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Spikes Ford

(1,259 reviews)
2023 consumer dealer award
View 3 awards
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award

Reviews

(1,259 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Spikes Ford from DealerRater.

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Great services

I am so happy whit the service you provide. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We really appreciate your business, Diogenes! Thanks again for your review!

mission tx quick lube

awesome service. great staff. friendly service and wornderful environment. where else can you get an oil change and shop for cars at the same time

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Clean

I bought a Ford Explorer , I did like the experience , the sales person was really nice and helpful , everyone there is very nice and attentive

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 3.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great customer service

Friendly staff , courteous and professional,clean work environment and waiting area

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We appreciate your review of your recent visit with us, Juan! Thanks again for always choosing Spikes Ford for all your vehicle needs!

Excellent customer service!!

Excellent customer service!! Very professional and friendly!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for taking the time to leave us your feedback, Ubaldo! We hope to see you here again in the future!

Great service

Excellent service , fast service , courteous , informative

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great people best deeler.

Domingo the sales person, is a hard worker and very professional. Roger Moya work hard and made my purchase to be enjoyable. Thank You Spikes team.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We really appreciate your wonderful comments, Randy! Thank you so much for your business!

Great People

I took in my car for service, Armando took very good care of me when i dropped off the car at your dealership. I was very happy and pleased with the outcome. Before I left I stopped at the cashiers to pick up my paperwork, Yadira and Yessenia were very friendly as well. Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Excellent Service

Excellent service, workers were very nice and happy. was very happy with everything. Will always return for service on my cars.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We're glad to hear everything was done to your satisfaction, Fred! Thanks again for your review!

rodriguez

good service all the time I get there , always a friendly service advisor

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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