Reviews
Great Service
I can not complain bout this dealership, Michael Ramirez is the very best at what he does.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Awesome customer service
Ford Mustang. Service was awesome thanks to Ronnie and Tony Casanova. Great customer service. I run a business in Mcallen and the friendly staff you have will keep Spikes Ford the dealership of choice..
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Martin Alaniz
very fast and friendly service, great location for getting good service
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
ATTN: Owner of Ford,
I would recommend Spikes Ford to everyone in and out of the Valley as they have the very BEST when it comes to CUSTOMER SERVICE AND CUSTOMER CARE and CUSTOMER CONCERNS and NEEDS. They are very CUSTOMER ORIENTED!!! Better than another Ford Dealership that I could mention real fast that refused to take care of a BRAND NEW CAR that I had purchased in less than a month from!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent customer service
2015 explorer --- very happy with service and staff
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service - Great People
Great people's derail overall experience. Their personal customer service makes us feel like our needs matter. B
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
2014 F150 The Works
Can trust yall! Most other Fords in Valley do not take pride in their work.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Friendly
Staff was incredibly friendly. Service was fast! Thanks!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
I bought a 2015 explorer and needed the first oil change. Great experience and got my vehicle in a timer manner.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
great service
The personal at spikes ford quick lane are great knowledgeable people. Good care of my truck with up most care. Will be back when when next service is due.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase