Reviews
My service experience was excellent.
My service experience was excellent. Everyone was friendly and great amenities. Definitely would recommend them.
My service experience was excellent.
My service experience was excellent. Everyone was friendly and great amenities. Definitely would recommend them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Lack of communication with the service advisor, needs
Lack of communication with the service advisor, needs major improvement, Always had a excuse for not keeping me informed
Lack of communication with the service advisor, needs
Lack of communication with the service advisor, needs major improvement, Always had a excuse for not keeping me informed
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
All good Now leave me alone No no no no no no no no
All good Now leave me alone No no no no no no no no no
All good Now leave me alone No no no no no no no no
All good Now leave me alone No no no no no no no no no
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very pleasant waiting area with snacks and refreshments.
Very pleasant waiting area with snacks and refreshments. Very courteous service department and work was completed promptly! Received another recall notice from Jeep on possible battery issues with our hybrid, not an issue with Thunder at all, but feel Jeep needs to resolve this issue in a speedy fashion. 5 stars for Thunder Chrysler Dodge Jeep Ram in Bartow Florida!!!!👍
Very pleasant waiting area with snacks and refreshments.
Very pleasant waiting area with snacks and refreshments. Very courteous service department and work was completed promptly! Received another recall notice from Jeep on possible battery issues with our hybrid, not an issue with Thunder at all, but feel Jeep needs to resolve this issue in a speedy fashion. 5 stars for Thunder Chrysler Dodge Jeep Ram in Bartow Florida!!!!👍
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great atmosphere and Clifton Whitaker is an excellent
Great atmosphere and Clifton Whitaker is an excellent representative and very courteous, professional and knowledgable.
Great atmosphere and Clifton Whitaker is an excellent
Great atmosphere and Clifton Whitaker is an excellent representative and very courteous, professional and knowledgable.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Lack of seriousness, lies and job wasn’t done when I when
Lack of seriousness, lies and job wasn’t done when I when the first time.
Lack of seriousness, lies and job wasn’t done when I when
Lack of seriousness, lies and job wasn’t done when I when the first time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Very good customer service.
Very good customer service. Made the process easy. I would recommend buying a car from Thunder automotive.
Very good customer service.
Very good customer service. Made the process easy. I would recommend buying a car from Thunder automotive.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
They tried to keep my good tires.
They tried to keep my good tires. I clearly stated that I wanted them in the back of truck and they kept them
They tried to keep my good tires.
They tried to keep my good tires. I clearly stated that I wanted them in the back of truck and they kept them
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
I was in for a specific vehicle; they were very attentive
I was in for a specific vehicle; they were very attentive to detail and made the buying process very smooth. Thanks again for helping your fellow Veterans.
I was in for a specific vehicle; they were very attentive
I was in for a specific vehicle; they were very attentive to detail and made the buying process very smooth. Thanks again for helping your fellow Veterans.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I explained to the customer service person that I wanted
I explained to the customer service person that I wanted both of my tires back behind my truck. They did not mount the ones I told him to and it seemed to me. They were gonna keep my good tires. I had to go twice to try to go pick them up, and noticed the tire that was on my rim had so much wear that I have to swap it out with the ones they tried to keep
I explained to the customer service person that I wanted
I explained to the customer service person that I wanted both of my tires back behind my truck. They did not mount the ones I told him to and it seemed to me. They were gonna keep my good tires. I had to go twice to try to go pick them up, and noticed the tire that was on my rim had so much wear that I have to swap it out with the ones they tried to keep
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair