Sunrise Ford

While I have had some issues with some other members on the team, Charlie has been great. Working with him over the phone seems like he is resolving issues in a timely manner, and he returns phone calls in a timely fashion as well.

Short and sweet Friendly and attentive and welcoming Always there when I need them to be

Very efficient and everyone was informative, never have had an issue with this dealership caring for my vehicle.

The service advisor greets you when you arrive. Listens to your need. While in waiting area the service writer will let you know when your vehicle will be ready.

Having just moved to Florida, I was in search of a local Ford dealer - I couldn’t be more grateful that I found Sunrise Ford. “LC” in service provides the highest level of customer service!!!! He went above & beyond to resolve an issue my husband & I were having with our new truck. Because of his excellent service, Sunrise Ford is now “our” dealership

They are very accommodating and professional. The young gentleman that came to my condo to check on my recall was very respectful and informative. Thank you.

We're very friendly, got me on right away and kept me informed of progress Great

Did great work on my truck and fixed a battery issue under warranty. 2 new batteries!

Need a detail shop and quality control needs to be better. Need to ensure vehicle is cleaned properly

I have been going there for about two years, never had an issue with my warranty and coverage. For some reason in May they lost my coverage and had me pay for my oil change. I left that day and forwarded them a copy of my coverage so they could send me back my money. They refunded me back weeks later. Then I went this time and they lost the coverage plan AGAIN. And wanted to argue with me that 'maybe their dealership wasn't affiliated with the coverage'. They even argued with me on the date I was there for my last oil change. I told them May 12th and they kept trying to tell me I was just there in June which I was not. I was very disappointed. Whoever I dealt with just seemed to want to argue with me instead of looking into the file first and investigating. Instead he made himself look stupid.