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Joseph Airport Toyota

(418 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–1:00pm
Sunday Closed Closed
New (937) 410-0600 (937) 410-0600
Used (937) 410-0527 (937) 410-0527
Service (937) 410-4876 (937) 410-4876

Inventory

See all 157 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since September 2024.
Joseph Airport Toyota located in Vandalia Ohio is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom you'll know our commitment to Customer Service is second to none. We strive to make your experience with Joseph Airport Toyota a good one for the life of your vehicle. If you need a Toyota Camry Corolla Prius Rav4 Sienna Venza Highlander Tundra in Dayton area you've come to the right place. Our inventory is online to serve you.
Whether you need to Purchase Finance or purchase Parts & Service we are known for our "Ease of Doing Business".
"Let's Go Places"

Service center

Phone number (937) 410-4876

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–1:00pm
Sunday
Closed

Reviews

(418 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Joseph Airport Toyota from DealerRater.

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Stay away from there used cars and service dept!

Stay away from there used cars and service dept! You have been warned. I bought a used car from them that had break issues. They were supposed to fix it. They never did, then offered me another car for 500 more. I test drove the car and found it acceptable, it went in for the '132 point' service check. Next thing I know it was leaking oil and a pulley was bad and they had found two disconnect aftermarket speakers, which they took. I brought it back, they said they would fix it. The car ended up being outsourced to a place in Tipp city. When I got the car back I could still smell oil burning, the inner panel, (door card) on the drivers side door was loose, the driver speaker didn't work anymore. They won't fix the door card. They kept telling me that they have lost money. I have never in all my years been so ripped off by a company that has a A+ rating. I would give them a F rating. They are a scam! I'm a senior and a widow, saved money for over a year to replace my broken Kia. This was a slap in the face. The service dept is shady and "outsources" work. I'm so sad, I trusted them and got crushed.

Stay away from there used cars and service dept!

Stay away from there used cars and service dept! You have been warned. I bought a used car from them that had break issues. They were supposed to fix it. They never did, then offered me another car for 500 more. I test drove the car and found it acceptable, it went in for the '132 point' service check. Next thing I know it was leaking oil and a pulley was bad and they had found two disconnect aftermarket speakers, which they took. I brought it back, they said they would fix it. The car ended up being outsourced to a place in Tipp city. When I got the car back I could still smell oil burning, the inner panel, (door card) on the drivers side door was loose, the driver speaker didn't work anymore. They won't fix the door card. They kept telling me that they have lost money. I have never in all my years been so ripped off by a company that has a A+ rating. I would give them a F rating. They are a scam! I'm a senior and a widow, saved money for over a year to replace my broken Kia. This was a slap in the face. The service dept is shady and "outsources" work. I'm so sad, I trusted them and got crushed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Stay away from there used cars and service dept!

Stay away from there used cars and service dept! You have been warned. I bought a used car from them that had break issues. They were supposed to fix it. They never did, then offered me another car for 500 more. I test drove the car and found it acceptable, it went in for the '132 point' service check. Next thing I know it was leaking oil and a pulley was bad and they had found two disconnect aftermarket speakers, which they took. I brought it back, they said they would fix it. The car ended up being outsourced to a place in Tipp city. When I got the car back I could still smell oil burning, the inner panel, (door card) on the drivers side door was loose, the driver speaker didn't work anymore. They won't fix the door card. They kept telling me that they have lost money. I have never in all my years been so ripped off by a company that has a A+ rating. I would give them a F rating. They are a scam! I'm a senior and a widow, saved money for over a year to replace my broken Kia. This was a slap in the face. The service dept is shady and "outsources" work. I'm so sad, I trusted them and got crushed.

Stay away from there used cars and service dept!

