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Sunrise Ford

(1,476 reviews)
Visit Sunrise Ford
Sales hours: 8:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:30am–6:00pm
Tuesday 8:00am–8:00pm 7:30am–6:00pm
Wednesday 8:00am–8:00pm 7:30am–6:00pm
Thursday 8:00am–8:00pm 7:30am–6:00pm
Friday 8:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 8:00am–3:00pm
Sunday 11:00am–5:00pm Closed
New (772) 732-2482 (772) 732-2482
Used (772) 732-2491 (772) 732-2491
Service (772) 732-2388 (772) 732-2388

Reviews

(1,476 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sunrise Ford from DealerRater.

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Easy to schedule appointments.

Easy to schedule appointments. Comfortable waiting area. Friendly staff. Professional and courteous staff also nice cars on the lot

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

We had 3 vehicles that needed service this week.

We had 3 vehicles that needed service this week. Sara Hanley came up with a great solution to our problem. Thanks so much.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Sunrise Ford delivered an excellent and professional

Sunrise Ford delivered an excellent and professional service experience. They provided clear and detailed updates, ensuring my vehicle was repaired and road worthy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The customer service received was excellent and we were

The customer service received was excellent and we were very pleased with Jennifer’s help

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Poor communication and followup.

Poor communication and followup. Failure to complete agreed upon terms. Overall a general lack of honesty.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

It seems that they’re short in people and are too busy to

It seems that they’re short in people and are too busy to establish a culture of customer service based in attention, communication and customer engagement. Management should prioritize customer service and not profit, is painfully obvious that as a business their priorities are not the clientele, sales and service employees seem fatigue to no fault of their own.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

My problem was addressed promptly and professionally.

My problem was addressed promptly and professionally. I was very satisfied with both the service and the staff.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Scheduled, on time .

Scheduled, on time . Helped with transportation to and from shop. Repairs done well.Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

With help from Sara, we are always able to get an

With help from Sara, we are always able to get an appointment when we need it. The work is always quick and accurate.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Young salesman did good job, making us feel a ease, did

Young salesman did good job, making us feel a ease, did much of the phone tech stuff himself to save time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.