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LaBelle Dodge Chrysler Jeep RAM

(134 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 8:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 8:30am–7:00pm
Tuesday 8:30am–7:00pm 8:30am–7:00pm
Wednesday 8:30am–7:00pm 8:30am–7:00pm
Thursday 8:30am–7:00pm Closed
Friday 8:30am–7:00pm 8:30am–7:00pm
Saturday 8:30am–6:00pm 8:30am–6:00pm
Sunday 11:00am–5:00pm 11:00am–5:00pm
New (877) 279-9305 (877) 279-9305
Used (877) 279-9307 (877) 279-9307
Service (877) 279-9316 (877) 279-9316

Reviews

(134 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of LaBelle Dodge Chrysler Jeep RAM from DealerRater.

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Great Friendly Dealership

Always very friendly and helpful and fast service. Highly recommend for sales and service. Most honest dealership I have ever been too when purchasing a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Jaimee, thank you for your recommendation and awesome review for both our Sales and Service Team. We are elated to know you always have such fast, friendly, and helpful experiences here at LaBelle Dodge Chrysler Jeep RAM. Do not hesitate to reach out if there's anything else we can do for you.

Best Deal For Sure

They had the best price advertised online and after visiting everyone in the area they still had the best price for the same Ram 1500. The staff was really nice and I liked my overall experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Stevie, thanks for this amazing review! It is so great to know you enjoyed our amazing prices here at LaBelle Dodge Chrysler Jeep RAM. Come see us again for any of your future vehicle needs.

Absolute horrible experience, the dealership, math, and

Absolute horrible experience, the dealership, math, and the hidden fees in this place are absolutely ridiculous. Was super excited and ready to make a 2 Hour Dr. for a vehicle that I've been looking for for over three months. However, something inside me told me to give them a call find out what my out the door price was mind you the purchase price was just under $16800. How in the world is my out the door price $24,500??? They add so many hidden fees that they don't tell you about I would not recommend this place exactly why they have a 1.5 star review.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, Thank you for taking the time to share this feedback. It would be appreciated to have the chance of speaking with you regarding the out-the-door price you were offered by our Sales Team for the vehicle in question. Please reach out to me at a time that works best for you. I hope to connect with you soon, Bobby Collins General Manager 863-302-7553 bcollins@plattnerautomotivegroup.com

Nasty place

Bill tried to sell me a van.We went inside to his desk.There was a cup of spilled coffee on his desk.Nobody ever cleaned it off.Nasty.So we negotiated over a cup of spilled coffee.Fake prices here.Added over 2k accessories to deal.(all dealer fees) Bye bye bill.....you looked like you needed that coffee

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Eddie, Your feedback is important to us at LaBelle Dodge Chrysler Jeep RAM. It would mean a lot to us to have the chance of speaking with you regarding your overall experience with our Sales Team. Please use the contact information below to reach out to me at a time that works best for you. I appreciate your time, Bobby Collins General Manager 863-302-7553 bcollins@plattnerautomotivegroup.com

No honest list price here

All these 1 atar reviews are spot on. Over $7000 in mark up. Dang I was in shock a $13,000 car and they quoted me over $20,000 out the door. Hahaha can't wait til the State of Florida catches up with you and fines you into bankruptcy!!!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hello, We take your feedback seriously here at LaBelle Dodge Chrysler Jeep RAM and would appreciate having the chance of speaking with you regarding our pricing. Please reach out to me so that we can discuss this matter further. Thank you, Bobby Collins General Manager 863-302-7553 bcollins@plattnerautomotivegroup.com

Skip this stealership

Skip this dealership. Biggest con dealership in the entire Chrysler franchise. What they advertised for the price of their cars isn't what you'll be given when you arrived to make purchasing options. The markup and unnecessary add-ons.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Hello Vince, We always welcome customer feedback as it helps us to improve the customer experience. When you have a moment, please reach out so we can discuss pricing and your overall experience with our Sales Team. Thank you, Bobby Collins General Manager 863-302-7553 bcollins@plattnerautomotivegroup.com

Extremely dishonest and shady. Avoid at all costs.

Advertises vehicle prices ~20% lower than they will actually sell it for. "Dealer Fees" such as key fob warranty ($500), reconditioning fee ($1,000) add up to almost $5000 on a $40,000 vehicle. Extremely dishonest and shady. Avoid at all costs.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hello Robert, Thank you for sharing your feedback. It would be appreciated to be given the chance of speaking with you further regarding our pricing here at LaBelle Dodge Chrysler Jeep RAM. Please email me with your preferred contact information. I look forward to connecting with you, Bobby Collins General Manager 863-302-7553 bcollins@plattnerautomotivegroup.com

