Bert Ogden Nissan

Im sorry to say that Nissan consumer was going to take care of it on a good will, but Jessica after my heart attack said it took too long after y'all dropped the ball for 6 months, then when I had a heart attack and couldn't make it in you discontinued the goodwill.So don't tell me anything... None of this would be going on to begin with.If you didn't deliver a damaged vehicle......

Thank you for the wonderful 5-star review, Ramon! We’re so glad to hear your service visit went smoothly and that our team kept you updated and well taken care of throughout the process. That level of attentiveness is exactly what we strive for.😊 Our team at Bert Ogden Nissan truly appreciates your support and looks forward to providing you with another exceptional experience on your next visit! Dale gas!🚗

Thank you for the awesome 5-star love and calling us the BEST in Texas! 🌟 Quick oil changes, super courteous & friendly team, perfect customer service — we're pumped you felt it all and had a great time 😄 Thank you for the shoutout! Come back soon, we'll keep cranking that top-tier energy! Dale gas! 🚗

Thank you so much, Betty, for the wonderful 5-star review! 🌟 Our team pours their heart into making every guest feel right at home, and it means everything to hear that came through for you. The fact that you'd recommend us to your friends and family is the best compliment we could ask for! We'd love to welcome you. and them, back anytime soon. Thanks again for your kind words and for trusting Bert Ogden Nissan McAllen!

Thank you for your kind words! We’re glad our team was helpful, maintained a great attitude, and made the service process easy to understand. We appreciate you choosing Bert Ogden Nissan McAllen.

Thank you for taking the time to share your feedback. We’re sorry to hear that your visit did not fully meet your expectations. At our Nissan dealership, every vehicle that comes through our service department receives a complimentary multi-point inspection. This inspection is designed to assess the overall condition of key components such as tires, brakes, battery, belts, hoses, and fluid conditions so we can accurately report any recommendations needed for your vehicle. As part of our standard process, windshield washer fluid is the only fluid routinely topped off at no charge. Other fluids—such as engine oil, coolant, brake fluid, and transmission fluid—are critical to vehicle performance and safety and, when low or degraded, require proper servicing or flushing rather than simply topping off. This ensures the vehicle is maintained correctly and helps prevent potential long-term issues. Regarding tire pressure, we appreciate you bringing this to our attention and will use your feedback to reinforce consistency in our inspection process. We truly value your business and your feedback, as it helps us continue to improve. Please feel free to contact us directly if you’d like to discuss your visit further—we’d be happy to assist.

Thank you for taking the time to share this. We’re happy to hear Jayme provided attentive care and clear explanations throughout your visit. We appreciate you choosing Bert Ogden Nissan McAllen.

Thank you for choosing us! We’re glad to hear you received great customer service and had a positive experience. We truly appreciate having you as part of the Bert Ogden Nissan McAllen family.

It’s great to hear your visit was smooth and enjoyable! We’re glad our team could assist you efficiently and professionally. Thank you for trusting Bert Ogden Nissan McAllen.

Hi Rene, thank you so much for your wonderful feedback! We’re thrilled to hear that our service agent and technician were able to resolve your SUV issue quickly. It means a lot to know that your experience with us stands out among dealerships across the country. We’ll be sure to share your kind words with the team and look forward to serving you again!