Reviews
This was my first visit and was treated as a VIP, plus I
This was my first visit and was treated as a VIP, plus I got a free car wash
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for this excellent review of Greenway Kia West Palm Beach! We are grateful for your business!
Just had my car serviced & my representative Allan was
Just had my car serviced & my representative Allan was great & kept me informed all along. It was done faster than anticipated because the tech stayed over to get it done which was most appreciated on holiday week.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're so glad to know that Allan and our team at Greenway Kia West Palm Beach provided you with great service. It's wonderful to see your appreciation for their dedication, especially during a holiday week! Thanks for the review!
My husband and I were pleasantly surprised, and extremely
My husband and I were pleasantly surprised, and extremely satisfied with our experience with Greenway Kia of West Palm! From the moment we met Leslie, our sales person, we instantly felt comfortable, not pressured, she was very informative and helpful every step of the way in the process of purchasing our beautiful brand new Kia teleride. The entire team was great , from the initial discussions on pricing and models, all the way to the financing and us driving away with our beautiful new vehicle!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for sharing the details of your recent car-buying experience at Greenway Kia West Palm Beach with Leslie! We're thrilled to hear our team ensured such a positive purchase and we wish you safe miles ahead in your beautiful new vehicle!
Everything perfect
Perfect Perfect Perfect Perfect Perfect Perfect. Service is perfect. Employers are very professional. Environment clean and friendly. Beverages nice and hot. Everything was very Perfect
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Keith, it's fantastic to know that you had a perfect experience at Greenway Kia West Palm Beach! We're glad our team and services met your expectations. Thanks for the review!
Severely over-torqued lug nuts
Brought my girlfriend's Soul in for service which included a tire rotation. The lug nuts were way over-torqued. They were torqued tight enough to cause damage to the lugs and warp the rotors. When I retorqued them to the proper 80 ftlbs, there were a couple that were so chewed up I could barely get a socket on them.
- Customer service 4.0
- Buying process —
- Quality of repair 2.0
- Overall facilities 4.0
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
I'm sorry to read about your experience with the tire rotation service. This certainly doesn't sound like the attentive and professional service we strive for and I apologize for any inconvenience or damage caused. We'd like to look into this further — please reach out at your earliest convenience so we can make things right. Thank you, Joanne Henninger - Service Manager - 561-433-1511 Ext. 205
Service done at this dealership
I had a great experience going to get my oil changed at this dealership, with Gerson he had great customer service and they all were so kind!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Kylee, we're glad to know Gerson and our team at Greenway Kia West Palm Beach provided you with a great experience getting your oil change. Thanks for the positive feedback!
Very professional great atmosphere good customer service
Very professional great atmosphere good customer service good inventory lots of cars to choose from all colors
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to know you had a positive experience at Greenway Kia West Palm Beach! Our team strives to provide excellent customer service and a wide variety of cars. Thanks for the review, we appreciate it!
Great service
Gerson in service was great! Definitely recommend. Everything went smoothly. I get an oil change at this dealership often. I will return for future car services.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're glad to know that Gerson and our service team at Greenway Kia West Palm Beach provided you with a great experience! We appreciate your recommendation, and look forward to seeing you for future car services. Safe travels until then!
My service advisor Evelyn was excellent took care of my
My service advisor Evelyn was excellent took care of my needs, and my car very pleased with Greenway Kia
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are glad to hear that Evelyn and Brad took excellent care of your service needs. Thank you for choosing Greenway Kia West Palm Beach!
Excellent service from my service advisor Evelyn
Brad Davis is an excellent person to work with
Great Experience!
Great experience getting my car serviced at Greenway Kia. The service technician Emery was extremely nice, understanding and most importantly was very helpful. 10/10 experience, Emery couldn’t have done a better job.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Julian, we're delighted to know Emery provided you with such a positive experience at Greenway Kia West Palm Beach. Thanks for the high praise and 10/10 rating!