Truly You Deserve Better Than This Dealership

Flew from Chicago to Florida to pick up my vehicle I was advised the cost of the vehicle was approximately $13,988. When I arrived the dealership advised me there were a additional fees. Per the final receipt I would need to pay the following ON TOP of the price. "Transport Fees: $399.00" (moving it from one dealership to another. Unnecessary since I was flying from Illinois to FL to pick up wherever the car was listed. Also illegal per FL law. Must be included in the vehicle listing price). “Car cleaning “Reconditioning Fee: $1199.00.” When I brought up that FL Law also firmly states vehicle cleaning is to be included in the listing price they insisted it was a specialized cleaning service and that Everyone had to pay it. “Extra Car Key Fee: $329.00” They charged me for a second car key, which the car did not come with. Charged me for new plates - I already had plates. They insisted they couldn’t be transferred. ($200 for tax, title, registration, then an additional 89.84 for tags) and then sent me a secondary letter in the mail saying I now owed them an additional $300+ dollars for the same service. “Charged me for a LowJack $599.99.” Security system that they personally installed when I advised them I did not want it and already had a security system in mind I intended to purchase they told me I had no choice and that everyone had to pay the fee. I went from $13,988.00 to $20,049. Additionally, Prior to arrival I provided my Approved Capital One Loan and gave them the verbal approval to reach out to Capital One for the details. Instead of utilizing this refenced loan the dealership, without my consent, ran my credit across 12 DIFFERENT BANKS, two of them belonging to Chrysler, and at no point in time reached out to Capital One for my approved rate. (At least not until after I inquired upon the status of it on site. ) AND LET ME ADD - They offered me my first two oil changes for free at Chrysler/Dodge/Jeep since I was driving back to Illinois that weekend. When I tried to use it when I got back, Chrysler/Dodge/Jeep wouldn't accept it. I called Labelle to find out why. It's cause it can only be used there. Give a customer from Chicago free oil changes only at the Labelle Dodge and Chrysler location? This place is a joke. Overall this dealership is illegally charging customers. Openly. And when you question why they are charging fees the State of Florida specifically requires to be included in the listing price they tell you, “if you don’t want it then just go then. Leave and don’t buy it.” AFTER you’ve put a $1000 non-refundable fee to hold the car. AFTER you’ve travelled over 500 miles to pick it up. This is how they bulldoze you into a purchase. When I left with my vehicle I just accepted that I was robbed. That I’d been abused as a consumer. I chalked it up to luck and put the entire, stressful time behind me. I could sue, but I told myself what it cost to sue would essentially be what I would be paying my lawyer in the long run for the work. SO I LEFT. And then I get a letter in the mail requesting more money, fees they forgot to add or are now adding on for their convenience. And I am fed up. If that is the case, let us take all our receipts and move it to a higher court. FRIENDS, THERE ARE SMARTER PLACES TO SPEND YOUR MONEY. Don't let the search wear you down so much that you let this dealership or ANY of its similarly owned sister locations assist you.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 2.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Flew from Chicago to Florida to pick up my vehicle I was

Flew from Chicago to Florida to pick up my vehicle I was advised the cost of the vehicle was approximately $13,988. When I arrived the dealership advised me there were a additional fees that I needed to pay in order to purchase. Per the documented receipt I would need to pay the following ON TOP of the price. "Transport Fees: $399.00" (moving it from one dealership to another. Unnecessary since I was flying from Illinois to FL to pick up wherever the car was listed. Also illegal per FL law. Must be included in the vehicle listing price). “Car cleaning “Reconditioning Fee: $1199.00.” When I brought up that FL Law also firmly states vehicle cleaning is to be included in the listing price they insisted it was a specialized cleaning service and that Everyone had to pay it. “Extra Car Key Fee: $329.00” They charged me for a second car key, which the car did not come with. Charged me for new plates - I already had plates. They insisted they couldn’t be transferred. ($200 for tax, title, registration, then an additional 89.84 for tags) and then sent me a secondary letter in the mail saying I now owed them an additional $300+ dollars for the same service. “Charged me for a LowJack $599.99.” Security system that they personally installed when I advised them I did not want it and already had a security system in mind I intended to purchase they told me I had no choice and that everyone had to pay the fee. I went from $13,988.00 to $20,049. Additionally, Prior to arrival I provided my Approved Capital One Loan and gave them the verbal approval to reach out to Capital One for the details. Instead of utilizing this refenced loan the dealership, without my consent, ran my credit across 12 DIFFERENT BANKS, two of them belonging to Chrysler, and at no point in time reached out to Capital One for my approved rate. (At least not until after I inquired upon the status of it on site. ) AND LET ME ADD - They offered me my first two oil changes for free at Chrysler, Dodge, Jeep since I was driving back to Illinois that weekend. When I tried to use it, Chrysler/Dodge/Jeep wouldn't accept it. I called the dealership to find out why. It's cause it can only be used there. Give a customer from Chicago free oil changes only at the Labelle Dodge and Chrysler location. This place is a joke. Overall this dealership is illegally charging customers. Openly. And when you question why they are charging fees the State of Florida specifically requires to be included in the listing price they tell you, “if you don’t want it then just go then. Leave and don’t buy it.” AFTER you’ve put a $1000 non refundable fee to hold the car. AFTER you’ve travelled over 500 miles to pick up. This is how they bulldoze you into a purchase. When I left with my vehicle I just accepted that I was robbed. That I’d been abused as a consumer. I chalked it up to luck and put the entire, stressful time behind me. I could sue, but I told myself what it cost to sue would essentially be what I would be paying my lawyer in the long run for the work. SO I LEFT. And then I get a letter in the mail requesting more money, fees they forgot to add or are now adding on for their convenience. And I am fed up. If that is the case, let us take all our receipts and move it to a higher court. I am owed : Transport $399. LowJack $599.99. Extra Key that was never received $329.00. Return of cleaning fee $1199. : IN TOTAL $2526.99. It would be my pleasure to escalate this legally if this can not be resolved. And in regards to the lowjack, since I STILL had to invest in my security system when I returned to Illinois, (because LoJack wouldn't stop an 8 year-old.) I am happy to take out the little $600.00 USB and return it to them as well. People, there are smarter places to spend your money. Don't let the search wear you down so much that you let this dealership or ANY of its similarly owned sister locations assist you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great dealership!

Great dealership! Patrick, one of the managers, helped me get the vehicle I always wanted.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello and congratulations on your new vehicle. We are happy to see that our Sales team at LaBelle Dodge Chrysler Jeep RAM was able to place you in your perfect vehicle. We look forward to your next visit.