Reviews
Staff was very helpful in explaining all necessary
Staff was very helpful in explaining all necessary maintenance that would help vehicle run more efficiently.
Staff was very helpful in explaining all necessary
Staff was very helpful in explaining all necessary maintenance that would help vehicle run more efficiently.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Norma, thanks for taking the time to leave a review. If you're ever in need of more help, please let us know!
Bert Ogden McAllen Nissan makes buying a car easy!
Bert Ogden McAllen Nissan makes buying a car easy! They were attentive, courteous and absolutely helpful. Answered every question and explained every step clearly and thoroughly. Telling all my friends that is the place to get your car. We do!
Bert Ogden McAllen Nissan makes buying a car easy!
Bert Ogden McAllen Nissan makes buying a car easy! They were attentive, courteous and absolutely helpful. Answered every question and explained every step clearly and thoroughly. Telling all my friends that is the place to get your car. We do!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
M-c, thank you so much for your high rating! Please don't hesitate to reach out if there's anything additional we can do for you.
Excelente servicio, fui con Angel y me dio un trato
Excelente servicio, fui con Angel y me dio un trato profesional, me ayudó a conseguir lo que querÃa y muchas gracias a todo el staff por hacernos sentir cómodos.
Excelente servicio, fui con Angel y me dio un trato
Excelente servicio, fui con Angel y me dio un trato profesional, me ayudó a conseguir lo que querÃa y muchas gracias a todo el staff por hacernos sentir cómodos.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Héctor GarcÃa, thank you for sharing your positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
"I just purchased a 2024 Nissan Frontier Pro 4X from
"I just purchased a 2024 Nissan Frontier Pro 4X from Bert Ogden Nissan in McAllen, and I had the BEST experience EVER! The team went above and beyond to ensure a smooth and seamless transaction. The customer service was top-notch, and I felt valued and respected throughout the entire process. I'm loving my new truck, and I couldn't be happier with my purchase. If you're in the market for a new vehicle, look no further than Bert Ogden Nissan in McAllen! 5 stars isn't enough - I'd give them 10 stars if I could!"
"I just purchased a 2024 Nissan Frontier Pro 4X from
"I just purchased a 2024 Nissan Frontier Pro 4X from Bert Ogden Nissan in McAllen, and I had the BEST experience EVER! The team went above and beyond to ensure a smooth and seamless transaction. The customer service was top-notch, and I felt valued and respected throughout the entire process. I'm loving my new truck, and I couldn't be happier with my purchase. If you're in the market for a new vehicle, look no further than Bert Ogden Nissan in McAllen! 5 stars isn't enough - I'd give them 10 stars if I could!"
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jay, reviews like this give us motivation and help us ensure we provide high-quality care. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience! If you're ever in need of more help, please let us know!
my whole buying process was smooth as can be customer
my whole buying process was smooth as can be customer service was awesome. It can be very hard buying a car and overwhelming as well but the salesman was very patient with me and my credit i got approved and got the car i wanted! i recommend swinging by here
my whole buying process was smooth as can be customer
my whole buying process was smooth as can be customer service was awesome. It can be very hard buying a car and overwhelming as well but the salesman was very patient with me and my credit i got approved and got the car i wanted! i recommend swinging by here
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Alejandro, we really appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!
I love my new 2024 Nissan frontier.
I love my new 2024 Nissan frontier. Went in telling them exactly what I needed. I kayak fish and now I have space to camp out and take my kayak anywhere. I can also have my family sitting comfortably. The staff is great! And I love how they explained everything to me so I can understand. I'll definitely recommend to my friends and family.
I love my new 2024 Nissan frontier.
I love my new 2024 Nissan frontier. Went in telling them exactly what I needed. I kayak fish and now I have space to camp out and take my kayak anywhere. I can also have my family sitting comfortably. The staff is great! And I love how they explained everything to me so I can understand. I'll definitely recommend to my friends and family.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Barbara Garcia, thank you for sharing your positive experience! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
Bought a 2024 Nissan Titan best purchase ever wouldn't
Bought a 2024 Nissan Titan best purchase ever wouldn't trade it for nothing in this world. The saleman was excellent with all my questions . My credit wasn't all that good but they made it happen with a 3.9% interest rate. Highly recommend them to purchase with !
