Reviews
Easy to schedule appointments.
Easy to schedule appointments. Comfortable waiting area. Friendly staff. Professional and courteous staff also nice cars on the lot
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We had 3 vehicles that needed service this week.
We had 3 vehicles that needed service this week. Sara Hanley came up with a great solution to our problem. Thanks so much.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Sunrise Ford delivered an excellent and professional
Sunrise Ford delivered an excellent and professional service experience. They provided clear and detailed updates, ensuring my vehicle was repaired and road worthy.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The customer service received was excellent and we were
The customer service received was excellent and we were very pleased with Jennifer’s help
- Customer service —
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Poor communication and followup.
Poor communication and followup. Failure to complete agreed upon terms. Overall a general lack of honesty.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
It seems that they’re short in people and are too busy to
It seems that they’re short in people and are too busy to establish a culture of customer service based in attention, communication and customer engagement. Management should prioritize customer service and not profit, is painfully obvious that as a business their priorities are not the clientele, sales and service employees seem fatigue to no fault of their own.
- Customer service —
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
My problem was addressed promptly and professionally.
My problem was addressed promptly and professionally. I was very satisfied with both the service and the staff.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Scheduled, on time .
Scheduled, on time . Helped with transportation to and from shop. Repairs done well.Thank you
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
With help from Sara, we are always able to get an
With help from Sara, we are always able to get an appointment when we need it. The work is always quick and accurate.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Young salesman did good job, making us feel a ease, did
Young salesman did good job, making us feel a ease, did much of the phone tech stuff himself to save time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car