Voss Toyota

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Not rated Dealerships need five reviews in the past 24 months before we can display a rating.
(41 reviews)
Visit Voss Toyota
Sales hours: 10:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 10:00am–7:00pm 7:00am–6:00pm
Tuesday 10:00am–7:00pm 7:00am–6:00pm
Wednesday 10:00am–7:00pm 7:00am–6:00pm
Thursday 10:00am–7:00pm 7:00am–6:00pm
Friday 10:00am–6:00pm 7:00am–6:00pm
Saturday 10:00am–5:00pm 8:00am–1:00pm
Sunday Closed Closed
New (937) 912-4341 (937) 912-4341
Used (937) 965-0291 (937) 965-0291
Service (937) 965-0289 (937) 965-0289

Inventory

See all 79 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since July 2012.
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Our Customer satisfaction scores reflect our commitment to our customer. We are rated number one in the district for customer satisfaction. Feel free to browse our inventory online request more information about vehicles set up a test drive or inquire about financing!
Built by Trust. Driven by Integrity.

Service center

Phone number (937) 965-0289

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–1:00pm
Sunday
Closed

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating.
(41 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

Live and Learn

I went to Jeff Wyler on 6/9/23 for 5000 mile maintenance/inspection. I bought the Wyler maintenance package last year. What a disappointment. I was told 2 inspections ago that I would need new brake pads on the next visit. When I was there they didn’t even inspect the brakes. Honesty, I would be shocked if they even changed the oil. They wouldn’t rotate tires because I needed the wheel lock key. Come to find out it was in the glove compartment. This leads me to wonder if my tires were rotated the last 2 times I was there. No one has ever asked for the key before. It’s disappointing to think, because I was scheduled for 5:00, they did less than satisfactory work. They shouldn’t schedule people at that time if that’s the case. I bought my Toyota at Voss and had excellent service from purchasing to maintenance. I changed to Jeff Wyler because it was closer to home. I’m questioning my decision now. It’s just discouraging that I’m getting substandard care. This is the exact reason women do not trust when having something done to their vehicle.

5.0

Live and Learn

I went to Jeff Wyler on 6/9/23 for 5000 mile maintenance/inspection. I bought the Wyler maintenance package last year. What a disappointment. I was told 2 inspections ago that I would need new brake pads on the next visit. When I was there they didn’t even inspect the brakes. Honesty, I would be shocked if they even changed the oil. They wouldn’t rotate tires because I needed the wheel lock key. Come to find out it was in the glove compartment. This leads me to wonder if my tires were rotated the last 2 times I was there. No one has ever asked for the key before. It’s disappointing to think, because I was scheduled for 5:00, they did less than satisfactory work. They shouldn’t schedule people at that time if that’s the case. I bought my Toyota at Voss and had excellent service from purchasing to maintenance. I changed to Jeff Wyler because it was closer to home. I’m questioning my decision now. It’s just discouraging that I’m getting substandard care. This is the exact reason women do not trust when having something done to their vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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1.0

Service provides no documentation that work was p

Service provided no paperwork that work was actually performed. When questioned, service manager recommended I bring vehicle back in. Why, if they did the work, there should be documentation.

1.0

Service provides no documentation that work was p

Service provided no paperwork that work was actually performed. When questioned, service manager recommended I bring vehicle back in. Why, if they did the work, there should be documentation.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 5.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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1.0

I sent several requests in regards to a car I was

I sent several requests in regards to a car I was interested in but no one has never responded.

1.0

I sent several requests in regards to a car I was

I sent several requests in regards to a car I was interested in but no one has never responded.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
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1.0

Don't waste your time at this dealer for service

Had an appointment for 9am Vonage oil changed and Apple valley added to my 2018 Camry. Was told Carplay can take up to 2 hours so took shuttle home to wait. After 5.5 hours called to see about my car and service guy (Steve) said he was going to go back and see what was talking so long and would call me back in 5 minutes. After 35 minutes he finally called me back and said they were working on it now. I explained I had a 9am appointment so why was it just being worked on. He got very short with me and said that my car isn't the only car in the shop that day.I had flannel a Dr. appointment I had for 3:30 since I didn't have my car as promised. Never going back to that dealership again plus after getting g home with my car discovered they hadn't installed car play after all. Completely unprofessional.