Bought a 2024 Nissan Titan best purchase ever wouldn't
Bought a 2024 Nissan Titan best purchase ever wouldn't trade it for nothing in this world. The saleman was excellent with all my questions . My credit wasn't all that good but they made it happen with a 3.9% interest rate. Highly recommend them to purchase with !
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Angel, your satisfaction is our top priority. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Made the process of buying a car at most ease compared to
Made the process of buying a car at most ease compared to other dealerships. Will definitely be returning back when looking for a used and new vehicle.
Made the process of buying a car at most ease compared to
Made the process of buying a car at most ease compared to other dealerships. Will definitely be returning back when looking for a used and new vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello M, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
Do not buy a vehicle in this Bert Ogden!
Do not buy a vehicle in this Bert Ogden! We Bought a New 2023 Rogue in March 2023 and I have been having so many issues with it. They tell you when your vehicle stays overnight they will loan you a vehicle which is not true! They always say they don't have any available. The Service Manager says "Nissan only sends us the car and we sell and fix them that is it!" We've bought new cars in other Dealerships and never had this bad service like this one! Google up Nissan Roque's and there are a lot of people complaining about it.
Do not buy a vehicle in this Bert Ogden!
Do not buy a vehicle in this Bert Ogden! We Bought a New 2023 Rogue in March 2023 and I have been having so many issues with it. They tell you when your vehicle stays overnight they will loan you a vehicle which is not true! They always say they don't have any available. The Service Manager says "Nissan only sends us the car and we sell and fix them that is it!" We've bought new cars in other Dealerships and never had this bad service like this one! Google up Nissan Roque's and there are a lot of people complaining about it.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
DON'T TRUST RICHIE
GOT A CALL FROM RICHIE THAT IF I WAS STILL INTERESTED IN BUYING A CAR (APPIED ONLINE) AND I TOLD HIM THAT IT WAS MY SON THAT HE WAS LOOKING FOR A USED TRUCK AND THAT HE WAS DISSAPOINTED ON ANOTHER DEALERSHIP,THE SALEMAN FROM THE OTHER DEALERSHIP COULDN'T WORK WITH $400 TO $550 PAYMENTS WITH A TRADE IN FOR A NO DOWN PAYMENT, I TOLD HIM THAT IS WEREN'T GOING OVER TO THE DEALERSHIP IF WE WERE GOING TO BE DISSAPOINTED AGAIN AND HE ASKED WHAT DID WE WANTED AND I TOLD HIM THAT THE SAME DEAL FROM THE OTHER DEALERSHIP. HE TOLD ME THAT THEIR WAS A TRUCK THAT HE HAD AND HE CAN WORK WITH WE WANTED AND HE CAN ACCEPT MY TRADE IN AND PAY ME TOP $ AND I WOULD NOT NEED A DOWN AND WITH PAYMENT THAT I HAD ASKED. SO WE GO TO THE DEALERSHIP AND SPOKE TO RICHIE AND HE TOLD ME THAT THE TRUCK HAS BEEN SOLD AND HE TRIED TO CALL ME BUT I DIDNT ANSWER THE PHONE. SO I TOLD HIM THAT'S OK, AND TOLD ME THAT HE WAS GOING TO LOOK IN THE WEBSITE IF THIERS ANY TRUCKS IN STOCK THAT IT HASNT BEEN POSTED AND A SALEMAN PULLS UP WITH A TRUCK, THINKING THAT RICHIE WAS A SALESMAN WHEN HE WAS A MANGER OF ANOTHER DPT. THE SALEMAN TOLD ME THAT THIS WAS THE ONLY TRUCK THEY HAD AND HE WAS GOING TO HELP ME, TOLD HIM THAT TRUCK IS NEWER AND MORE EXPENSIVE AND IT WASNT GOING TO WORK WITH THE AMOUNT THAT I HAD AGREED WITH RICHIE, THE SALEMAN TOLD ME THAT HE DOSESNT KNOW IF IT WILL BE SAME OFFER THAT BUT WE CAN TRY TO GET IT CLOSE. HE CAME BACK WITH AN OFFER OF GIVING ME THE MINIMUM AMOUNT OF THE TRADE IN AND NEEDED A DOWNPAYMENT AND WITH PAYMENTS OF $989 FOR A 2016 TRUCK.THIS GUYS TICK YOU TO COME IN AND THEN THEY TELL ''SORRY WE CANT WORK WITH YOUR OFFER" SO THIS IS THE WORSE DEALERSHIP IN THE RGV , DONT TRUST THEM WHEN THEY CALL YOU CAUSE THEY ARE THE BEST LIERS.
