Subaru of Kings Automall

Went to look at a used 2016 Certified Used Subaru Legacy. Looked at the car on the site, but when the salesperson pulled the car around, there was a big... dent in the front bumper. This bumper was not in the picture, there was also some fender separation. You could see the gap between panels was wider than the gap on the other panels. Salesman tried to convince me that it was just a part of buying a used car and I should just accept it. It started to become clear that the damage to this vehicle had occurred some time on the lot, based off of the photos, they were the same vehicle, but had been damaged. Instead of apologizing or promising a fix I had to argue with them to promise to fix it. I then did some research and found out that a Subaru can not qualify to be Certified if it has a dent greater than 1 inch. This vehicle was already certified, and had a 3 inch dent in the bumper. If they were honest with me, admitted it was a mistake on the lot, and the salesman guaranteed it would have been fixed. I would have purchased the car. Instead of honesty or apologies, I got lies.

I would recommend your dealership to others in a heartbeat. Greg Roland was really great to work with. In fact, everyone was kind and helpful at your dealership.

We have bought two cars from this dealership and both purchases where a good experience from beginning to end. Low pressure sales . Everyone we had dealings... with at this dealership were very pleasant and helpful. We especially liked our salesman Brandyn Butler. He was good to deal with and has been great with follow up questions after the sales were complete

Our salesman, Richard De Gaetano was very knowledge and very helpful. He deserves a 5 star review.

Great experience buying a certified used Subaru at Kings Auto mall . Ask for Greg Boland very responsive . Excellent inventory and the how process was... straight forward and on time .

Great place to buy a car. Best service and value. My salesman Cody Helton is absolutely the very best! Will highly recommend Subaru of Kings Auto mall... to all my friends. And Mike in finance actually made signing all that paperwork fun with his interesting knowledge of cars.

Worked with Jim Davidson. He was excellent from telling us about the car, taking us for a test drive and finalizing the deal with my real estate negotiator... husband. He did a great job

Great trade in value on your car. But have little to no effort in finding a place to finance you. They will run it threw themselves and if it dosnt approve... that's about as far as it will go you might as well go home. Have great credit or dont buy a car here unless you have 5,000 to put down.

I had been putting off car shopping for a long time, as I was very intimidated by the process. I finally bit the bullet and decided to visit Subaru of... Kings Auto Mall to look for a new vehicle. This was my first-ever car shopping experience and I genuinely could not have hoped for a better one. Rob spent several hours with my family and I to ensure that we were thoroughly informed of all of our options, placing no pressure on us to make a decision we were not comfortable making. He was so friendly, patient, knowledgeable and honest. If you are looking for a new or used vehicle, this is the place to go and Rob is the man to see!

INSTANT response from Subaru of Kings Automall when searching for used cars ! Great selection of used and new vehicles from every make and model.