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Bill Jarrett Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (192 reviews)
Sales hours: 8:00am to 5:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 8:00am–7:00pm 7:30am–5:30pm
Tuesday 8:00am–7:00pm 7:30am–5:30pm
Wednesday 8:00am–7:00pm 7:30am–5:30pm
Thursday 8:00am–7:00pm 7:30am–5:30pm
Friday 8:00am–7:00pm 7:30am–5:30pm
Saturday 8:00am–5:00pm 7:30am–5:30pm
Sunday Closed Closed

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (192 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bill Jarrett Ford from DealerRater.

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Great Salesperson!

Marie, Is a great asset to your dealership! She is very warm, personable and very professional in her relationships with her customers. Also she is very knowledgeable about the product and could easily answer any of our questions from engine specifications to how to set up blue tooth. Her follow up with us and the system set-up was impeccable. We could not have asked for a better buying experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your business at Bill Jarrett Ford, Avon Park!

Great

Great customer service. Above and beyond. Doug always is great. We will continue to do business with Bill Jarrett Ford!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your business at Bill Jarrett Ford, Avon Park!

Service report

According to what I asked they only did a partial completion of The Works that was on special. They changed oil, tires, etc. Not sure if all the things on The Works list were done as they were not marked. Still, love the service department and they wonderful way they treat their customers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are happy you found us so helpful! Please let us know if there is ever anything else we can do for you in the future!

Good service from good people.

Good service from good people. Good service from good people. Good service from good people. Good service from good people.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your business at Bill Jarrett Ford, Avon Park!

Great place always

Always a great experience at Bill Jarrett & my service advisor , jeanine is the bomb.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi, Joseph! We are happy to hear of your positive experience with our dealership. We listen to the needs of every customer, and we are happy our team was able to provide you with great guidance and knowledgeable expertise.

Very happy with service!

The girl at counter at first was a bit short, but after a bit she was very good. But first impression means a lot. All things were handled very well and got in and out in a favorable amount of time. Like the service there and will continue.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi, Rochelle! Thank you for your positive review. We respect our customer's time and budget so we hope to see you here again!

My experience.

Everyone is always polite and smiling. The waiting room is always clean and comfortable. I also love the videos we can watch. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Explorer sold

Explorer was already sold but still on cars . Com. Total waste of time

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Ball joints, wheel alignment and tire purchase

Jarret Ford is a good dealer, offer quiality service

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you, Charlene, for the glowing review! The staff at Bill Jarrett Ford always strives to provide personable and excellent customer service.

Donn Goodwin

Tom was great to handle all my needs to get my car fixed with quality parts even if he had to search for them!!!! He was always professional and polite each time he called me to keep me updated. The shop was always neat and clean. There was a "happy, productive group of workers" who showed respect towards Tom. Definitely a great place to work and all were productive. At this point in time I am very pleased with the work done on car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for the feedback. The staff at Bill Jarrett Ford always strives to provide personable and excellent customer service. We greatly appreciate your business and thank you again for the review!