Al Packer Ford Royal Palm Beach

Sales person Glenn Dunn answered the phone, reviewed the details of the SUV I saw online and met me in the lot a little while later. After a short test drive, and a shorter negotiation, we wrote the check with the finance guy and drove away with a new car for my daughter. Glenn was a pleasure to work with!

Ashley Moore was very friendly and explained everything. Great customer service! Sales Manager Mark Catalunya was very helpful and stood behind the company and put a new tire on my car. I would recommend AL PACKER WEST TO ANYONE. THEY KNOW HOW TO TREAT PEOPLE.

I had excellent service. The service people were all very helpful. They had good attitudes and went out of their way to help get the issue resolved. I was impressed. I even had a follow up call and that was right after I left to make sure my car was taken car of. I appreciate that kind of service.

I went in to test drive a few cars and ended up leasing a 2016 Ford Fusion. The car is really sexy! Love the turbo in it and all the features are awesome. This is a step up from my 2001 Ford Ranger. The salesman, Mike Strassman, was not pushy and was able to get me into the car I wanted without breaking the bank. The experience was great, well not the paperwork, but he took the time to answer my questions and was willing to work within my budget. Definitely will lease again from Ford after my 3 years is up.

Ashley Moore takes care of me like family. i never have to worry about whether it is going to be done right or on time. He has been my service advisor for over 10 years and i would not have anyone else. Thank you, Ashley!!!!!!!

We purchased a 2015 F150 Platinum and Glenn Dunn was one of the best salesman I have dealt with and I have purchased over 10 vehicles from various dealers over the years. Highly recommend him.

Micheal Strassman was excellent. I never once felt pressured an he answered all my questions. He even stayed an hour after closing to finish helping me. Thanks Vik Joseph for helping me also! Your a great friend! Ford is lucky to you both

Ashley Moore is very polite, remembers your name, gets back to you and leaves a message if requested, an extremely nice person. Al Packer Ford should be proud to have such a great employee and person working for them!!! I try to deal with Ashley, but all of the other members of the Ford Team are great, but have dealt with Ashley for years. Thank you, Ashley for a job well done!!!

Gary Reilly did a great job getting me in and quickly .Plus saying want the problem was.

Glen Dunn made buying a new vehicle a pleasure! From walking through the door to driving off the lot.