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Jaguar Palm Beach

(476 reviews)
Visit Jaguar Palm Beach
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–7:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 9:00am–5:00pm
Sunday Closed Closed
New (877) 268-3216 (877) 268-3216
Used (877) 509-9857 (877) 509-9857
Service (877) 467-1326 (877) 467-1326

Reviews

(476 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Why Did We Wait?

Buying a really beautiful and dealer-maintained Jaguar XJ from Palm Beach Jaguar, and sales agent Brian Gutierrez, was a delight, and the results perfect. A great vehicle in immaculate condition; great follow-up and personal service; and a fair price. This was a pleasure. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Doesn’t get better than this

Traded in my F Pace for...a new F Pace. Brian Gutierrez was great to work with and got me exactly what I wanted at the price i wanted. The entire sales process was without hassle or pressure. Staying with WPB Jaguar was a no brainer as they have great service and I didn’t want to give that up with a new brand. If you’re looking for a Jaguar or don’t realize you should be looking for one - I highly recommend you check them out.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Another great experience.

Bob has done my service and repair since day one. Always up front with any additional concerns and or costs. Very expeditious. I always feel my car is in good hands.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Frankly, I’m shocked by how poor my experience was at...

Frankly, I’m shocked by how poor my experience was at this dealership. I came in for what I expected to be a routine repair of my A/C since my jag has less than 10k mile and is under warranty. What I found was a disorganized operation (took 3 days from drop-off for them to even look at the car) with rude staff (in particular, Bob) and egregious prices - literally more than 2x higher than my home jag dealership ($2,500 for the repair vs. $1,200). Suffice to say, I will not be returning to this dealership and very likely won’t be purchasing another Jag / Land Rover in the future.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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Great dealership

We purchased our F type with Lance Pane. He is very knowledgeable and helpful. Susan Fox in Service is always professional, thorough, accommodating and friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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?????

Armand Copani is outstanding. He is polite, knowledgable, courteous and true to his word. I really appreciate his assistance whenever my car needs a repair.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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My service experience with Bob Bohm at Jaguar Palm Beach...

My service experience with Bob Bohm at Jaguar Palm Beach was, and has always been, superior. Bob always explains very clearly and thoroughly what will be done and how long the service will take. If other issues arise he promptly makes me aware of what the repair involves and how much it will cost. I appreciate the flawless rental car process. I have returned to Jaguar Palm Beach during the eighteen years that I have owned Jaguar vehicles because I implicitly trust the company’s Service Department.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

Excellent overall service experience. Very prompt and...

Excellent overall service experience. Very prompt and professional. Took care of all necessary service requirements. Quick and easy access for the loaner vehicle. This is definitely one of the best dealers for service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

AS USUAL THE SERVICE PROVIDED BY BOB BOHM WAS UP TO PAR....

AS USUAL THE SERVICE PROVIDED BY BOB BOHM WAS UP TO PAR. HE KEPT ME ABREAST OF WHAT WAS GOING ON WITH THE CAR AND APPROXIMATELY WHEN THE CAR WOULD BE READY. THE ITEMS I NEEDED COMPLETED WERE ALL DONE SO.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

Bob Bohm: The Best! Service Professional.difficult...

Bob Bohm: The Best! Service Professional.difficult situation with a dead animal in the engine compartment. Rare occasion/ dealt with perfect professional skills. Bob handled perfectly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.