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Charlie Clark Nissan

(109 reviews)

Reviews

(109 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Outstanding customer service

Outstanding customer service with Luis Rivera. He was a knowledgable employee, helpful and courteous. He made sure my vehicles needs were met.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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My new 2017 Nissan Pathfinder

My experience at Charlie Clark Nissan Harlingen was excellent with awesome service. My salesman Matthew Romero took very great care of us with very informative information that we needed to know about our vehicle and went above n beyond to make sure our experience was stress free. The excellent service didn't stop there Annette Rodriguez made sure my vehicle was looked over after i was concerned with some minor issues while getting my plates. Thanks everyone for your excellent service. 10 stars I love my 2017 Nissan Pathfinder

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Hector Barron

He did a great job during this process. He was on the hop on all his work and made me buy a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great sales man!

I was very satisfied with my Salesman, and with the terms that I purchased it. I love my new car! You have earned a loyal customer. This this the third vehicle I purchased from this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great staff

Lozano helped out wonderfully. He got back with me within minutes, had my vehicle evaluated, and had the problem fixed. The service staff fixed my vehicle and I was on my way in less than 1.5 hours

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Fast Servive

Fast, service with friendly faces. If you had cars parked near buy people could look over the new cars but sales people should leave them alone unless they ask for assistance.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Service

As you arrive you experience a great atmosphere and friendly Customer Service. The waiting time is never too long and I always end up leaving with a smile on my face.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Fantyastic service

Fast, courteous, clean, and did I mention fast. It was great and they were friendly sharing every detain about the service that was required.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service, caring sales men/women,all orginize

Excellent customer service, especially by Mr Xavier Gonzalez. His first concern is the customer, very pleased. Everybody knows that at Charlie Clark Nissan 99.9% leave with a car of their choice. Thank YOU!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Oil change

Friendly staff very attentive to the customer...its good to see the staff who helped me buy the car. Representavive who attended me explained in detail what exactly was done to my car and why some of the procedures w ere not and what maintance procedures he recommends for my next visit and the cost. I Will be finscially ready for my next visit. Thank you John

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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