Ocean Cadillac

The Last 2 times I was Attending I've had super bad service. The lady there acts like a smarta and repeats everything you say. The first time she promises... a car because I didn't have time to wait for the car. Like always we do but after waiting for 1 hour she said I don't have any car. And the second time was on Sept 25 and we went and still the same attitude .

Thanks Luis Reyes my new Cadillac ATS was more than perfect. All the people fron Ocean Cadillac were very helpful

ARRIVE TO OCEAN CADILLAC . The service was good , they did there job fast. to the comparison to different Cadillac dealers was much better then in those... other places. they are very accurate. who attended us was George, great customer service.

My wife and I could not have been more pleased to do business with Ocean Cadillac and especially our salesman Jonathon. The attention to every detail,... the willingness to please his customer and the preparation of the car for delivery were above and beyond our high expectations. We purchased a previously owned Escalade and it is near impossible to tell that this car was ever driven. The care and attention provided by Jonathon and the staff at Ocean Cadillac was incredible. Even though we live quite a distance away, I would not hesitate to make the trip to do business with Ocean Cadillac in the future. I would highly recommend this dealership for the discerning customer with high expectations knowing that the dealership will exceed them!

We had a great experience at Ocean Cadilac our sales associates were very personable and accommodating We drove from Fort Myers to work with them and... are very satisfied with our purchase Everyone at the dealership was friendly and professional Most important we love our car!!!

Rogelio "Roger" was my salesman and what GEM he is. He made car buying a smooth process from the start. The welcoming phone call after I inquired about... the vehicle was so professional. The attention I was given made me feel like a spoiled brat. I loved every moment. Most of all I LOVE my new car and the family I have gained at Ocean Cadillac. See you soon for that car wash Roger.

Most unprofessional service i ever had with car dealers. I had rear parking system error on my dashboard, i came to dealership they were busy as usual... and i decide to come back another day. Meanwhile i had front accident, my bumper was cracked but nothing big happened. I came to dealership to check that "error" again while i was waiting for insurance to pay off for damages, Cadillac representative told me i have to pay $200 for check up, after 3 mins conversation they decide not to charge me. After they checked everything they said it's because of accident, i tried to explain that i had that issue before accident happened but no luck... I fixed my car, i came back on saturday, they didn't have mechanic, i came back on sunday they didn't have mechanic again.. I came back on monday, finally he was there)) They checked car and explain that issue was with sensors, i got my car back and it was saying on papers that car was washed, but it's wasn't even wipes in reality)) I called guy who fixed car and he said those sensors was replaced...now trying to figure it out who's right and who's not.. Not recommend that dealership to anyone!

Very poor customer service, they donot ask customer is there any offer price. I scheduled with two sales person, they are not available, I went with another... sales person, no clues. Gentleman cam he introduced he is manger, he told the price to sell, he didn't what customer looking, we walked out from dealership. I donot recommend my friends or family members

From the first time I visit Ocean, I haven't had a bad experience. The stakeholders are awesome, helpful, and patience. This brings me to sept. 12. Mr.... Elio Rodriquez was superb. His experience in customers service has been an excellent tool in dealing with me.

Had a deal worked over the phone but they sold the car before I could get there. Dealer did call and let me know which was awesome. I'm glad they didn't... make me come just to get me in the door to look at something else.