Columbia Hyundai

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2.7
(413 reviews)
Visit Columbia Hyundai
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 5:00pm
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Service Sales
Monday 8:00am–5:00pm 9:00am–8:00pm
Tuesday 8:00am–5:00pm 9:00am–8:00pm
Wednesday 8:00am–5:00pm 9:00am–8:00pm
Thursday 8:00am–5:00pm 9:00am–8:00pm
Friday 8:00am–5:00pm 9:00am–7:00pm
Saturday 8:00am–12:00pm 9:00am–6:00pm
Sunday Closed 12:00pm–5:00pm
New (513) 904-4509 (513) 904-4509
Used (513) 904-4524 (513) 904-4524
Service (513) 348-1307 (513) 348-1307

Inventory

See all 80 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since March 2003.
ColumbiaHyundai near Middletown is your local Cincinnati Hyundai dealership in Ohio! Located at Exit 50 off Interstate 275 right at the corner of Montgomery Road we are just Northeast of Cincinnati. If you need specific driving instructions visit our hours and directions page for additional information. Contact our superior Ohio Hyundai team today and make Columbia Acura/Hyundai your source for your next vehicle.
Ask Your Neighbor... They Bought From Us!

Service center

Phone number (513) 348-1307

Service hours

Monday
8:00am–5:00pm
Tuesday
8:00am–5:00pm
Wednesday
8:00am–5:00pm
Thursday
8:00am–5:00pm
Friday
8:00am–5:00pm
Saturday
8:00am–12:00pm
Sunday
Closed

Reviews

2.7
(413 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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1.0

No matter what I have done at this dealership, it always

No matter what I have done at this dealership, it always ends in an unsatisfactory fashion! The last even was when I returned car to service due to recall by company. First they were suppose to call me WHEN the item needed was received so that the recall could be addressed. After over 2 months I finally called them and they said indeed the part had been in for some time, but the dealership had AGAIN failed to call me. So I set up to have my car there for first thing in the AM(left overight at garage door). I told them that I definitely needed the car by 2 PM, they said no problem! I called once in the AM to check and they said it was in process. I called back at 1:30 PM and learned that car had not even begun the repair. I was furious, but as always it makes no difference!! I would recommend NOT buying a car here just because the service sucks!

5.0

People helping People - Holly and Tyler

Tyler advised a Transmission Fluid and filter change in our 2016 Tucson SUV at 75,000 miles to eliminate a slight shudder. We thank him for his knowledge and insight. Service Advisor Holly Roark was extremely helpful in getting our service performed on time. She is smart, professional and customer friendly

1.0

DO NOT TAKE YOUR CAR THERE FOR SERVICE

Do not get your car serviced there. They damaged both our 07. Did not change oil nor tighten lug nuts. When I took back they tighten them on the floor. My friend bought brand new from there. Needs a new engine because of the idiots doing the service. Nothing like the service back in the days. They seem high or dont care

1.0

Take your car somewhere else

Very poor service. Very unprofessional. Car appointment was for an oil change but car had an engine check light. Service staff said they would not check it or look at it. Said we need a new appointment for that and they are booked for the rest of the week. Translation – they want to make sure they charge you a high diagnostic fee with that – have no interest at all in doing a good job for the customer or in creating a good reputation for their business. Went to service manager – he basically out and out lied to us about what he was willing to do to help. Called to complain, he said to return to have the code checked and then refused to help, again.

1.0

Unbelievably horrible service!

Unbelievably horrible service! My son brought his car in for his scheduled oil change and had an engine check light on. Service dept refused to check it for him without a specific appointment for that problem. Sent him away. he is planning to drive the car to Idaho next week. translation - if we can't charge you a very high diagnostic fee for this work - we're not interested. I spoke with the service manager and he offered to check the code. When my son returned he was again told they would not help him and they sent him away again. We don't need "service" like this

1.0

Terrible service with repair.

Terrible service with repair. Have had Santa Fe in twice within three weeks. They wont return calls when asked about car status. They kept the car over a week the first time now have it 5 days so far. No one will say how long they are going to keep it. Parts have been in 3 days prior to dropping it off. Extremely poor communication!