Stay away from there used cars and service dept! You have been warned. I bought a used car from them that had break issues. They were supposed to fix it. They never did, then offered me another car for 500 more. I test drove the car and found it acceptable, it went in for the '132 point' service check. Next thing I know it was leaking oil and a pulley was bad and they had found two disconnect aftermarket speakers, which they took. I brought it back, they said they would fix it. The car ended up being outsourced to a place in Tipp city. When I got the car back I could still smell oil burning, the inner panel, (door card) on the drivers side door was loose, the driver speaker didn't work anymore. They won't fix the door card. They kept telling me that they have lost money. I have never in all my years been so ripped off by a company that has a A+ rating. I would give them a F rating. They are a scam! I'm a senior and a widow, saved money for over a year to replace my broken Kia. This was a slap in the face. The service dept is shady and "outsources" work. I'm so sad, I trusted them and got crushed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
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I had a wonderful experience my salesman was Arvin

I had a wonderful experience my salesman was Arvin Ridley. He was taking care of me. I made a purchase of a brand new 2025 car I love it. Thank you Arvin the best salesman.

I had a wonderful experience my salesman was Arvin

I had a wonderful experience my salesman was Arvin Ridley. He was taking care of me. I made a purchase of a brand new 2025 car I love it. Thank you Arvin the best salesman.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I can not thank Shawn Levi enough.

I can not thank Shawn Levi enough. We had an issue with filing a claim for gap insurance, I called and spoke with Shawn he walked me through the whole process I ended up coming into the dealership after getting some bad information from where we got the loan from. Shawn went above and beyond and was able to get everything resolved even though it had nothing to do with him or the dealership. Truly the definition of amazing customer service. I would never buy another car from anybody else. Can not thank y'all enough!

I can not thank Shawn Levi enough.

I can not thank Shawn Levi enough. We had an issue with filing a claim for gap insurance, I called and spoke with Shawn he walked me through the whole process I ended up coming into the dealership after getting some bad information from where we got the loan from. Shawn went above and beyond and was able to get everything resolved even though it had nothing to do with him or the dealership. Truly the definition of amazing customer service. I would never buy another car from anybody else. Can not thank y'all enough!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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We had a great experience at Joseph Airport Toyota, in

We had a great experience at Joseph Airport Toyota, in large part due to our salesman, Arvin Ridley! He was the best salesman we have ever had anywhere! No pressure! He knew just the right times to step away and allow time for personal talk between myself and my husband.

We had a great experience at Joseph Airport Toyota, in

We had a great experience at Joseph Airport Toyota, in large part due to our salesman, Arvin Ridley! He was the best salesman we have ever had anywhere! No pressure! He knew just the right times to step away and allow time for personal talk between myself and my husband.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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I would not buy a car or get your car serviced at this

I would not buy a car or get your car serviced at this dealership. Love Toyota products but this dealership always trying to squeeze out 1 more dollar out of you. Word is out. Especially their service department. Spoke to so many people with bad experiences here. We are separating the word for sure

I would not buy a car or get your car serviced at this

I would not buy a car or get your car serviced at this dealership. Love Toyota products but this dealership always trying to squeeze out 1 more dollar out of you. Word is out. Especially their service department. Spoke to so many people with bad experiences here. We are separating the word for sure

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Overpriced for every service.

Overpriced for every service. I called in for a quote on replacing my front struts and mounts, I was told about $1500 in estimated costs. I asked for an inspection to ensure that I actually needed to get work done, I was told it is about $200 for an inspection. I called the dealership in Fairfield, and they said they would inspect my vehicle free of charge. I usually go to the one in Columbus. I just made the call to Vandalia today to see what price the service staff would come up with. For some reason, I’m always directed to one particular staff member who it seems likes to overcharge customers. Anytime, I ask to talk to another staff member, I always get redirected back to him. When I hear his name, I know I will get overcharged. Dealership in Columbus and Fairfield is much more trustworthy!

Overpriced for every service.

