Thunder Chrysler Dodge Jeep Ram

Eric made the online buying experience a breeze, great pricing and service. The finance gentleman was equally as nice and absolutely NO pressure! All... around great ex perience

Met with Chris Lashley the Service Manager while in for a oil change. Not only was the oil change completed in minutes they took care of a recall that... I was not aware of. Highly recommend Thunder CDJR service department and Chris. Thanks for the 5 star service.

Just a really great used car buying experience. Professional, helpful, high integrity, responsive, zero pressure, no sleazy tactics, answered every one... of my questions, and went above and beyond to address everything I asked. I’ve bought and sold a fair number of cars and I probably know more about the process than most, and this was one of the best experiences I’ve had. Tim Lacey is the consummate sales professional, Jason who is one of the sales managers stepped and helped in a big way, and the Finance Manager was awesome, helpful, didn’t try to sell me all those “extras” that other dealers try to pressure you to buy. I would trust these guys with family members and close friends who need a car. Thank you!

I’m very pleased with the entire staff and the buying process in the purchase of my new ram truck. What a beautiful truck at a great price! It was definitely... worth the 2 hour trip. I Highly, highly recommend this dealership to anyone looking for a new or used vehicle.

When looking for a new (to me) truck I contacted virtually every dealership within 4 hours of me looking for the best deal and someone easy to work with.... In my initial outreach with all the dealerships I requested communication via email not phone as I work in an office and would not take the call. Craig Smith was one who actually listened to that request. He was prompt with answers to my questions, he sent pictures upon my request of specific things on the vehicles I was interested in and treated me as if I was a return customer of his even though we just met. He and the Sales Manager worked very hard to get the numbers right on my purchase and I left very happy getting exactly what I wanted from my trade in and a truck that gets complimented everywhere I go.

NOW I AM IGNORANT OF THE QUALITY OF THE REPAIRS BUT AT THIS PLACE I AM ALWAYS TREATED LIKE THEY CARE ABOUT ME, (AND MY FOUR LEGGED LITTLE PERSON). I DRIVE... ALMOST FORTY MINUTES TO GET HERE AND , FOR ME, IT'S WORTH IT. IF I EVER BUY ANOTHER CAR IT WILL BE HERE. WHEN SHE CAME DOWN TO VISIT I BROUGHT MY DAUGHTER TO MEET THEM.

The worst experience I ever had with a dealership over charged me for my service from what they quoted me. I called they said they would refund but never... did. I had to call general manager mr. Bishop very rude I have never been treated so rudely. He seemed like he didn't care how I was over charged I told him about my customer service experience . He basically told me that I have no right to tell him how to run his dealership. I will never buy a car from this place or tell anybody about them but I will tell everyone I know not to go there awful service

Very pleased no pressure they got me exactly what I wanted at a great deal.thanks Vince

Bought a new Chrysler 300, salesman was very knowledgeable about the car and its features. It was really a no pressure experience; he thought I wanted... to leave and thanked me for coming, I asked him if he wanted to sell me a car. Really nice, friendly and enjoyable.

My experience with the Thunder Chrysler Dealership Bartow, FL. was very disappointing to say the least. When my part came in, nobody called me to let me... know it arrived. I had to go and ask, in order to find out. I then had to make an appointment. I came in 15 min early for the appointment, and was told to have a seat inside. After an hour I went out and asked the Rep outside "How much longer will it take?" and he said, "I'll check". Five min later he drove my vehicle up. I believe I would still be there, had I not gone out to the Rep and ask him. No one tells you, YOU have to check. As for the Facilities, I don't enjoy having to watch a TV program I don't like. I was the only one there in the waiting room, and I couldn't turn off the TV, nor change the channel nor turn it off. That was really the only thing negative about the facilities.