1.0

2014 WHITE HONDA PILOT, 114K MILES NEEDS SIGNIFICANT WORK...

2014 WHITE HONDA PILOT, 114K MILES NEEDS SIGNIFICANT WORK - BUYER BEWARE I'm a disabled senior on a fixed income. I was pretty sure I couldn't be financed because my debt to income ratio would be too great. That's how low my income is. But I have my deceased mother's 2019 Honda CRV Touring model to trade in. It has 30k miles and needs a crunched front bumper fixed. Once that's done it's worth $30-32k in private sale, according to KBB. I'd already received an offer of $28k from another dealer who didn't ask that I have my insurance repair it but Columbia did and I was perfectly willing. Columbia offered me $27k and a rebate for my $500 deductible for getting it fixed through their bodyshop, in exchange for a 2014 Honda Pilot touring with 114k miles. There is $7780 still due on the CRV, which seemed to surprise the salesman. (Really?) After the trade and payoff, I would still have owed Columbia $3717. I also needed a warranty and they found me a really good one. It was only $2700, but that meant my out of pocket would be more than $6550. That's a big chunk of change for me and very close to the $7700 I owed on the CRV anyway. They allowed me to take it to a Honda mechanic who discovered that not only did it need the regularly scheduled maintenance items, including timing belt replacement, dirty and low fluids, that would have run nearly $2500, but the axle needed to be replaced at $4-600, as well. I asked them to NOT reimburse me for the $500 deductible for the repair of the CRV and to trade me straight across-the-board, allowing me to cover the repairs and maintenance instead of paying the cash for a vehicle that needed nearly $3100 of work. That's only $600 difference from the amount they wanted me to pay anyway. I also offered to buy the warranty. I was curtly told to return the Pilot and take my vehicle, and to do so before 5pm. They had nearly insisted I take the blamed thing home. So I, a senior disabled woman, spent most of the day on the road and at my Honda dealership, because I live almost an hour away, and spent $120 on an inspection that their mechanic could have done, and may well have but no repairs were made. Apparently the oil leaking from the boot was quite apparent. This dealer would have let me take this vehicle and get stuck with the repairs. I would like to compliment Tom, my salesman, who made a good effort to take care of me. Thank you.

1.0

Buyer Beware

2014 WHITE HONDA PILOT, 114K MILES NEEDS SIGNIFICANT WORK - BUYER BEWARE I'm a disabled senior on a fixed income. I was pretty sure I couldn't be financed because my debt to income ratio would be too great. That's how low my income is. But I have my deceased mother's 2019 Honda CRV Touring model to trade in. It has 30k miles and needs a crunched front bumper fixed. Once that's done it's worth $30-32k in private sale, according to KBB. I'd already received an offer of $28k from another dealer who didn't ask that I have my insurance repair it but Columbia did and I was perfectly willing. Columbia offered me $27k and a rebate for my $500 deductible for getting it fixed through their bodyshop, in exchange for a 2014 Honda Pilot touring with 114k miles. There is $7780 still due on the CRV, which seemed to surprise the salesman. (Really?) After the trade and payoff, I would still have owed Columbia $3717. I also needed a warranty and they found me a really good one. It was only $2700, but that meant my out of pocket would be more than $6550. That's a big chunk of change for me and very close to the $7700 I owed on the CRV anyway. They allowed me to take it to a Honda mechanic who discovered that not only did it need the regularly scheduled maintenance items, including timing belt replacement, dirty and low fluids, that would have run nearly $2500, but the axle needed to be replaced at $4-600, as well. I asked them to NOT reimburse me for the $500 deductible for the repair of the CRV and to trade me straight across-the-board, allowing me to cover the repairs and maintenance instead of paying the cash for a vehicle that needed nearly $3100 of work. That's only $600 difference from the amount they wanted me to pay anyway. I also offered to buy the warranty. I was curtly told to return the Pilot and take my vehicle, and to do so before 5pm. They had nearly insisted I take the blamed thing home. So I, a senior disabled woman, spent most of the day on the road and at my Honda dealership, because I live almost an hour away, and spent $120 on an inspection that their mechanic could have done, and may well have but no repairs were made. Apparently the oil leaking from the boot was quite apparent. This dealer would have let me take this vehicle and get stuck with the repairs. I would like to compliment Tom, my salesman, who made a good effort to take care of me. Thank you.

5.0

I am a corporate buyer who buys many cars per year for...

I am a corporate buyer who buys many cars per year for our regional salesmen. This is my dealer of choice and the Joseph Autogroup for vehicles that are not Hyundai. Always courteous with my time and provides a smooth process for all our sales.

1.0

Cheap and Terrible Customer Service

Exceptionally rude dealer. Went the to look at a 2021 sedan. Sales guy showed no interest in helping us! Was unwilling to locate the vehicle we wanted to see and was extremely dismissive. While we were there another couple walked out due to the rudeness from another sales person. Surprised this place even is able to sell any cars.

See all 413 reviews