are making me second guess the whole thing. I shouldn't have to chase around a dealership to try and buy a car....BUYERS BEWARE!!

Just want to thank you for all the help from the people at Walt SWEENY in buying my used car. No bull no hassle. I would recommend them to anyone looking... for a new or used car.

Unfortunately I just tried to trade the vehicle that I bought here in to a different dealership where they ran a Carfax report for the vehicle and found... that it had been totaled in Canada a year before I bought it and then shipped to the US where it could have a clean title! (Apparently this is something that happens and somehow legal to do it). So now the vehicle that I bought for $30,000 I found out today is only worth $10,000...and that is a good price for what they call my car a “salvaged” car. I pass this on to everyone who is thinking about buying a car from this dealership. Please think twice before buying a car from a dealership that has shady practices like this. Was it my fault for not diligently pulling and checking a Carfax myself? Absolutely! And I will not make that mistake ever again! Lesson learned! But a car dealership that does not look out for the best interest of their customers is not one that I would recommend to anyone and feel that I should warn others about.

Bought at the outlot on race and Harrison. Great experience Mike was awesome. Nice car and fair price for my daughters first real car purchase

Everyone was so helpful in my purchasing experience....and still are whenever I have a question. This is the second car I have purchased from WSF and... would definitely buy another car from them if needed.

Amazing experience here they will do what it takes to make sure you are happy and you get the car you want!

Everything went just as it should have-they were ready for my truck at the appointed time and were done when I was told it would be.