Reviews
Thank you Janelle for a wonderful experience.
Thank you Janelle for a wonderful experience. Janelle was very helpful, knowledgeable and made me feel comfortable. Great experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your wonderful experience! We're so happy to hear that Janelle made you feel comfortable and provided helpful, knowledgeable service. She truly cares about making the process smooth and enjoyable. We appreciate your feedback and hope you continue to enjoy your new car!
His is our second time purchasing a new car with Toyota
His is our second time purchasing a new car with Toyota of Bourbonnais. Janelle is extremely professional and a pleasure to work with when buying a new car. Thanks for making the car buying process stress free!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful feedback! We're thrilled to hear that Janelle made your second car buying experience with Toyota of Bourbonnais stress-free and enjoyable. We truly appreciate your trust in us and are so happy to have you as a repeat customer. If you ever need anything in the future, don’t hesitate to reach out! Enjoy your new car!
Jenelle found me the exact car I was looking for , and
Jenelle found me the exact car I was looking for , and came in on her day off the very day it came in she took time to show me all the features the my new 2025 XSE Highlander has ! Thank u Janelle !! Dan the fiancé director was great ! giving me the best fiancé options available for me fast easy process ! Thanks Dan & Janelle !
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for sharing your experience! We're thrilled to hear that Janelle went above and beyond to help you find the perfect car and took the extra step to show you all the features of your new 2025 XSE Highlander. We're also happy to know that Dan made the financing process smooth and easy for you. Your kind words mean a lot, and we truly appreciate your trust in us. Enjoy your new vehicle, and we look forward to helping you again in the future!
Janelle was amazing to work with.
Janelle was amazing to work with. We will definitely be back for a new truck soon!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great feedback! We're so glad to hear that Janelle made your experience amazing. We can't wait to help you find your new truck when you're ready. See you soon, and thanks again for choosing us!
Janelle was very friendly and helpful.
Janelle was very friendly and helpful. It’s clear she takes her job seriously and I appreciated her explaining everything I needed to know about my new car!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words! We're thrilled to hear that Janelle provided you with such a positive experience. She truly cares about helping customers, and we're so glad she could guide you through everything you needed to know. Enjoy your new car, and we hope to see you again soon!
There’s a reason Janelle Hindman is the top sales persons
There’s a reason Janelle Hindman is the top sales persons on the team. She is quick to respond to questions in between visits. She’s honest and forthright and always willing to help.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your wonderful review! Janelle truly is a standout, and we're so glad to hear she was able to provide you with exceptional service. Her dedication and honesty are what make her such a valuable part of our team. We appreciate you recognizing her efforts, and we look forward to assisting you again in the future!
Janelle is always the best to work with!
Janelle is always the best to work with! Would always recommend her and the folks in Bourbonnais!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the kind words! We're so glad to hear that Janelle always provides you with the best experience. She's a true asset to the team, and we're lucky to have her! We appreciate your recommendation and look forward to working with you again in the future! 😊
The whole process of selecting and purchasing the car
The whole process of selecting and purchasing the car went very smoothly. There was no pressure of any kind in my experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're so happy to hear that your car-buying experience was smooth and pressure-free! It's our goal to make every step as easy and comfortable as possible for our customers. Thank you for sharing your feedback, and we hope you're enjoying your new car! 😊
Everyone was very friendly.
Everyone was very friendly. The process was easy and quick. I definitely recommend Toyota of Bourbonnais.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with us. We always strive to make the process as easy and enjoyable as possible. We appreciate your recommendation and look forward to serving you again in the future! 😊
Janelle was awesome to work with again!
Janelle was awesome to work with again! After a long wait for both of us, I traded in my 2012 Toyota Highlander Limited for a 2025 Grand Highlander Hybrid Nightshade Edition. The process was fair, timely and hassle free. Before I left, she went through all of the essentials and more to ensure I got a good head start on becoming familiar with all the great features. I highly recommend both Janelle and Toyota of Bourbonnais!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wow, what an upgrade! 🚗🎉 We're so happy to hear that Janelle made the process smooth and enjoyable for you. She truly goes above and beyond to ensure her customers feel confident in their new vehicles. Enjoy your 2025 Grand Highlander Hybrid Nightshade Edition, and thank you for your recommendation! 😊👏