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Walt Sweeney Ford

(1,002 reviews)
Visit Walt Sweeney Ford
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:30pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:30pm
Tuesday 9:00am–7:00pm 7:30am–6:30pm
Wednesday 9:00am–7:00pm 7:30am–6:30pm
Thursday 9:00am–7:00pm 7:30am–6:30pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 7:30am–3:00pm
Sunday 11:00am–3:00pm Closed
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2015 consumer dealer award
New (877) 995-6255 (877) 995-6255
Used (888) 331-3629 (888) 331-3629
Service (888) 282-8636 (888) 282-8636

Reviews

(1,002 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Walt Sweeney Ford from DealerRater.

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Bought a 2017 Ford Escape. Love it!

Everyone was so helpful in my purchasing experience....and still are whenever I have a question. This is the second car I have purchased from WSF and would definitely buy another car from them if needed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your kind words and congratulations on your new vehicle! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

PattyMc

Amazing experience here they will do what it takes to make sure you are happy and you get the car you want!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 3.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

We set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. Thank you again for choosing Walt Sweeney-West Hills Ford, and we hope to see you again soon!

Results of service appointment

Everything went just as it should have-they were ready for my truck at the appointed time and were done when I was told it would be.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Shopping for a new car

Once again I would like to thank Bob for believing in me and giving me an opportunity to get a new car. The time and effort he put in to help us I really appreciated his help. I will tell anybody who need a car to come and see Bob at Walt Sweeney.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

Service

As always fast and done right great coustomer service friendly staff I will not go anywhere else

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Joe, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. We hope you continue to choose Walt Sweeney-West Hills Ford for all your vehicle needs! Take care!

Awesome

They did a great job finding me a car and were very helpful and knowledgeable with every step.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you!

Toyota Venza

I was very happy with the experience I had buying a car at this dealer. At the moment the car has a grinding noice from the back brakes and a noise from the power steering. I would like to get it fixed ASAP. But very happy otherwise.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you, Dustin!

decent experience overall

My sales associate was helpful, courteous, and a pleasure to do business with. My only concern was the hassle of picking out my purchase, agreeing on a price and terms, then having to drive to a different dealership several miles away to sign the paperwork. Then having to drive back to the original dealership to get the car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 3.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you, Brent!

Service was great!

Service people were friendly and helpful. Serviced my car quickly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you, Richard! We love to hear that!

Excellent Service

Everyone was very friendly and the work was done in a timely manner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Lonnie, your comments keep us motivated and working hard for all our guests! We hope to be of service to you again! Take care!