Thunder Chrysler Dodge Jeep Ram

I explained to the customer service person that I wanted both of my tires back behind my truck. They did not mount the ones I told him to and it seemed to me. They were gonna keep my good tires. I had to go twice to try to go pick them up, and noticed the tire that was on my rim had so much wear that I have to swap it out with the ones they tried to keep

There were challenges throughout the course of my visit and even after. I will say though that the corrective actions were very acceptable. I am giving this a 3 because my repair was covered under my warranty. However, my personal credit card was charged not once but twice. The first charge was refunded. However, calls have not been returned to deal with the second charge. This is a $400+ charge on my credit card.

Great staff and great place to purchase your new Ram they make it nice and easy

I've gone about four times already for the same issue and it's still not resolved. I waited over 2 hours just to be told another part has to be ordered because they still are not quite sure what's causing my issue. I'm currently not pleased at all with the service.

Mr. McElroy was easy to work with and made the buying process go smoothly. We will be back for future purchases

Efficient service with minimum waiting time, and very comfortable waiting room while vehicles is serviced.

Everyone there treats you like family , free snakes is a plus. Advisor was helpful with my needs.

Always friendly, professional, and treat my husband and I with the up most respect. They always help us and take the time to answer all of our questions. Thank you!!

Always helpful and informative about the maintenance of my vehicle. I trust the service provided by Thunder’s service department.

Great customer service with quick service turn around time. I will continue to use Thunder.