Joseph Buick GMC Trucks

4.5
(211 reviews)
Visit Joseph Buick GMC Trucks
Sales hours: 12:00pm to 4:00pm
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–12:00pm
Sunday 12:00pm–4:00pm Closed

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New (513) 297-2873 (513) 297-2873
Used (513) 297-2702 (513) 297-2702
Service (513) 297-2349 (513) 297-2349

Inventory

See all 161 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since January 2020.
Joseph Buick GMC has an amazing inventory of new and used vehicles including the new Buick Verano. In addition we also carry models such as the GMC Acadia and Sierra 1500 all in our online inventory. Give our sales associates a call or send us an email and let our customer service speak for itself when looking for an option beyond their local Cincinnati; Fairfield; Covington KY and Hamilton Buick and GMC dealership.
Joseph Buick GMC Home of the Lifetime Warranty!

Service center

Phone number (513) 297-2349

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–12:00pm
Sunday
Closed

Reviews

4.5
(211 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Joseph Buick GMC Trucks from DealerRater.

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5.0

Service is great!

Service is great! All of the staff is friendly, and the free drinks and cookies can are wonderful.

5.0

Service is great!

Service is great! All of the staff is friendly, and the free drinks and cookies can are wonderful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

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5.0

Was a great experience.

Was a great experience. The staff were great and friendly. Had me in and out in no time.

5.0

Was a great experience.

Was a great experience. The staff were great and friendly. Had me in and out in no time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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3.0

Haven't been contacted for my rust application I

Haven't been contacted for my rust application I purchased. Other then that it went smooth.

3.0

Haven't been contacted for my rust application I

Haven't been contacted for my rust application I purchased. Other then that it went smooth.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for bringing this to our attention. If you'd be willing to provide more information, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

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5.0

Great dealership with an exceptional service department!

Great dealership with an exceptional service department! Wouldn't go anywhere else for service. Will be back for our next vehicle purchase from Joseph.

5.0

Great dealership with an exceptional service department!

Great dealership with an exceptional service department! Wouldn't go anywhere else for service. Will be back for our next vehicle purchase from Joseph.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

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5.0

The entire staff is friendly, helpful and appear

The entire staff is friendly, helpful and appear organized. The service bays and public areas are always clean.

5.0

The entire staff is friendly, helpful and appear

The entire staff is friendly, helpful and appear organized. The service bays and public areas are always clean.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Joseph Buick GMC!

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5.0

They are very prompt on service and the employees are

They are very prompt on service and the employees are great. The place is clean.

5.0

They are very prompt on service and the employees are

They are very prompt on service and the employees are great. The place is clean.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing about your experience with Joseph Buick GMC. Phil and our team appreciate your business and hope to see you again soon!

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5.0

Nice and clean service department and they make you feel

Nice and clean service department and they make you feel at home. Great people to work with.

5.0

Nice and clean service department and they make you feel

Nice and clean service department and they make you feel at home. Great people to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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5.0

Everything went really smooth.

Everything went really smooth. Our sales guy Nick, was super easy to work with. He was upfront and honest. I would recommend them to anyone looking for a vehicle.

5.0

Everything went really smooth.

Everything went really smooth. Our sales guy Nick, was super easy to work with. He was upfront and honest. I would recommend them to anyone looking for a vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else Nick can do to assist you, please do not hesitate to let us know. We are always happy to help!

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5.0

I had to reproduce an electrical issue on my vehicle to

I had to reproduce an electrical issue on my vehicle to get it diagnosed and fixed, which doesn't allow a set appointment time. When the issue reoccurred, I called and brought my vehicle in right away. Tommie Johnson went out of his way to make sure that I was taken care of right away. Dave did a great job of following up to keep me informed on the progress of the repair, which was completed in a timely manner. Hats off to the service advisors and repair technicians, who did a great job.

5.0

I had to reproduce an electrical issue on my vehicle to

I had to reproduce an electrical issue on my vehicle to get it diagnosed and fixed, which doesn't allow a set appointment time. When the issue reoccurred, I called and brought my vehicle in right away. Tommie Johnson went out of his way to make sure that I was taken care of right away. Dave did a great job of following up to keep me informed on the progress of the repair, which was completed in a timely manner. Hats off to the service advisors and repair technicians, who did a great job.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Joseph Buick GMC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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5.0

Super professional, and Danny was great to work with !

Super professional, and Danny was great to work with ! We have bought many cars over the years and Danny and Rashaad were two of the best professionals we have worked with through the process

5.0

Super professional, and Danny was great to work with !

Super professional, and Danny was great to work with ! We have bought many cars over the years and Danny and Rashaad were two of the best professionals we have worked with through the process

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for your feedback on your recent visit to Joseph Buick GMC. It's great to hear that we were able to assist you and that you had such a positive experience.

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