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Crown Buick GMC

(1,141 reviews)
2023 national dealer award
View 25 awards
2023 national dealer award 2023 state dealer award 2022 state dealer award 2021 national dealer award 2021 state dealer award 2020 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2018 state dealer award 2017 national dealer award 2017 national dealer award 2017 state dealer award 2017 state dealer award 2016 state dealer award
2025 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(1,141 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Crown Buick GMC from DealerRater.

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MR AND MRS KENNETH STONE

WE TRAVELED FROM NORTHERN FLORIDA. MADE AN APPOINTMENT WITH TAMMY WAGNER TO VIEW A 2014 BUICK ENCORE. OUTSTANDING VEHICLE AND SALES . WE WILL BUY ALL CARS FROM TAMMY AND RECOMMEND HER. CROWN BUICK GMC.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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SATISFIED CUSTOMER

THE SALESPERSON (BOB COWART) WAS VERY KNOWLEDGEABLE AND A GREAT PERSON TO DEAL WITH. AL LEO ASSISTED IN THE NEGOTATIONS. I WAS VERY SATISFIED WITH THE END RESULTS.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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HAPPY CUSTOMER

WAS AN AMASING DAY TODAY AT GMC ST PETERSBURG BOB COWART ASISTED US THROUT THE WHOLE PROOCESS WHAT A NICE EXPERIENCE TO COUNT WITH PEOPLE THAT LIKE TO HELP OTHER AND MAKE THEN REALLY HAPPY EVERYTHING FABULOS PLEASE I CAN FORGET TO MENTION MIKE MATHIS THE SALES MANAGER GREAT JOB DONE VERY SATISFIED

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Friendly and professional

Tom Chenel was friendly and professional. He helped me quickly with all that I needed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Exceeded our expectations!

Our Sales Consultant was Mr, Mike Clark. The experience started when I submitted an internet inquiry to several dealers. Mr. Clark responded within minutes of my inquiry. I provided information on the kind of vehicle my wife and I were looking for. The next day we traveled over 60 miles to the dealership in St. Petersburg. When we arrived Mr. Clark had the vehicles we had discussed already lined up and ready for us to look at and test drive. It didn't take long after the test drive for us to decide on our new GMC Terrain. The professionalism and quality of service that Mr. Clark and the staff at the Crown Dealership not only met, but exceeded our expectation in both price and customer service. He even called us the next day to make sure our drive home was safe and enjoyable. We couldn't be happier with our decision to go with Crown.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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survey

we loved sales lady TAMMY WAGNER a real asset to your bussiness she totally loves her job as is plain to see she went above and beyond what she had to do. she got us a loaner car when we had the diamond coating done. every one at crown buick was great .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Very happy customer

Just purchased a 2014 GMC Acadia from Crown GMC and we were nothing but 100 percent pleased. From start to finish both Bob Cowart and Mike Mathis worked togther as a team to make us a happy customer We will reccomend Crown to everyone and will be back. We appreciated their honesty and hard work with us. Krystal

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Awesome place to deal with...

Tom Chenel and Laszlo bent over backwards to accomodate our most demanding requirements. We had no intentions of even buying a vehicle but walked out with 2013 Sierra due to sales professionals treating us like family members. Will come back for future vehicle purchases.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We appreciate you taking the time to write this great review. Painless and efficient visits are what we aim for, so it is pleasing to hear that our sales team took such great care of you. Enjoy your new vehicle and we look forward to seeing you in the future. Your Friends at Crown Buick GMC

The easiest car buying experience I've ever had!

We worked with Tammy to purchase my 2014 GMC Acadia. It was by far the least stressful car buying experience I have ever had. We started looking online through our Am Ex pricing service and were contacted by Tammy. She was not pushy at all. Tammy was honest from the start with pricing and she was able to get me everything I wanted for a VERY fair price. We will certainly be going back when the time comes. Thanks Tammy!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for writing the wonderful review! We are happy to hear of your satisfaction during your visit to Crown. We look forward to the opportunity to assist with any service your Acadia might need in the future. Your Friends at Crown Buick GMC

great service. friendly.

i am very happy with the service that i have received.. they worked with us to get what we wanted and we received a great deal of respect from the dealer Bob Cowart. the manager Mike Mathis was awesome and met with us a few times and gave us the attention and gave us what we wanted...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for providing us with a review of your experience at Crown Buick GMC. We are delighted to hear that we were able to match you with the right car and within the price range you were looking for. Have fun showing off your new car! Your Friends at Crown Buick GMC