DON'T TRUST RICHIE
GOT A CALL FROM RICHIE THAT IF I WAS STILL INTERESTED IN BUYING A CAR (APPIED ONLINE) AND I TOLD HIM THAT IT WAS MY SON THAT HE WAS LOOKING FOR A USED TRUCK AND THAT HE WAS DISSAPOINTED ON ANOTHER DEALERSHIP,THE SALEMAN FROM THE OTHER DEALERSHIP COULDN'T WORK WITH $400 TO $550 PAYMENTS WITH A TRADE IN FOR A NO DOWN PAYMENT, I TOLD HIM THAT IS WEREN'T GOING OVER TO THE DEALERSHIP IF WE WERE GOING TO BE DISSAPOINTED AGAIN AND HE ASKED WHAT DID WE WANTED AND I TOLD HIM THAT THE SAME DEAL FROM THE OTHER DEALERSHIP. HE TOLD ME THAT THEIR WAS A TRUCK THAT HE HAD AND HE CAN WORK WITH WE WANTED AND HE CAN ACCEPT MY TRADE IN AND PAY ME TOP $ AND I WOULD NOT NEED A DOWN AND WITH PAYMENT THAT I HAD ASKED. SO WE GO TO THE DEALERSHIP AND SPOKE TO RICHIE AND HE TOLD ME THAT THE TRUCK HAS BEEN SOLD AND HE TRIED TO CALL ME BUT I DIDNT ANSWER THE PHONE. SO I TOLD HIM THAT'S OK, AND TOLD ME THAT HE WAS GOING TO LOOK IN THE WEBSITE IF THIERS ANY TRUCKS IN STOCK THAT IT HASNT BEEN POSTED AND A SALEMAN PULLS UP WITH A TRUCK, THINKING THAT RICHIE WAS A SALESMAN WHEN HE WAS A MANGER OF ANOTHER DPT. THE SALEMAN TOLD ME THAT THIS WAS THE ONLY TRUCK THEY HAD AND HE WAS GOING TO HELP ME, TOLD HIM THAT TRUCK IS NEWER AND MORE EXPENSIVE AND IT WASNT GOING TO WORK WITH THE AMOUNT THAT I HAD AGREED WITH RICHIE, THE SALEMAN TOLD ME THAT HE DOSESNT KNOW IF IT WILL BE SAME OFFER THAT BUT WE CAN TRY TO GET IT CLOSE. HE CAME BACK WITH AN OFFER OF GIVING ME THE MINIMUM AMOUNT OF THE TRADE IN AND NEEDED A DOWNPAYMENT AND WITH PAYMENTS OF $989 FOR A 2016 TRUCK.THIS GUYS TICK YOU TO COME IN AND THEN THEY TELL ''SORRY WE CANT WORK WITH YOUR OFFER" SO THIS IS THE WORSE DEALERSHIP IN THE RGV , DONT TRUST THEM WHEN THEY CALL YOU CAUSE THEY ARE THE BEST LIERS.
- Customer service 3.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 3.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hi Eli, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (956) 631-6666.