Reviews
Were very prompt and professional.
Was very satisfied I've always taken my car to aransas pass autoplex for service. . And my wait was less then a hour . Employee very friendly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, The Aransas Autoplex Team
Wonderful people to work with, Jeremy vet helpful and nice
All people were very friendly and helpful Had to have my service dog with me And they all helped me with her . Love my car and will recomend d Jeremy
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for your outstanding review, Cheryl! We are very happy to hear that Jeremy and our team were of such help to you. We strive to provide friendly and excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Aransas Autoplex Team
Nothing found
The service tech could not find the electrical problem but my issue is why they kept my truck overnight. I had a 9 am appointment on 1/30 and they did not call me with an update until 1/31 at 12:06. I know I had to pay for service but not sure why Chevrolet does not have a service bulletin with so many blogs with the same issue of truck shutting down with no power.
- Customer service 3.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Mike, we appreciate you taking time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us and we would like to learn more. Please contact me so we can address and remedy your concerns. Sincerely, The Aransas Autoplex Team
Warranty service
Fixed auto lock mechanism under warranty. Analyzed issue, ordered part and installed in a few days. Ashley Kept us updated on progressvia text & phone call. Thanks.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for leaving us this great review! We are glad to hear that you were kept informed of the progress of the work on your car and we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, The Aransas Autoplex Team
Oil change
Bery good service I like the way is overall I was happy with the service and the time they took care to do my ser and the best of all
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Tino, thank you for leaving us your review. We are happy to hear that you were pleased with the service you received from Aransas Autoplex. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, The Aransas Autoplex Team
Real good hospitality and answered all our questions.
Well I've bought about 8 cars and trucks at Auto Plex never had any problem with them.Also been treated with upmost Been very good to me and my wife.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your feedback! We are very pleased to hear our consistent professionalism and great customer service has earned your repeat business. We hope you are continuing to enjoy your recent purchase from Aransas Autoplex. We can’t wait to see you for your next servicing appointment! Sincerely, The Aransas Autoplex Team
Best deal ever
I would like to thank Steve Griggs for helping me get into a new and better car. Thank you for always coming through for me.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, The Aransas Autoplex Team
Bent over backwards to keep me happy.
This dealership is truly focused on customer satisfaction. This is not the first vehicle I have purchased from them and salesman Steve Grigg has always made me feel that my needs were important to him.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, The Aransas Autoplex Team
Great service! Down to earth employees. Jeremy and Joe 😎
Jeremy Steinmeyer was so helpful and understanding. I would recommend this dealership and Jeremy to this community. The service was outstanding and 5 star! I am so happy with my new vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new vehicle! Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Jeremy was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, The Aransas Autoplex Team
Communication
Thank you Ashley for all your great customer service and communication with me about my car. Thank you for going out of your way and asking about the service call I had precious to this one.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for writing about your visit with us! We are happy to hear that Ashley was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Sincerely, The Aransas Autoplex Team