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Jake Sweeney Chevrolet

(995 reviews)
Visit Jake Sweeney Chevrolet
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00am
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00am
Saturday 9:00am–6:00pm 8:00am–12:00pm
Sunday Closed Closed
2018 consumer dealer award
View 3 awards
2018 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award

Reviews

(995 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jake Sweeney Chevrolet from DealerRater.

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Great experience

Went in looking for a very specific vehicle for a specific price. Got everything I wanted and didn't have to wait around with them trying to talk me into something else or up sell me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review. Our goals is to get our customers into the car they want at a great deal. We are happy to hear Autumn got you into your next car quickly with no hassle or worry. Congratulations on your new car and thank you for your business. Have a great day!

The best experience i had buying a car

Darrin went over and beyond for me and my wife I truly appreciate it and if I ever buy a car he would get all my business

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review. At Jake Sweeney, we strive to make sure we take great care of our customers. Our customers are family to us and deserve the utmost customer service. We're proud to hear that Darrin was able to get you into a great car while going above and beyond for you. Thank you for your business and welcome to the Jake Sweeney family. Have a great day!

First Time Owning a New Car!!!

My experience with Jake Sweeney Chevrolet was, and has continued to be, a very positive and uplifting one. Customer service was, and is, definitely a top priority for everyone there. Also, there is no "one size fits all" mentality. Each person and circumstance is approached as a unique opportunity. Everyone I encountered, definitely made a stressful time much better. I was stressed out over my current vehicle not running very well, and possibly costing me my job. Overall, I was just hoping to leave with a better running car. Wow, was I surprised! Although, my credit was not stellar, Thelma was able to pre-approve me. Even when I proved to be a little unreliable, thanks to my car, she went out of her way to match me up with Chad Begley. She could have just moved on and left me wafting in the breeze; but she took her time to match me up with the kind of person she believed would serve me, and my situation, best. From the beginning, I could tell he was a different kind of sales person. He was experienced with helping people with similar backgrounds to my own; and he was willing to go the extra mile to assist me throughout the process, without any high pressure tactics. As time went by, I began to relax more and more. More importantly, when things were not going smoothly with the car I was approved for, the Spark had a recent Stop Sale put onto it, he worked with the powers that be to honor the deal by having me upgraded to a Chevy Sonic. It did raise my monthly payments, slightly; but it was still within my budget and ended up being a much nicer car. From the spacious trunk to the back up camera and display, it was as though this car was meant to be. In fact, even the color, Arctic Blue, was a perfect match for me. It may have taken a little more time; but it was well worth the wait. Even a week later, Chad continued his excellent customer service; and this where he really shines. Most places and people only seem concerned with signing on the dotted line and moving on to the next possibility. With Chad Begley, just because the deal is done, that does not mean the customer relationship has to end. There is no doubt, I am a Jake Sweeney Chevreolet customer for life, as long as Chad is with the company. I look forward to having my Husband buy his first new truck, in a few years, and I might eventually trade in my new car. Until then, I am going to love her and take great care of her.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Chad, Thelma, and all of us at Jake Sweeney Chevrolet would like to thank you for your kind words and your review. Our customers are more than customers to us, our customers are family. From the time we meet, our goal is to serve you and get you into a great car. We're all happy to hear that you had a great experience with us and look forward to working with you again. Thank you for your business and welcome to the Jake Sweeney family. Have a great day!

Truly a blessing!

I found myself in an unfortunate situation and needed a car immediately. From the very first phone call Darrin made me feel like he would do everything to help me and he did! The first car he found for me did not make me happy and I just couldn't bring myself to buy it. Instead of pressuring me to buy it like most salesmen would, he worked diligently to find the perfect car for me! I've never had a car buying experience like this! He was very personable, treated me as if I were family instead of just another customer and I look forward to buying my next car from him in the future. Thank you again Darrin for all your help!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Jake Sweeney Chevrolet and UCSS would like to thank you for your business and the positive review of our company. Your feedback is vital to our dealership, especially in regards to our sales department. The information that you provide helps develop our customer experience for the next time you visit us. Darrin is a great sales consultant and it is important to hear that his dedication and hard work is being well received by you, the customer. We look to continue working with you in the future with your Infiniti and beyond. On behalf of Darrin and our entire Jake Sweeney Automotive team, thanks again and have a great day.

Excellence Customer Service!!!

Darrin took the time to listen to my financial and credit situation and worked honestly to put me in a vehicle. I am very happy with my 2015 Chevy Equinox! Thanks to a great man of God! Thanks Darrin!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review. We're all very pleased to hear that Darrin was able to take care of all your needs. From all of us at Jake Sweeney Chevrolet, thank you for your business and we hope enjoy you new Chevy Equinox. Have a great day!

Great Service

Tyrone has been so helpful since the day I purchased my vehicle. He is always readily available to assist you with all of your needs and concerns. He is very attentive and always concern about your satisfaction and he delivers 100% results every time. Tyrone is the best!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Dear Rose, Our goal at Jake Sweeney Used Car Superstore is to make our customers feel right at home from the moment you walked in the door. We strive to make sure that the buying process is very easy. All of us are proud to hear that Tyrone was able to get you into a great car with a great deal. Thank you for your business and have a great day!

Excellent Experience!

Darrin made me feel at ease and very informative! He made me feel like a close friend, he is very personal and caring salesman. He is highly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review. We're happy to hear that Darrin was able to help you get into a great car and really make you feel like you were apart of our Jake Sweeney family. Our goal as a dealership is to make sure our customers feel right at home with us from the first time we make contact. Thank you for your business and have a great day!

Service

We were on vacation and had trouble with the key fob.. went to Jake Sweeney to get new batteries .. didn't need batteries but Tyler Lycans and the other employees in there were the nicest friendliest people. Wish I lived closer would definitely be the place I would go...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the review. At Jake Sweeney Chevrolet, we strive to make sure our customers feel like they're apart of our family. We're pleased to hear that Tyler and our staff got your key fob fixed quickly and made you feel right at home with us. All of us would like to welcome you to the Jake Sweeney family and we hope the rest of your vacation was great. Have a great day!

Outstanding customer service

I had an awesome experience with Jake Sweeney. I had the pleasure of getting help from Leonard Johnson. He went over and beyond to make sure I walked out with a car that I really liked.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
Dealer response

Thank you for the review. Our goal is to get you into a great car at a great price with the best customer service possible. All of us at Jake Sweeney Chevrolet strive to make our customers feel right at home from the time they come in the door and forever on. We are happy to hear Leonard was able to get you out the door with the utmost professionalism and a great car. Thank you for your business and welcome to the Jake Sweeney Family!

Used Car Purchase April 2017

I had the pleasure of working with Chad in purchasing a used 2014 Chevy Impala. Made buying a car a breeze. Highly recommend him to anyone looking to purchase a used vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review. Our goal at Jake Sweeney is to make our customers feel at home and to make the car buying process as painless as possible. We are happy to hear Chad was able to walk you through the process and make every a breeze. Thank you for your business and have a great day!