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West Palm Beach Kia

(596 reviews)

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(596 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of West Palm Beach Kia from DealerRater.

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Customer service was very great!

Customer service was very great! Manuel, made sure to go over everything that I was getting worked on my car and really nice. However I do think Kia should charge their Kia family pay way less than $700 plus for tires especially since we are actually customers and apart of the Kia family

Customer service was very great!

Customer service was very great! Manuel, made sure to go over everything that I was getting worked on my car and really nice. However I do think Kia should charge their Kia family pay way less than $700 plus for tires especially since we are actually customers and apart of the Kia family

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Luis was great from the start of my service with kia

Luis was great from the start of my service with kia service department at Greenway kia

Luis was great from the start of my service with kia

Luis was great from the start of my service with kia service department at Greenway kia

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Thank you for taking the time to leave a review and sharing your wonderful experience! We’re so glad to hear that Luis made a great impression from the start of your service experience. At Greenway Kia, we strive to provide both professional and friendly service, and it's wonderful to know that Luis delivered on that promise. We truly appreciate your business and look forward to assisting you again in the future!

Consumer response

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Very helpful and pleasant, Kayle is excellent sales

Very helpful and pleasant, Kayle is excellent sales person, and finance manager was very helpful too.

Very helpful and pleasant, Kayle is excellent sales

Very helpful and pleasant, Kayle is excellent sales person, and finance manager was very helpful too.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

We're delighted to hear that Kayle and our finance manager provided you with excellent service at Greenway Kia West Palm Beach. Thank you for the kind words, and enjoy your new vehicle!

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Dear Julian Giménez from Greenway Kia West Palm Beach.

Dear Julian Giménez from Greenway Kia West Palm Beach. Thanks so much again for your help with purchase of my new 2025 Kia Seltos on Thursday June 19 2025 Your friendly and caring approach made the process very easy for me. I'll definitely recommend your services to my family and friends. The customer service was outstanding, and the product was exactly what I was looking for.” “I was so pleased with the service I received from this business. They went above and beyond to help me find the perfect item.” Sincerely Graciela Rosario

Dear Julian Giménez from Greenway Kia West Palm Beach.

Dear Julian Giménez from Greenway Kia West Palm Beach. Thanks so much again for your help with purchase of my new 2025 Kia Seltos on Thursday June 19 2025 Your friendly and caring approach made the process very easy for me. I'll definitely recommend your services to my family and friends. The customer service was outstanding, and the product was exactly what I was looking for.” “I was so pleased with the service I received from this business. They went above and beyond to help me find the perfect item.” Sincerely Graciela Rosario

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for sharing your experience with Julian and the team at Greenway Kia West Palm Beach! We're delighted to hear that our customer service made purchasing your new 2025 Kia Seltos a breeze. We appreciate your recommendation and look forward to assisting any friends or family in the future!

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I worried for a week and a half about purchasing three

I worried for a week and a half about purchasing three new tires. Luis may not have known that, I received very good service from him, and I thank everyone who worked on my car. Thanks again Luis.

I worried for a week and a half about purchasing three

I worried for a week and a half about purchasing three new tires. Luis may not have known that, I received very good service from him, and I thank everyone who worked on my car. Thanks again Luis.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
Worked with:
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Dealer response

Tyrone, we're delighted to hear that Luis and the team at Greenway Kia West Palm Beach provided you with excellent service for your new tires. Thank you for choosing us!

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Thank you Emery for the great customer service you

Thank you Emery for the great customer service you provided when I brought my Telluride in for service. You were polite, respectful and you kept a smile on your face. You answered all of my questions without any hesitation. You kept me informed about the service process. I drive over an hour away to get service at Greenway KIA because of the amazing customer service. Thanks again Emery for your phenomenal service.

Thank you Emery for the great customer service you

Thank you Emery for the great customer service you provided when I brought my Telluride in for service. You were polite, respectful and you kept a smile on your face. You answered all of my questions without any hesitation. You kept me informed about the service process. I drive over an hour away to get service at Greenway KIA because of the amazing customer service. Thanks again Emery for your phenomenal service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

TaMeka, we're delighted to hear that Emery provided such outstanding service during your visit at Greenway Kia West Palm Beach. It's wonderful knowing our team's efforts make the drive worthwhile for you. Thank you for sharing your experience!

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Cesar was a great salesperson he was very polite very

Cesar was a great salesperson he was very polite very informative and provided a great experience

Cesar was a great salesperson he was very polite very

Cesar was a great salesperson he was very polite very informative and provided a great experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

We are grateful to have earned your business. Thanks for taking the time to leave us a review! - Cesar and the Greenway Kia West Palm Beach Team

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Hi service was great I had to keep calling everyday but

Hi service was great I had to keep calling everyday but thanks to Reginald he was great he was very nice & helpful, polite. He really help me very well I would pick him for my service guy everytime! Keep up the great work Reginald! #5 stars ⭐️ ⭐️⭐️⭐️⭐️

Hi service was great I had to keep calling everyday but

Hi service was great I had to keep calling everyday but thanks to Reginald he was great he was very nice & helpful, polite. He really help me very well I would pick him for my service guy everytime! Keep up the great work Reginald! #5 stars ⭐️ ⭐️⭐️⭐️⭐️

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Marquita, it's great to hear Reginald provided you with such helpful service at Greenway Kia West Palm Beach. We'll be sure to pass along your kind words, and we look forward to assisting you in the future. Safe travels!

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Great service Reginald was a great help he took care of

Great service Reginald was a great help he took care of everything very polite & nice & polite I would recommend him anytime! 5 stars!

Great service Reginald was a great help he took care of

Great service Reginald was a great help he took care of everything very polite & nice & polite I would recommend him anytime! 5 stars!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Marquita, thank you for the glowing review! We're delighted to hear Reginald provided such excellent service at Greenway Kia West Palm Beach. We appreciate your recommendation and look forward to seeing you again!

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They ripped me off for my training.

They ripped me off for my training. They ripped me off for my new car. This dealer is not honest for anything please go to another dealer

They ripped me off for my training.

They ripped me off for my training. They ripped me off for my new car. This dealer is not honest for anything please go to another dealer

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for telling us about this. We are very sorry to hear that you had a negative experience. Please contact us directly, and we’ll work to resolve the matter together.

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