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Mullinax Ford of West Palm Beach

(937 reviews)
Visit Mullinax Ford of West Palm Beach
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 8:00am–3:00pm
Sunday 12:00pm–5:00pm Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
New (888) 477-5928 (888) 477-5928
Used (888) 503-7312 (888) 503-7312
Service (888) 651-9459 (888) 651-9459

Reviews

(937 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mullinax Ford of West Palm Beach from DealerRater.

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Great experience !!

Buying my 2018 Fusion was the best car buying experiences I've had. The sales rep, Dave Pakula, was very professional and gave my wife and I excellent service. Jeremy H. also did a great job getting us through all the paper work. I think the people at Mullinax did a job !!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

car sold as CPO

Car advertised as a CPO by Ford/Mullinax Ford anything but. Most outer panels on exterior of car repainted at one time. I expected salesman to be upfront, had issue with decal taken off by dealer, When I called to express my disappointment, I was totally blown off by both salesman and GM. I took car to body shop to get estimate on making repair, that is when I was informed by several repair shops that car had numerous panels repainted and done so poorly, This car should never had been listed as a CPO but rather wholesaled out.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great experience at Mullinax Ford!

From my initial online inquiry at midnight on Saturday to our purchase Wednesday afternoon, the salesperson made car-buying smooth and pressure-free. He was extremely knowledgeable, helpful, and professional. I am telling everyone I know about Mullinax!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Awesome

Bought my new 2017 focus st as my first car love it and love the way i was treated at the dealer salesman knew what he was talking about the car and have awesome prices Would go back another car from them I recommend them

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great sales rep, great upfront price

I just bought a Ford Edge Titanium 2018 from this dealer. My sales rep was Ricky Gilpin, he was an honest and provided excellent customer service. While started shopping around, I asked the same question: "What Ford Edge 2018 model/options to include leather seats/navigation system", and here are the response from 2 dealers: 1. Ford Edge Sport (from Grieco Ford of Delray) 2. Ford SEL + 201A package. (from Ricky Gilpin, sales rep of Mullinax Ford of Palm Beach) I was impressed with the honest and knowledge of Mullinax's sales rep, Ricky Gilpin, their upfront price policy, and did not have to waste time for price negotiation with him. Before, during, and post vehicle purchase from this dealer, my sales did excellent job, anything I requests he always make sure my requests were good taken care of, he was above and beyond customer service to satisfy his customers, well done Ricky Gilpin. The only problem I had with this dealer was the mortgage agent, the new tag fee original listed in my agreement as $411, my sales rep told me it would be cheaper if i transfer my old tag to new vehicle. But when I met a mortgage agent(I don't need to name him here), that mortgage agent told me the new tag fee would be $595. Of course I did not agree with that, after told Ricky Gilpin, he switched my mortgage application to another mortgage agent (Germin? sorry if I'm not mention his name correct), Germin helped me completed mortgage application very smooth and quickly, finally i only paid for transfered tag fee around $250. Overall, I am very satisfy with this dealer, I would recommend this dealer to everyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Car Buying Experience

Our family purchased 6 cars from this dealership over the last 3 years. Every time we deal with the same salesperson and our experience has always been nothing less than amazing. From the beginning of the process to the time of delivery everything goes smoothly. Mullinax Ford on Northlake Blvd in Palm Beach Gardens has secured us as their clients time and time again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Mrs. Doutre

Very enjoyable and Brittany was very thorough and educational about every question I had. Purchasing the car was easy and simple and I would refer Brittany to all my friends and neighbors.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Ray is the best ever!!

Best auto buying experience. Very accommodating and seamless purchase. I?m a repeat buyer. My go to Ford dealer. Excellent treatment. And I love my new C-Max

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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New car purchase

Excellent experience upfront pricing no dealer fees. Great inventory to choose from. This was my second vehicle purchased from Mullinax of Palm Beach and I plan on purchasing another vehicle in the very near future. Billy made my purchase enjoyable.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Overall great!

I recently purchased a 2018 Ford F150 from Mullinax Ford. The sales people offered great service. Very knowledgeable and extremely helpful. They made the buying process easy and fast. Definitely check out Mullinax Ford if you're looking for a great vehicle and great service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.