Reviews
Write a reviewWent to get help with the radio and John came to our
Went to get help with the radio and John came to our rescue and explained and help to get set up. Really nice gentleman at Alan Jay the salesman who sold us our truck and Mr Gene Davis were GREAT.
Went to get help with the radio and John came to our
Went to get help with the radio and John came to our rescue and explained and help to get set up. Really nice gentleman at Alan Jay the salesman who sold us our truck and Mr Gene Davis were GREAT.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you! I'm thrilled to hear that John was able to assist you with the radio setup and that you had a positive experience with both the salesman and Mr. Gene Davis at Alan Jay Ford of Wauchula. We truly appreciate your kind words, and we look forward to seeing you again for any future needs. Enjoy your truck! Sincerely, The Alan Jay Ford of Wauchula Team
Great experience-highly recommend
I have never written a review before but felt I had to say a BIG THANK YOU to Robert and the team at Alan Jay. I have been to dozens of dealerships recently looking for a truck. You guys were the best that I walked into. You treated me great and I appreciate it. Highly recommend this dealership. I drove 2 hours one way and it was worth the drive.
Great experience-highly recommend
I have never written a review before but felt I had to say a BIG THANK YOU to Robert and the team at Alan Jay. I have been to dozens of dealerships recently looking for a truck. You guys were the best that I walked into. You treated me great and I appreciate it. Highly recommend this dealership. I drove 2 hours one way and it was worth the drive.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, thanks for your praise and kind comments about our team. Your recommendation means so much to us and we're so happy to have earned it. We do hope we can be of assistance in the future. Take care! Sincerely, The Alan Jay Ford of Wauchula Team
F250 tire rotation
Paid for tire rotation, marked tires before entering dealer. Paid bill and check tires and they did not rotate. When I return to question the job,was told they rotated side to side. They didn’t do the job. But what could I do. Never trust them again
F250 tire rotation
Paid for tire rotation, marked tires before entering dealer. Paid bill and check tires and they did not rotate. When I return to question the job,was told they rotated side to side. They didn’t do the job. But what could I do. Never trust them again
- Customer service —
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing your thoughts and feedback with us, Rex. We strive to provide the gold standard of service for all of our customers. We’d very much like to learn more about your experience and work toward a solution with you. Please reach out to us at your earliest convenience. Sincerely, The Alan Jay Ford of Wauchula Team
Amazing customer service.
The customer service is out of this world. They are friendly and knowledgeable. I thought my car was doing something funny and instead of blowing me off, they checked it out.
Amazing customer service.
The customer service is out of this world. They are friendly and knowledgeable. I thought my car was doing something funny and instead of blowing me off, they checked it out.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great customer service
Everyone at the dealership is great. They treat you like part of the family. I can always trust what they tell me.
Great customer service
Everyone at the dealership is great. They treat you like part of the family. I can always trust what they tell me.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
They we're awesome. Did an awesome job all depts very courteous staff we're very thorough i worj in customer service industry kudos
Great service
They we're awesome. Did an awesome job all depts very courteous staff we're very thorough i worj in customer service industry kudos
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Recall repaired
Teresa and Courtney are always friendly and courteous and keep me completely updated about my truck and the dealership in general.
Recall repaired
Teresa and Courtney are always friendly and courteous and keep me completely updated about my truck and the dealership in general.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Overall car inspection
Inspection of vehicle was a plus thought you would just grease and change oil. Appointment was quick, service fast and friendly.
Overall car inspection
Inspection of vehicle was a plus thought you would just grease and change oil. Appointment was quick, service fast and friendly.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
I really liked the experience their I made a good decision in going there. It was great service. Great people there.
Great service
I really liked the experience their I made a good decision in going there. It was great service. Great people there.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service and clean facilities.
I like that it doesn't take too long to do an oil change. The price is reasonable. It doesn't take long to get an appointment for some services.
Great service and clean facilities.
I like that it doesn't take too long to do an oil change. The price is reasonable. It doesn't take long to get an appointment for some services.
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase