Reviews
Write a reviewEveryone is always so friendly and helpful which is appreciated. Will definitely go back again
Everyone is always so friendly and helpful which is appreciated. Will definitely go back again
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We’re thrilled to hear that you found our team at Alan Jay Ford of Wauchula to be friendly and helpful. We appreciate your feedback and look forward to seeing you again soon! Sincerely, The Alan Jay Ford of Wauchula Team
There was a service agent named Russell who was absolutely amazing! He was kind, thoughtful, and extremely helpful!
There was a service agent named Russell who was absolutely amazing! He was kind, thoughtful, and extremely helpful!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful feedback! I'm thrilled to hear that Russell provided you with such exceptional service at Alan Jay Ford of Wauchula. We pride ourselves on our team, and it's great to know that his kindness and helpfulness made a positive impact on your experience. We hope to see you again soon! Sincerely, The Alan Jay Ford of Wauchula Team
Went to get help with the radio and John came to our rescue and explained and help to get set up. Really nice gentleman at Alan Jay the salesman who sold us our truck and Mr Gene Davis were GREAT.
Went to get help with the radio and John came to our rescue and explained and help to get set up. Really nice gentleman at Alan Jay the salesman who sold us our truck and Mr Gene Davis were GREAT.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you! I'm thrilled to hear that John was able to assist you with the radio setup and that you had a positive experience with both the salesman and Mr. Gene Davis at Alan Jay Ford of Wauchula. We truly appreciate your kind words, and we look forward to seeing you again for any future needs. Enjoy your truck! Sincerely, The Alan Jay Ford of Wauchula Team
Patient and Understanding. David and Gene were very patient and understanding of our needs and budget at a time when we unexpectedly had to buy a car. They patiently worked with us for a couple weeks to find the perfect fit.
Patient and Understanding. David and Gene were very patient and understanding of our needs and budget at a time when we unexpectedly had to buy a car. They patiently worked with us for a couple weeks to find the perfect fit.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We're thrilled to hear that David and Gene provided you with such patient and understanding service while helping you find the perfect car to fit your needs and budget. At Alan Jay Ford of Wauchula, we strive to ensure a positive experience for our customers. We appreciate your feedback and look forward to seeing you again soon! Sincerely, The Alan Jay Ford of Wauchula Team
Friendly & Professional Staff. I had questions about our bill & they were patient with me & helped me understand it. Facility was easy to find. It was very clean inside and out.
Friendly & Professional Staff. I had questions about our bill & they were patient with me & helped me understand it. Facility was easy to find. It was very clean inside and out.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review. Please come visit us if you need anything else, be it service or sales. Sincerely, The Alan Jay Ford of Wauchula Team
Thank you for doing a great job! Keep up the great work’
Had my truck repaired at this place. Paid over $2000. Then upon further inspection, found out what they charged me for wasn't even performed. I would not recommend this dealership.
Had my truck repaired at this place. Paid over $2000. Then upon further inspection, found out what they charged me for wasn't even performed. I would not recommend this dealership.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Our dealership goal is to provide exceptional service to every single customer. It appears you did not receive this experience with us. We would like the opportunity to speak with you to work on resolving this issue. Please contact us at your earliest convenience. Sincerely, The Alan Jay Ford of Wauchula Team
I have never written a review before but felt I had to say a BIG THANK YOU to Robert and the team at Alan Jay. I have been to dozens of dealerships recently looking for a truck. You guys were the best that I walked into. You treated me great and I appreciate it. Highly recommend this dealership. I drove 2 hours one way and it was worth the drive.
I have never written a review before but felt I had to say a BIG THANK YOU to Robert and the team at Alan Jay. I have been to dozens of dealerships recently looking for a truck. You guys were the best that I walked into. You treated me great and I appreciate it. Highly recommend this dealership. I drove 2 hours one way and it was worth the drive.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, thanks for your praise and kind comments about our team. Your recommendation means so much to us and we're so happy to have earned it. We do hope we can be of assistance in the future. Take care! Sincerely, The Alan Jay Ford of Wauchula Team
Thanks to Gene, Tommy, Mark and Brandon. Outstanding work getting my 2022 F150. My truck is awesome.
Thanks to Gene, Tommy, Mark and Brandon. Outstanding work getting my 2022 F150. My truck is awesome.
- Customer service
- 5.0
- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Alan Jay Ford of Wauchula Team
Gene Davis made this shopping experience above and beyond looking at multiple trucks we finally found the best pic thank you.
Gene Davis made this shopping experience above and beyond looking at multiple trucks we finally found the best pic thank you.
- Customer service
- 5.0
- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Alan Jay Ford of Wauchula Team
Paid for tire rotation, marked tires before entering dealer. Paid bill and check tires and they did not rotate. When I return to question the job,was told they rotated side to side. They didn’t do the job. But what could I do. Never trust them again
Paid for tire rotation, marked tires before entering dealer. Paid bill and check tires and they did not rotate. When I return to question the job,was told they rotated side to side. They didn’t do the job. But what could I do. Never trust them again
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- Buying process
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- Quality of repair
- 1.0
- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing your thoughts and feedback with us, Rex. We strive to provide the gold standard of service for all of our customers. We’d very much like to learn more about your experience and work toward a solution with you. Please reach out to us at your earliest convenience. Sincerely, The Alan Jay Ford of Wauchula Team