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Crown Buick GMC

(5,001 reviews)
2023 national dealer award
View 26 awards
2023 national dealer award 2023 state dealer award 2022 state dealer award 2021 national dealer award 2021 state dealer award 2020 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2018 state dealer award 2017 national dealer award 2017 national dealer award 2017 state dealer award 2017 state dealer award 2016 state dealer award
2026 consumer dealer award 2025 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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Reviews

(5,001 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Crown Buick GMC from DealerRater.

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I have been working with Tammy Wagner for months now and she is so kind and patient with me. I ended up not buying a car but she is very pleasant to work with. I have always bought my cars at Crown and are very satisfied with them. Tammy is exceptional!!

I have been working with Tammy Wagner for months now and she is so kind and patient with me. I ended up not buying a car but she is very pleasant to work with. I have always bought my cars at Crown and are very satisfied with them. Tammy is exceptional!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for your positive review! We are glad Tammy was kind and helpful. Our guests' satisfaction is our top priority and we hope you do not hesitate to give us a call if there is ever anything more that we may help you with.

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Tammy Wagner gave exceptional service. She is professional. She made it easy. I would highly recommend her.

Tammy Wagner gave exceptional service. She is professional. She made it easy. I would highly recommend her.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind review! We are glad Tammy provided you with the A+ service you deserve and ensured your visit was as smooth as possible. She will be honored to have earned your recommendation. Safe travels!

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Jay is very courteous and respectful. His work ethics are highly valued. We love the customer Care experience that he provides each visit.

Jay is very courteous and respectful. His work ethics are highly valued. We love the customer Care experience that he provides each visit.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

Since you mentioned this being a recurring experience with Jay, it's worth acknowledging that consistency first. His courteous, respectful approach and strong work ethic clearly come through at every visit, creating the kind of customer care experience that keeps you coming back. Our team looks forward to being your trusted destination for all your automotive care.

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Tammy Wagner leased me 4 Buicks. She makes it a great experience every time. Go see her

Tammy Wagner leased me 4 Buicks. She makes it a great experience every time. Go see her

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Four leases with Tammy is quite the track record, and we're glad she's made each one feel just as great as the last. Thank you for sending others her way, and for your continued trust in her over the years.

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John Grundon and Kim did a fantastic job thank you very much perfect service. Special order handling warranty timing and the facilities are fantastic everyone that works there is very friendly.

John Grundon and Kim did a fantastic job thank you very much perfect service. Special order handling warranty timing and the facilities are fantastic everyone that works there is very friendly.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for sharing how John and Kim handled everything perfectly, from the special order to the warranty timing, and for the kind words about the friendly team and the facilities. Wishing you safe travels ahead.

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Jay has always been friendly and courteous. He is on time with my appointments for my car care . Tammy sells me all of my cars. She listens and cares

Jay has always been friendly and courteous. He is on time with my appointments for my car care . Tammy sells me all of my cars. She listens and cares

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Jay's punctuality and Tammy's attentiveness clearly work hand in hand to keep you covered from purchase to every service. Thank you for sharing this, we hope you'll continue to count on both of them for all your future automotive matters.

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Crown GMC is always the way to go. Claire Simpson and Dave Boldin made the experience worry free. Third truck I’ve bought from Crown and they always make it easy. Thank you!

Crown GMC is always the way to go. Claire Simpson and Dave Boldin made the experience worry free. Third truck I’ve bought from Crown and they always make it easy. Thank you!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Third truck with Crown really speaks to that trust you have in Claire and Dave. Thank you for the continued business, we hope you'll consider us again for all your future automotive needs.

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Walked in the from door at Crown Buick. We met Tammy Wagner she was nice we went from 2 cars down to one we are happy

Walked in the from door at Crown Buick. We met Tammy Wagner she was nice we went from 2 cars down to one we are happy

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing how Tammy helped you narrow things down from two cars to one. We're so glad you're happy with your choice. Feel free to consider us again for all your future automotive needs.

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Fast and easy process with Crown Buick GMC! We came in looking for a new Buick and Ed greeted us. He was very polite and easy going. We weren’t being pressured and he knows everything about the vehicle! Thank you for all the help.

Fast and easy process with Crown Buick GMC! We came in looking for a new Buick and Ed greeted us. He was very polite and easy going. We weren’t being pressured and he knows everything about the vehicle! Thank you for all the help.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for sharing how polite and easygoing Ed was, keeping things pressure free. We wish you safe travels and hope you'll consider us again for all your future automotive needs.

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Great Experience with Edward Ma! We have purchased a few cars from Crown Buick GMC. Every time the experience was great. Edward was extremely knowledge with our new Yukon XL AT4. The whole process was easy and quick. Would definitely continue our business here.

Great Experience with Edward Ma! We have purchased a few cars from Crown Buick GMC. Every time the experience was great. Edward was extremely knowledge with our new Yukon XL AT4. The whole process was easy and quick. Would definitely continue our business here.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Your continued business with Crown Buick GMC really stands out, and it's great to hear Edward's knowledge of the Yukon XL AT4 kept this purchase as easy and quick as the ones before. We're glad the process came together so smoothly once again, and we look forward to the opportunity to be your trusted destination for all your automotive needs.

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