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(590 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of West Palm Beach Kia from DealerRater.

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Greenway Kia makes you feel at home like you’re part of

Greenway Kia makes you feel at home like you’re part of the family there from the salesman to the service managers everybody in there very friendly and the car is a good car. I say two thumbs up at five stars thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Tammy, we're delighted to know that you felt like part of the family at Greenway Kia West Palm Beach. It's great to see your two thumbs up and five stars! Safe travels!

Alex in Service Department was professional and efficient

Alex in Service Department was professional and efficient and took care of my Kia Optima which needed tires and tune up. The drop-off was quick, and Alex kept in touch during the service and when I picked up the car I was delighted to see it had been washed and vacuumed. I am so pleased with the Greenway Service Department.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Phil, we're glad to know Alex and our service department at Greenway Kia West Palm Beach met your expectations! We aim for efficient and professional care every time. Thanks for trusting us with your vehicle!

Terrible experience with service department, had a motor

Terrible experience with service department, had a motor replacement done under warranty. The whole time I had to call for information. Service advisor Joseph never called or texted at all. When the work was complete the manager called me saying Joseph said I was coming to pick up my car, which was news to me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Joseph Stephen was very knowledgeable.

Joseph Stephen was very knowledgeable. Very approachable listens to what I have to say attentively.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

We're elated that Joseph has offered accommodating assistance and expertise! Thank you for working with us at Greenway Kia West Palm Beach.

La atención siempre es excelente, muy preocupados de

La atención siempre es excelente, muy preocupados de todos los detalles y un trabajo de primera calidad

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Sergio, gracias por sus amables palabras sobre nuestro equipo en Greenway Kia West Palm Beach. Nos alegra saber que está satisfecho con la atención y el trabajo de calidad que ha recibido. Gracias por elegirnos!

Excellent service department my service guy was Emery he

Excellent service department my service guy was Emery he was great. He informed me about everything that was being done in my car. Great service guy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

Maria, we're delighted to know that Emery provided you with excellent service at Greenway Kia West Palm Beach. We appreciate your feedback and look forward to assisting you in the future!

This location was the worst.

This location was the worst. I was misinformed about the recommended services by Joann the so called manager as well as the service department. I would NEVER recommend this Green way location. My WORST experience ever.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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My car buying experience with Steven Valdez and the

My car buying experience with Steven Valdez and the Finance Representative Shauna was handled in a professional and personal manner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Bea, it's great to know that Steven and Shauna made your car-buying experience a positive one at Greenway Kia West Palm Beach. Thanks for sharing!

I am vry pleased with the experience I had at Greenway

I am vry pleased with the experience I had at Greenway Kia in West Palm Beach Fl. The salesman was pleasant, helpful, easy to work with and answered all my questions. He had patience and worked hard to put me in the car I wanted.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Sheri, we're delighted to know you had a positive experience at Greenway Kia West Palm Beach! Our team always aims to provide helpful and patient service. Enjoy your new car!

Great team and the personal services are excellent

Great team and the personal services are excellent they're offering us a multiple options.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thanks so much for taking the time to share your five-star experience with the Greenway Kia West Palm Beach team!

Dealer response

Thank Francy for taking the time to share your five-star experience with the Greenway Kia West Palm Beach team!

Consumer response

Exelente team's great experience with Mrs Gordon