Reviews
I am Very happy the service.
I am Very happy the service. Scott is very good to advise to change the tires at the same time. I am always satisfied with the Naples dealer.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Sue, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Naples. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Stephanie Gonzalez answered all my questions and went out
Stephanie Gonzalez answered all my questions and went out of her way to help me decide what choices to make. She listened and was very responsive.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Kenneth, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Naples. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
It took four trips to the dealership to eventually find
It took four trips to the dealership to eventually find the problem. I?m complete the repairs. Service rider did an excellent job of staying on top of the situation until it was hopefully resolved.!
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
John, Thank you for your feedback. I understand you spoke with our Service Manager today, and all issues have been revolved. Your satisfaction is important to us. Terri Hibbard Director of Customer Relations Mercedes Benz of Naples
Thank you always Dear Jackie and Chris D in Service!
Thank you always Dear Jackie and Chris D in Service! No one takes care of my G as well as you do. You guys never dissapoiint!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Alexandra, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Naples! Please don't hesitate to reach out if there's anything additional we can do for you.
Someone drove into me in a parking lot.
Someone drove into me in a parking lot. I needed repairs to the rear wheel well, the wheel and the side panel. Now? It looks like new!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Judith, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
Every one at Mercedes Benz of Naples is excellent and
Every one at Mercedes Benz of Naples is excellent and very professional, always striving to please and be of service, very courteous and respectful of my time and money, especially my service adviser Scott Vermillion.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Alexia, thank you so much for your feedback about Mercedes-Benz of Naples! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!
Everything was perfect from the time I got there until I
Everything was perfect from the time I got there until I picked up my car and I felt like I was scared for And while taking care of them. I felt like I had a T-shirt on that said make me feel important.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Philip, thank you so much for your feedback about Mercedes-Benz of Naples! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!
Mercedes is a class above when it comes to service.
Mercedes is a class above when it comes to service. I have a BMW and had an Audi and VW. My rep Callie is great.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Gerard, we're glad to hear our staff took such great care of you! Here at Mercedes-Benz of Naples we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!
Very accommodating Great service , great service
Very accommodating Great service , great service ,beautiful facilities, very kind staff. Z z z z z z z z z z z z z z z
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Matthew, thank you so much for your feedback about Mercedes-Benz of Naples! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!
Excellent service, we received a recall and set it up-
Excellent service, we received a recall and set it up- Glen helped us and his service was excellent and customer service is impeccable. Thank you for making this so painless
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Eleanor, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!