1.0

Don't waste your time at this dealer for service

Had an appointment for 9am Vonage oil changed and Apple valley added to my 2018 Camry. Was told Carplay can take up to 2 hours so took shuttle home to wait. After 5.5 hours called to see about my car and service guy (Steve) said he was going to go back and see what was talking so long and would call me back in 5 minutes. After 35 minutes he finally called me back and said they were working on it now. I explained I had a 9am appointment so why was it just being worked on. He got very short with me and said that my car isn't the only car in the shop that day.I had flannel a Dr. appointment I had for 3:30 since I didn't have my car as promised. Never going back to that dealership again plus after getting g home with my car discovered they hadn't installed car play after all. Completely unprofessional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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5.0

Great car buying experience! From start to finish this...

Great car buying experience! From start to finish this was one of the easiest and most pleasant car buying experiences I've had. Mike Severs had great communication and was very easy to talk with. The finance manager Ethan George was equally as good and very thorough. They showed us all of the information before we decided to purchase and nothing was hidden. We truly appreciate their honesty throughout the process. They just earned my future business.

5.0

Great car buying experience! From start to finish this...

Great car buying experience! From start to finish this was one of the easiest and most pleasant car buying experiences I've had. Mike Severs had great communication and was very easy to talk with. The finance manager Ethan George was equally as good and very thorough. They showed us all of the information before we decided to purchase and nothing was hidden. We truly appreciate their honesty throughout the process. They just earned my future business.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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1.0

Listing customer cars for sale

This dealership intentional deceives consumers by listing customer cars that were special ordered and previously sold. They list them at the lower end of market price to draw clicks and calls but can’t deliver because the cars are already sold.

1.0

Listing customer cars for sale

This dealership intentional deceives consumers by listing customer cars that were special ordered and previously sold. They list them at the lower end of market price to draw clicks and calls but can’t deliver because the cars are already sold.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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5.0

Tim Brown was our salesperson.Our family members have...

Tim Brown was our salesperson. Our family members have leased one and purchased more than one new Toyota from Voss Toyota. Tim handled each transaction in an honest way. Ethan helped process the final paperwork when I got my new Rav4. Happy with everything so far.

5.0

Tim Brown was our salesperson.Our family members have...

Tim Brown was our salesperson. Our family members have leased one and purchased more than one new Toyota from Voss Toyota. Tim handled each transaction in an honest way. Ethan helped process the final paperwork when I got my new Rav4. Happy with everything so far.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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5.0

Great buying experience

I had a great experience purchasing a Toyota Sienna from this dealer today. I worked with Brad (over email) and Morgan (in person). Both Brad and Morgan were great to interact with - very professional, polite, and prompt. Brad gave a competitive quote over email, and Morgan walked me through the sales process. It was the smoothest car buying experience I have ever had. No tricks that some other dealers are known for. I cannot comment on the quality of repairs, but I can highly recommend the sales department.

5.0

Great buying experience

I had a great experience purchasing a Toyota Sienna from this dealer today. I worked with Brad (over email) and Morgan (in person). Both Brad and Morgan were great to interact with - very professional, polite, and prompt. Brad gave a competitive quote over email, and Morgan walked me through the sales process. It was the smoothest car buying experience I have ever had. No tricks that some other dealers are known for. I cannot comment on the quality of repairs, but I can highly recommend the sales department.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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5.0

The service department at Voss Toyota is one of the best...

The service department at Voss Toyota is one of the best I have ever worked with! They took great care of my 4runner when we broke down, and did excellent work on the transfer case. While the work did take a little bit longer than expected, Steve Knabel was professional, responsive, and friendly during the repair process. I found him to be trustworthy and knowledgeable. The labor was high quality, and fairly priced. From now on I will be doing all of my maintenance at Voss.

5.0

The service department at Voss Toyota is one of the best...

The service department at Voss Toyota is one of the best I have ever worked with! They took great care of my 4runner when we broke down, and did excellent work on the transfer case. While the work did take a little bit longer than expected, Steve Knabel was professional, responsive, and friendly during the repair process. I found him to be trustworthy and knowledgeable. The labor was high quality, and fairly priced. From now on I will be doing all of my maintenance at Voss.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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5.0

Older Avalon replacement of alternator.Customer service...

Older Avalon replacement of alternator. Customer service is alive and well in Beavercreek. Thank you Dave Ritner for addressing my concerns with the labor on my car. Second Toyota but not my last.

5.0

Older Avalon replacement of alternator.Customer service...

Older Avalon replacement of alternator. Customer service is alive and well in Beavercreek. Thank you Dave Ritner for addressing my concerns with the labor on my car. Second Toyota but not my last.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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See all 41 reviews