Overpriced for every service. I called in for a quote on replacing my front struts and mounts, I was told about $1500 in estimated costs. I asked for an inspection to ensure that I actually needed to get work done, I was told it is about $200 for an inspection. I called the dealership in Fairfield, and they said they would inspect my vehicle free of charge. I usually go to the one in Columbus. I just made the call to Vandalia today to see what price the service staff would come up with. For some reason, I’m always directed to one particular staff member who it seems likes to overcharge customers. Anytime, I ask to talk to another staff member, I always get redirected back to him. When I hear his name, I know I will get overcharged. Dealership in Columbus and Fairfield is much more trustworthy!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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I am cancelling my earlier low rated review on issues

I am cancelling my earlier low rated review on issues with the dealership, they were resolved and I purchased a new csr from joseph. Still have issues with kia and CNA warranty. But joseph stepped up and I purchased another vehicle today (kevin and the gm were m great . I appreciate brian the gm helping me with another issue. I am back as a customer. Thanks

I am cancelling my earlier low rated review on issues

I am cancelling my earlier low rated review on issues with the dealership, they were resolved and I purchased a new csr from joseph. Still have issues with kia and CNA warranty. But joseph stepped up and I purchased another vehicle today (kevin and the gm were m great . I appreciate brian the gm helping me with another issue. I am back as a customer. Thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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The used car sales staff, Deonte, Mark, Andrew and the

The used car sales staff, Deonte, Mark, Andrew and the financial guru, Sean, went above and beyond! Not only in finding me the perfect car but also the beyond perfect financing for a mom with less than stellar credit! They were caring, helpful, knowledgeable and stayed open late until my purchase was complete! I’m totally impressed and wouldn’t hesitate to recommend them to anyone looking for a good quality used car! Thank you team! You had my back!

The used car sales staff, Deonte, Mark, Andrew and the

The used car sales staff, Deonte, Mark, Andrew and the financial guru, Sean, went above and beyond! Not only in finding me the perfect car but also the beyond perfect financing for a mom with less than stellar credit! They were caring, helpful, knowledgeable and stayed open late until my purchase was complete! I’m totally impressed and wouldn’t hesitate to recommend them to anyone looking for a good quality used car! Thank you team! You had my back!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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New car sales are great, my girlfriend purchased her 2022

New car sales are great, my girlfriend purchased her 2022 Tacoma there and could not be happier. Used car sales, however, are another story. I purchased a 2020 Honda Accord there and it was not cheap clunker for 5k or something it was 24k Got it with half a tank of gas, dirty (dust on dash and marks on trim on inside easily wiped off) and no floor mats. Also they had slapped on some cheap Vietnamese tires (GeoDrive? what the xxxx is that). Tires supposedly new but missing a valve stem cap on front drivers side, also out of balance per Discount Tire, who were nice enough to re balance for free and put the missing stem cap back on. Will have to spend 800 bucks on decent Michelin tires once I have the money. Spent 200 bucks on good custom floor mats first thing and glad I did as it snowed soon after getting this car and all that melted snow would have soaked onto the carpet. Still pissed about the half tank of gas. When I purchased a used car from a Chevy dealer a few years ago, car as totally detailed, full tank of gas, new tires and floor mats. I wrote Joseph Airport Toyota GM Chris Hahn about my concerns and sales guy called me and offered to have car cleaned again. I think I will pass, Soft Touch Car wash in Centerville will do a better job. Bottom line is pass on their used cars, if you want to be treated right get a new one.

New car sales are great, my girlfriend purchased her 2022

New car sales are great, my girlfriend purchased her 2022 Tacoma there and could not be happier. Used car sales, however, are another story. I purchased a 2020 Honda Accord there and it was not cheap clunker for 5k or something it was 24k Got it with half a tank of gas, dirty (dust on dash and marks on trim on inside easily wiped off) and no floor mats. Also they had slapped on some cheap Vietnamese tires (GeoDrive? what the xxxx is that). Tires supposedly new but missing a valve stem cap on front drivers side, also out of balance per Discount Tire, who were nice enough to re balance for free and put the missing stem cap back on. Will have to spend 800 bucks on decent Michelin tires once I have the money. Spent 200 bucks on good custom floor mats first thing and glad I did as it snowed soon after getting this car and all that melted snow would have soaked onto the carpet. Still pissed about the half tank of gas. When I purchased a used car from a Chevy dealer a few years ago, car as totally detailed, full tank of gas, new tires and floor mats. I wrote Joseph Airport Toyota GM Chris Hahn about my concerns and sales guy called me and offered to have car cleaned again. I think I will pass, Soft Touch Car wash in Centerville will do a better job. Bottom line is pass on their used cars, if you want to be treated right get a new one.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
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