Reviews
Why Did We Wait?
Buying a really beautiful and dealer-maintained Jaguar XJ from Palm Beach Jaguar, and sales agent Brian Gutierrez, was a delight, and the results perfect. A great vehicle in immaculate condition; great follow-up and personal service; and a fair price. This was a pleasure. Thank you.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Doesn’t get better than this
Traded in my F Pace for...a new F Pace. Brian Gutierrez was great to work with and got me exactly what I wanted at the price i wanted. The entire sales process was without hassle or pressure. Staying with WPB Jaguar was a no brainer as they have great service and I didn’t want to give that up with a new brand. If you’re looking for a Jaguar or don’t realize you should be looking for one - I highly recommend you check them out.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Another great experience.
Bob has done my service and repair since day one. Always up front with any additional concerns and or costs. Very expeditious. I always feel my car is in good hands.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Frankly, I’m shocked by how poor my experience was at...
Frankly, I’m shocked by how poor my experience was at this dealership. I came in for what I expected to be a routine repair of my A/C since my jag has less than 10k mile and is under warranty. What I found was a disorganized operation (took 3 days from drop-off for them to even look at the car) with rude staff (in particular, Bob) and egregious prices - literally more than 2x higher than my home jag dealership ($2,500 for the repair vs. $1,200). Suffice to say, I will not be returning to this dealership and very likely won’t be purchasing another Jag / Land Rover in the future.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Great dealership
We purchased our F type with Lance Pane. He is very knowledgeable and helpful. Susan Fox in Service is always professional, thorough, accommodating and friendly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
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Armand Copani is outstanding. He is polite, knowledgable, courteous and true to his word. I really appreciate his assistance whenever my car needs a repair.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
My service experience with Bob Bohm at Jaguar Palm Beach...
My service experience with Bob Bohm at Jaguar Palm Beach was, and has always been, superior. Bob always explains very clearly and thoroughly what will be done and how long the service will take. If other issues arise he promptly makes me aware of what the repair involves and how much it will cost. I appreciate the flawless rental car process. I have returned to Jaguar Palm Beach during the eighteen years that I have owned Jaguar vehicles because I implicitly trust the company’s Service Department.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent overall service experience. Very prompt and...
Excellent overall service experience. Very prompt and professional. Took care of all necessary service requirements. Quick and easy access for the loaner vehicle. This is definitely one of the best dealers for service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
AS USUAL THE SERVICE PROVIDED BY BOB BOHM WAS UP TO PAR....
AS USUAL THE SERVICE PROVIDED BY BOB BOHM WAS UP TO PAR. HE KEPT ME ABREAST OF WHAT WAS GOING ON WITH THE CAR AND APPROXIMATELY WHEN THE CAR WOULD BE READY. THE ITEMS I NEEDED COMPLETED WERE ALL DONE SO.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Bob Bohm: The Best! Service Professional.difficult...
Bob Bohm: The Best! Service Professional.difficult situation with a dead animal in the engine compartment. Rare occasion/ dealt with perfect professional skills. Bob handled perfectly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair